Business Details
About
Rent To Own Storeeasyhome Rent to Own
easyhome is Canada's largest lease-to-own company, offering brand name electronics, household furniture and appliances. With no down payment, no credit needed and flexible payment options that work within your budget, leasing is the quick and easy way to get the merchandise you want.
Location
Hours
Reviews
3.6
44 reviews
5 stars
22
4 stars
5
3 stars
4
2 stars
2
1 star
11
- ERErica RandOct 21, 20251.0The owner seriously needs to intervene at this location- am writing to express my extreme dissatisfaction with the customer service I received during a recent phone call with Cindy from Management at 278 Lacewood Drive Halifax. My experience was marred by the unprofessional behavior of one of your representatives, who resorted to yelling, creating a hostile and unproductive environment. Such conduct is unacceptable and reflects poorly on your company's commitment to customer satisfaction. Furthermore, it became evident throughout the conversation that the staff member lacked adequate training. Basic inquiries were met with confusion and incorrect information, leading to further frustration and a significant waste of my time. This lack of knowledge not only failed to address my concerns but also demonstrated a clear deficiency in your company's training program. I urge you to take immediate action to address these issues. This includes providing additional training to your staff to ensure they can handle customer inquiries efficiently and professionally, as well as implementing measures to prevent future instances of disrespectful behavior.
- WHwayne huntApr 29, 20251.0They are not very good at doing as they are supposed to. There is 2 items that we have tried to get them to pick up for over a month and they still haven't and once again no one knows anything about it ! They were supposed to pick them up last month before new charges came out but didn't and took the charges. They had to reimburse the charges , which was a fight , and said they would be by the nextvweek to get the items. It's been over a month and after a couple of more calls , still never picked up and once again took charges out. Another phone call and the store manager remembers one part of the conversation from a month ago but not about picking up and not taking charges ! She now needs to talk to staff and investigate the matter ! Clearly incompetent staff and management at this store. No one can get their act together to do what was supposed to be done over a month ago !
- LBlinda bNov 18, 20214.0They treat you great and really try to find what you need.
- BJBoima JalMay 11, 20211.0Called twice requesting information. Person who answered the phone was very rude, had a poor attitude, huffed and puffed at me. They made me feel worthless when I already felt bad enough. Take your business elsewhere if you do not want to feel like a bother.
Frequently Asked Questions About easyhome Lease to Own
There is a problem with my product and I need it serviced, who do I contact?
The original store that delivered your product will be glad to take care of all your service needs. With our Total Protection Coverage plan, there is no additional cost to you for any service needs that may occur due to regular wear and tear of your merchandise.
I just received delivery of my product and it is damaged, who do I contact?
Not to worry, simply contact the original store who delivered your product and they will be glad to take care of all your service needs.
Can I order by phone?
Absolutely! Please contact our call centre toll-free at 1-866-823-3279. An easyhome customer service representative will be happy to help you place your order.
What are the store hours for easyhome Lease to Own at 278 Lacewood Drive?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.
How can I contact easyhome Lease to Own for product service issues?
Contact the original store that delivered your product for all service needs. With the Total Protection Coverage plan, service due to regular wear and tear has no additional cost to you.
Who should I contact if my delivered product is damaged?
Simply contact the original store that delivered your product and they will assist with any service needs related to damages.
Can I place an order by phone at easyhome Lease to Own?
Yes, you can place orders by calling the call centre toll-free at 1-866-823-3279, where a customer service representative will assist you.
Does easyhome Lease to Own have an app I can use?
Yes, easyhome offers apps: for Android at the Google Play Store and for iOS at the Apple App Store under GoEasy Connect.
What products can I lease or purchase at easyhome Lease to Own?
You can lease or buy electronics, household furniture, appliances, including Ashley furniture, Serta mattresses, sofa beds, TV, laptops, and more.
What nearby stores can I visit along with easyhome Lease to Own for home goods or other shopping?
Nearby you can visit Dollarama for discount goods and arts and crafts, and Shahi Groceries or M&M Food Market for groceries and fresh meat.
Are there any nearby dining options close to easyhome Lease to Own?
Yes, you can enjoy meals at King of Donair for fast food, Sushi Nami Royale for Japanese cuisine, The Lower Deck Bar and Grill, or grab coffee at Tim Hortons.
Where can I find nearby financial services near easyhome Lease to Own?
Nearby financial services include TD Bank, TD Canada Trust Branch and ATM, Money Mart for installment loans, Marie Organ - TD Financial Planner, and Western Union for currency exchange.
Are there any health and wellness services near easyhome Lease to Own?
Yes, Massage Addict offers massage and reflexology services, Lozowski & Hadad Family Dental Centre provides dental care, and the Arthritis and Injury Care clinic offers orthopedics and podiatry.