Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
1,761 reviews
5 stars
1,251
4 stars
184
3 stars
85
2 stars
43
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their helpfulness and professionalism.
Delivery Experience
The delivery team received numerous positive remarks for being efficient, polite, and accommodating, with many customers appreciating the real-time tracking system.
Sales Process
Customers reported a smooth and pleasant sales experience, with staff providing clear information and allowing customers to browse without pressure.
Product Issues
Some customers experienced issues with product returns and delivery delays, indicating a need for clearer communication regarding policies.
Overall Satisfaction
Overall, customers expressed high satisfaction with their purchases and the service received, often recommending the store to others.
- LSLaurie Sparks1 day ago5.0Todd was exceptionally knowledgeable patient and willing to go the extra mile. As soon as we walked in the door he was offering us his help. I have made several purchases with the Brick for many years and it is sales associates like Todd who Make the experience memorable. Best service ever. Thank you Todd and all best. Laurie & Stewart
- YCYvonne Cooze1 day ago1.0Very disappointed with the brick. Purchased a leather sofa approx (4) months ago but brought the problem to their attention earlier than that. Being going back and fourth with Commercial care to get it resolved. Now they are telling us it’s wear on the couch. Seriously?. We are two seniors and the couch might have been sat on 6 times. People do your research before buying from the brick.
- CVChristina Vlahos4 days ago5.0Best mattress set I owned in years. Feels so amazing I have to give a 5 star review! The delivery service was respectful and fast. I think they are working too hard being exactly within the time window and 14 stops before mine. This is a very good furniture store my experience was great! I highly recommend.
- BLBarbara Lewis5 days ago5.0We went to the Brick to purchase some new beds. We had Andy (Aanandi P.) as our sales associate. She was so nice and showed us lots of options. She was very patient and did everything to get us the best product for the best price. We were very pleased! Thanks, Barbara Smith
- SGSarah Gates6 days ago5.0My husband and I went to The Brick (Bayers Lake) looking for a number of pieces of furniture, with very specific expectations. Andy spent a LENGTHY amount of time with us - around two hours - walking around the store, hunting for the right pieces, and then ensuring the perfect pieces would match each other. I cannot express my appreciation enough! Andy, you’re amazing, thank you for your assistance and patience. :)
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item purchased. Please check the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee if I find a lower price?
Yes, if you find the same brand and model at a lower price at The Brick or a competitor within 30 days of pickup or delivery, The Brick will refund the difference, subject to conditions. Please refer to the Price Guarantee page on their website for full details.
Can I cancel my order and receive a refund at The Brick?
Yes, orders can be cancelled and refunded any time before product delivery or pickup. Refunds go to the original payment method. Deposits on Special Order items are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, MasterCard, and Visa for payments.
What are The Brick's pickup hours?
Pickup is available Monday to Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. The store is closed on November 11, 2025 (holiday).
What services does The Brick offer besides sales?
The Brick offers delivery, product removal and recycling, warranties and protection plans, installation, assembly, service, and repair.
Where is The Brick located and how can I contact them?
The Brick is located at 192 Chain Lake Dr, Halifax, NS, B3S 1C5, Canada. You can contact them by phone at +1 902-536-0606 or email at hlx@thebrick.com.
Which brands does The Brick carry?
The Brick carries a wide range of brands including Samsung, LG, KitchenAid, Whirlpool, Bosch, Dyson, Sony, Sealy, Serta, JBL, Amazon, and many more.
Can you name some nearby places of interest close to The Brick in Halifax?
Nearby places include Sears Home Store (department store), Cineplex (cinema and theatre), Canadian Tire (department store and automotive repair), Scotiabank Theatre Halifax (cinema and theatre), Boston Pizza (restaurant), and Indigo Halifax (bookstore and cafe).
How can nearby cinemas like Cineplex and Scotiabank Theatre Halifax enhance my visit to The Brick?
After shopping at The Brick, you can enjoy entertainment at nearby cinemas like Cineplex and Scotiabank Theatre Halifax, making your visit more enjoyable with options for movies and events close by.
I’m planning to visit The Brick; are there any nearby dining options?
Yes, you can visit Boston Pizza nearby for casual dining, or enjoy coffee and snacks at nearby Good Earth Coffeehouse and Starbucks, all located close to The Brick in Halifax.