Technicians are consistently described as knowledgeable, courteous, and professional, providing thorough explanations and maintaining cleanliness during service.
Customer Service
The office staff is frequently praised for being friendly and efficient, although there are some complaints about scheduling issues and lack of follow-up.
Quality of Work
Customers report high satisfaction with the quality of work performed, including chimney cleaning, inspections, and installations.
Pricing Concerns
Several reviews mention dissatisfaction with pricing, noting increases and perceived high costs compared to competitors.
Repeat Business
Many customers express intent to use CBS Chimney Sweepers again, indicating a strong level of trust and satisfaction with the service.
JF
Jamie Fox
Dec 31, 2025
5.0
Juan did a great job cleaning and repairing our chimney. He was on time and cleaned up the area better than it looked before.
DA
Dana Autry
Dec 29, 2025
5.0
Great cleaning and service by Ben! He walked me through the fireplace in the house we bought and explained appropriate use and maintenance. I feel so much safer using our fireplace now!
LR
Laurene Rodriguez
Dec 20, 2025
5.0
I'm so grateful for the work that CBS completed on my home. I was trying to get an installation before the holidays and on a time crunch. Not only were they able to squeeze me in, they were able to work around all of the intricacies of my existing unit and situation. They even installed a beautiful door to ensure that our dog and kiddos would be safe. I spoke with the owner for a while and learned more about their family owned business. They were very kind and efficient while in my home. Very thankful for what they completed. Thank you CBS!
PM
Phyllis Muhovich
Nov 25, 2025
5.0
Juan did a great job of replacing our cracked refractory wall in our fireplace. He is very professional and courteous. We will certainly use CBS Chimney Sweepers in the future.
PL
Pamela Lynn
Nov 13, 2025
5.0
I’ve never had a more efficient, hardworking and more exemplary technician than Ben.
I have already gladly recommended him.
Frequently Asked Questions About CBS Chimney Sweepers
What services does CBS Chimney Sweepers offer?
CBS Chimney Sweepers is the oldest and largest chimney sweeping company in Albuquerque, specializing in chimney cleaning and maintenance.
Where is CBS Chimney Sweepers located?
CBS Chimney Sweepers is located at 600-C Comanche Lane NE, Albuquerque, NM 87107, United States.
What are the business hours of CBS Chimney Sweepers?
CBS Chimney Sweepers is open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends.
How can I contact CBS Chimney Sweepers?
You can contact CBS Chimney Sweepers by phone at +1 505-884-8666 or email at cbschimney@aol.com.
Does CBS Chimney Sweepers have an online presence?
Yes, they have a website at http://www.cbschimneysweepers.com and a Facebook page at https://www.facebook.com/241925419007796.
Are there any gas stations near CBS Chimney Sweepers for convenience?
Yes, there are several gas stations nearby, including two Phillips 66 locations and Fuel Stop, which can be convenient for customers traveling to or from CBS Chimney Sweepers.
Can I find automotive services near CBS Chimney Sweepers?
Yes, customers can find automotive repair services nearby at places like Dirty Little Details Auto Deta and Route 66 Rods & Rides LLC.
Are there other home improvement businesses close to CBS Chimney Sweepers?
Yes, nearby home improvement options include Conway Electric and Montoyaroofconversions, offering electrical services and building supplies.
What is the time zone for CBS Chimney Sweepers?
CBS Chimney Sweepers operates in the America/Boise time zone.
Is CBS Chimney Sweepers accessible for those interested in environmental sustainability nearby?
Yes, nearby is Keep Albuquerque Beautiful, a local organization focused on community services and environmental beautification, which customers might find interesting before or after their visit.