Raymour & Flanigan Furniture and Mattress Store

4.6
1288 reviews

About

Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 440 Route 440 in Jersey City, NJ to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Raymour & Flanigan Furniture and Mattress Store
440 Route 440, Jersey City, NJ
07305, United States

Hours

Reviews

4.6
1,288 reviews
5 stars
1,067
4 stars
81
3 stars
36
2 stars
16
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of the sales staff, particularly highlighting individuals like Garyl and Walid for their attentive service.

Delivery Issues

Numerous reviews expressed frustration with delivery delays, lack of communication, and issues with order fulfillment, indicating a significant area for improvement.

Product Quality

While some customers were satisfied with their purchases, others reported dissatisfaction with product quality, particularly regarding furniture durability and warranty policies.

Sales Experience

Customers appreciated the low-pressure sales environment and the ability to browse without feeling rushed, contributing to a positive shopping experience.
  • JG
    Juan Carlos García
    2 days ago
    5.0
    Muy buen trato y precio
  • DB
    Delrose Mcfarlane Bingham
    Dec 10, 2025
    2.0
    Ordered a dresser online 2 weeks ago for a delivery today the 10th of Dec call to say address was wrong on order only to find out that my delivery weren't even scheduled because I was short 66cent. I am so piss no one email me call or said anything. Shame on you I have being with u 5yrs now . 66cents unbelievable.
  • HP
    Henry Pérez
    Dec 3, 2025
    1.0
    Muy mal servicio,hacen perder tiempo con excusas como que olvidaron cargar los artículos,cuando uno llama a preguntar por su compra dicen que devolverán la llama y nunca lo hacen,que van entregar por partes los artículos comprados y así,por mi experiencia no los recomiendo,creo es preferible buscar otras opciones he esperado 13 días por un mueble y aun no lo entregan enfin mal servicio
  • ML
    Mel Abigail Lombeid
    Nov 17, 2025
    1.0
    They had make this the worst experience. No one in the location can transfer the call to a manager to help. I have purchased a bed on Saturday November the 8th. Delivery was expected by Tuesday the 11th, I provided my sisters phone number (she had to take off to help me) no one contacted her AT ALL. After we called they said they tried to call to another phone number (customer service was in charge to get all that info correctly, she didn’t) so they said this can be reschedule for Monday the 17th. I was sleeping on the couch for 2 days then I traveled. Today was supposed to be delivered and they didn’t send a confirmation text as THEY WERE SUPPOSED TO, so we called again. I had to call from Puerto Rico because my sister took another day off and she called to get information and no one could assist her. Unfortunately, the person who I spoke with (Brandon) said the bed will be there soon and made sure the people from delivery had my sisters phone number correctly. They NEVER CALLED!!!! Another day off for my sister y had to pay off my pocket FOR NOTHING. When I tried to speak with a Manager they never transferred the call so no one took real care of it, they can’t give me a proof that they called her, it’s freezing outside and I can’t have my sister waiting for hours till they pop up, unbelievable. No one took care of us, today my boyfriend got 2 pillows $200 each for me to get there tonight and sleep on that bed, and that is not even possible because they DID NOT DELIVER the bed. This sucks and it’s very frustrating, they care less if you are frustrated they don’t do anything to solve but find the next availability even when they messed up. I arrive tonight and imma have to sleep after my trip in the couch. After 5 hours of flight to sleep in a couch when we have spent money on a bed it’s not yet in my house. No manager and no one who can really take care of a PROBLEM. Do not buy with them. Find another place!!
  • JN
    John N
    Nov 12, 2025
    1.0
    Bought a couch set from this location and they sent a defective set. Went back to the store to get a switch out or refund and was accused by store manager (George N.) of staining the set. He also claimed this is something "my people" do all the time. Save yourself the effort and go to Secaucus instead because this store is being managed by R&F most unqualified manager.

Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store

What types of products can I find at Raymour & Flanigan Furniture and Mattress Store in Jersey City?

You can find over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets at our Jersey City location.

Where is Raymour & Flanigan Furniture and Mattress Store located?

The store is located at 440 Route 440, Jersey City, NJ 07305, USA.