Raymour & Flanigan Furniture and Mattress Store

Reviews

• KI

  Kristina Isshak

  2 days ago
  5.0
  Jay Siyam helped us find the perfect furniture for our first home. We told him our style and he helped us navigate the giant warehouse efficiently without getting lost in a sea of stuff that wasn’t our style. He gave us so many great tips and pointed out things we wouldn’t have even noticed about the furniture. He followed up regularly and kept us informed about delivery dates and helped us troubleshoot when delivery didn’t go as expected. Overall, I would definitely go back just to work with Jay again. Thank you Jay!! You made this stressful experience way more enjoyable and relaxed
• LN

  Lani Nguyen

  3 days ago
  5.0
  I love my Queen Bed which included Queen STRG Footboard, Slats, Queen Storage Rails, Queen Headboard. My zillion thanks to August. August is one of the Managers of the store who kindly help me select and buy the best queen bed that works best with my budget and my need with a beautiful style and color that I love so much. I truly appreciate August's help with his wonderful experience, amazing expertise, and great professionalism. August was very kind, friendly, patient and considerate while he was helping me show and recommend me the best bed that I really wanted. He went above and beyond to help me and show me all the displays on the floor in the store as well as the displays online. He found the one that I like the most online and then he took me around and found the exact one that I like online which was also displayed on the floor in the store. I was so thrilled and happy. Thank you August wholeheartedly for his time, help, patience, and kindness filled with his knowledge, kindness, and expertise. I recommend everyone who are in need of new furniture should come to this store and ask for August as he is so amazingly amazing with his excellent customer service and his expertise in this area. Thank you Sincerely.
• CS

  Cynthia Sanchez

  5 days ago
  3.0
  I have ordered a bedroom set $3,000, a sofa $600 and a rocker recline $600. Loved all my pieces. However whenever I try to get into their website, I am blocked. Apparently, they think I am a hacker. It's so frustrating because I need to make a purchase and can't access their website. That's why I have them 3 starts. Otherwise, I love their merchandise.
• CP

  Ciana prince

  Jan 5, 2026
  1.0
  They sell you dream but don’t actually act on it. We were told that we will get our items within 3 days. It’s been 15 days and still nothing. Been calling them for 4 days and I can’t get ahold of anyone. Left message after message and nobody has returned the call yet. Poor customer service. I’ve purchased from Raymour and flanigan in PA and I had no issues. Please make sure you pick the right sales person. I’m very disappointed and all this stress before going into surgery!
• KC

  Kay Cis

  Jan 4, 2026
  1.0
  I got my furniture delivered has dents rips paid about 5k for this. Tried calling customer service first time didn’t send me the link to schedule service second time I did receive it filled it out said someone will call me with in 48 hours has been two days haven’t received a call definitely going to do something about it I want my money back

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