Business Details
About
Home FurnitureMattress Store
5,000+ items in stock and delivered in 3 days or less*. Visit our showroom at 2100 Route 38 in Cherry Hill, NJ to browse a wide selection of high-quality furniture and mattresses. Shop in-store or online to confidently furnish and style every space in your home.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Raymour & Flanigan Furniture and Mattress Store
2100 Route 38, Cherry Hill, NJ
08002, United States
Hours
Reviews
4.7
2,717 reviews
5 stars
2,378
4 stars
148
3 stars39
2 stars25
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the helpfulness and knowledge of sales staff, many expressed frustration over poor communication and difficulty reaching the store.
Sales Experience
Customers generally reported positive experiences with sales representatives, highlighting their friendliness, professionalism, and product knowledge.
Delivery Issues
Numerous complaints about delivery delays and lack of communication regarding order status, with some customers feeling misled about delivery guarantees.
Product Quality
Overall satisfaction with the quality of furniture purchased, although there were isolated reports of issues with specific items.
Store Environment
Many customers appreciated the store's atmosphere and the wide selection of products available.
- MBMichele BradshawNov 8, 20255.0We went on a Saturday to get some new furniture Adele was very good and knowledgeable she was very patient. We picked out our furniture it was scheduled for the next week we never heard from any we called they told us we were not scheduled it was disappointing they had a new system they were using and it was not working properly we went to the manager he says not in my pay grade.. who says that to a customer.,
- RSRobert SabatinoNov 3, 20255.0The sale woman was very friendly and knowledgeable about Raymor and Flanigan Furniture in Cherry Hill 🍒 New Jersey. Delivered in Days and as Described on the receipt. Excellent Customer Service and Great Furniture. My Family is so very happy with this furniture. Thankful and grateful.
- SKSuleman KhanOct 31, 20251.0Can’t get through to the store no one picks up. Is the store shut down? Very disappointed in the lack of customer service that Raymore Flanagan offers. No one picks up the phone and my calls constantly get sent to voicemail. I’m trying to figure out what’s going on with my order as it’s been one and half months and I still don’t have my furniture.
- IWIvy WOct 21, 20251.0IT IS IMPOSSIBLE TO GET A HOLD OF THEM!!! ITS LIKE THEIR PHONE DOESN"T WORK!!! They cancelled my delivery out of the blue and did not notify me. Finally it's rescheduled, the movers did not have my correct phone number, they came and left without delivering my furniture. The local delivery service finally contacted me and left a voice mail asking me to call back And again, NO ONE ANSWERS THE PHONE!!! The worst customer service I've ever seen.
- MMMP MJOct 19, 20251.0The Google reviews can't be accurate, read the BBB reviews of Raymour Flanigan. They are not BBB accredited. Their warranty is awful, their 3 day delivery guarantee is a lie, their LACK of Customer Service shows how much RF does NOT care about their customers. There is very limited options for furniture sales and RF knows this so they really just BULLY their customers. They also know that for people to seek legal action against them for their deceptive practices is not going to happen often. I would rather deal with a used car salesperson than a furniture salesperson. RF, don't bother responding to this review to contact customer care or the local store. Nothing gets resolved . Everyone who has a complaint against RF needs to contact the Better Business Bureau, the Attorney General's Office and the FTC. These issues are not isolated but because RF never has consequences, they will continue to scam people with their unethical and dishonest business practices.
Frequently Asked Questions About Raymour & Flanigan Furniture and Mattress Store
Where is Raymour & Flanigan Furniture and Mattress Store located?
The store is located at 2100 Route 38, Cherry Hill, NJ 08002, USA.
What are the store hours for Raymour & Flanigan Furniture and Mattress Store?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 6:00 PM.
What products can I find at Raymour & Flanigan Furniture and Mattress Store?
You can browse over 5,000 items including couches, mattresses, dining room furniture, and bedroom sets.
Does Raymour & Flanigan offer delivery and assembly services?
Yes, they offer delivery within 3 days or less and provide assembly services for your furniture.
Can I shop online at Raymour & Flanigan Cherry Hill location?
Yes, you can shop both in-store and online to furnish and style your home confidently.
What payment methods does Raymour & Flanigan accept?
The store accepts debit and credit cards but does not support mobile NFC payments.
What nearby dining options are available near Raymour & Flanigan Cherry Hill?
Nearby dining options include Red Robin Gourmet Burgers and Brews and Empire Buffet for a variety of food choices.
Are there any fitness centers close to the Raymour & Flanigan store in Cherry Hill?
Yes, nearby gyms include Esporta Fitness and LA Fitness, both offering active life facilities and classes.
Where can families take children for entertainment nearby Raymour & Flanigan Cherry Hill?
Chuck E. Cheese, located nearby, offers arcade games and entertainment options for children and families.
Is Raymour & Flanigan Furniture and Mattress Store part of a larger shopping area?
Yes, it is near Plaza at Cherry Hill, a shopping center with various retail stores and amenities.