Coastal Pools And Spas Inc. was established and incorporated in February of 1994. Since that time we have developed into one of southern New Jersey's largest and most experienced swimming pool and spa service companies. We specialize in all phases of
Full-service pool company. Reasonably priced. Knowledgeable and pleasant servicemen
JC
Jaemi Chu
Sep 30, 2025
2.0
We moved into the area within the past year and needed pool cleaning services, so we used Coastal Pools. While the service itself is good when you finally receive it, the communication and professionalism from the office were disappointing.
Despite signing our contract in early May, we had difficulty getting to the office during business hours to provide the first payment due to our demanding schedules. By the time we paid, we were told they still couldn’t open our pool for another two weeks (in total a month later) due to lack of staff availability. This meant we paid for the entire month of May yet received no services at all.
When I asked if our contract could be adjusted to reflect the actual start date of services, the office staff flatly refused. The person I spoke with was not only rigid in her response but also unprofessional in tone, telling me it was essentially our fault and offering no solution. As a new customer, that left a bad impression and I do not trust them to provide any more services for us.
The on-site service team seemed competent, but the lack of flexibility, poor communication, and dismissive attitude from the office outweighed that. We cannot recommend Coastal Pools and plan to take our business elsewhere.
Frequently Asked Questions About Coastal Pools & Spas Inc.
What services does Coastal Pools & Spas Inc. offer?
Coastal Pools & Spas Inc. specializes in inspections, upgrades, free water analysis, maintenance, pool cleaning, repairs, cleaning services, water treatment & purification, sales, and maintenance & cleaning of pools and spas.
Where is Coastal Pools & Spas Inc. located?
Coastal Pools & Spas Inc. is located at 508 West Patcong Avenue, Linwood, NJ 08221, USA.
What are the operating hours of Coastal Pools & Spas Inc.?
Coastal Pools & Spas Inc. operates 24 hours a day, 7 days a week, including Mondays through Sundays.
Since when has Coastal Pools & Spas Inc. been in business?
Coastal Pools & Spas Inc. was established and incorporated in February 1994, making them one of southern New Jersey's most experienced swimming pool and spa service companies.
How can I contact Coastal Pools & Spas Inc.?
You can contact Coastal Pools & Spas Inc. by phone at +1 609-926-2111 or email at coastalpoolsandspas@comcast.net.
What payment options does Coastal Pools & Spas Inc. accept?
Coastal Pools & Spas Inc. accepts payment via cash, check, Mastercard, and Visa.
Does Coastal Pools & Spas Inc. have an online booking option?
Yes, you can book a service online through their scheduling link: https://go.thryv.com/site/ssfmzwfn6kbvcxa6/online-scheduling.
What nearby places can I visit around Coastal Pools & Spas Inc.?
Nearby you can visit Patcong Creek for outdoor activities, Jose's Auto Detailing for automotive services, and Twistnj, a smoothie and coffee shop, for refreshments.
How can nearby transit or local businesses help me when visiting Coastal Pools & Spas Inc.?
Local businesses like Jose's Auto Detailing and Twistnj provide convenient services and refreshments nearby. Additionally, the nearby active lifestyle spot, Patcong Creek, is a great place to visit before or after your appointment at Coastal Pools & Spas Inc.
Are there any wellness or medical facilities near Coastal Pools & Spas Inc.?
Yes, AtlantiCare EMS Linwood is a nearby medical center and hospital, and Harmony Hearing Aid Center provides physical and occupational therapy services nearby.