Business Details
About
Hot Tub StoreSauna Store
Mainely Tubs has been serving Maine, New Hampshire & Massachusetts as the leader in hot tub, swim spa, and sauna sales and service since 1978. They currently support 30,000+ customers and have been ranked the world’s largest Hot Spring Spa store for over 15 years.
Mainely Tubs is dedicated to supporting their customers' continual enjoyment of the highest quality relaxation products including Hot Tubs from Hot Spring Spas, Caldera Spas, and Freeflow Spas; Swim Spas from Endless Pools Fitness Systems, Finnleo Saunas, and Covana hot tub & swim spa covers; as well as many hot tub water care supplies & accessories. Mainely Tubs also offers hot tub delivery services, water care contracts for hot tubs and swim spas , and we service and support all of the products that we sell.
Mainely Tubs commitment to high quality products and to their customers’ satisfaction has never wavered, and as a result, most of their business comes to them as referrals from happy customers.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.7
164 reviews
5 stars
144
4 stars
9
3 stars
4
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the knowledgeable and friendly staff, particularly highlighting Tim and other team members for their helpfulness and professionalism.
Installation Experience
Many reviews noted efficient and professional installation services, with crews being punctual and thorough in their setup and walkthroughs.
Product Quality
Customers expressed satisfaction with the quality of the hot tubs and saunas, often mentioning their enjoyment and the ease of maintenance.
Communication Issues
Some customers reported delays in communication regarding service requests and follow-ups, indicating a need for improvement in responsiveness.
Overall Satisfaction
Despite some service hiccups, the majority of customers expressed high levels of satisfaction with their purchases and the overall experience at Mainely Tubs.
- TDTroy DiGiovanni3 days ago2.0Bought a brand new hot tub here. Communication post sale was horrible and the delivery process was outright frustrating. Be careful if they tell you 1 month it may be 3 or 4.... Had an issue upon delivery and still have not heard back from their service team weeks later. Personally I would not recommend or shop here.
- DHDave Holt5 days ago3.0Tub is great however I never did get the steps that I believe was part of the deal. I called twice and left messages but never received a call back. Lisa Holt
- JCJohn Chamberlain5 days ago5.0Adam from Mainely Tubs was great to work with and was supper knowledgeable about the hot tub itself and how to maintain it properly. I would not hesitate to recommend to someone that they check out the large showroom in Bedford, NH
- SSSuzanneNov 12, 20255.0Prince and his team (L2 team) were great with the installation! They gave me a call-ahead and arrived on time, set up the spa and gave me a walk through (although now I need to read the manual since I just filled it up) :-) Steve Senter and Colin in Rye office were tremendously helpful during my purchase. Cannot wait to enjoy SOON.
- RSRussell SpaightNov 3, 20255.0I had ordered a new cover for my hot tub after an ice slide from my roof last winter had severely dented mine. I was aware that the crew was coming, but had gone out on a few errands. When I returned they were waiting for me. They had completed the install and removal of the old cover. They were waiting because they wanted to show me a tiny hole that they had made on the edge of the cover when they were attaching the cover lifter. It was in a place where I wouldn’t have seen it in a million years. I got out a tube of silicone caulk. A little dab in the hole and all done. And thank you to an amazing and honest crew !
Frequently Asked Questions About Mainely Tubs
What types of products does Mainely Tubs offer?
Mainely Tubs offers hot tubs, swim spas, saunas, hot tub chemicals, filters, covers, salt water hot tubs, commercial hot tubs, and commercial saunas.
Which brands of hot tubs and spas are available at Mainely Tubs?
They carry Hot Spring Spas, Caldera Spas, Nordic Spas, Freeflow Spas, Bradford Spas, and Endless Pools Swim Spas, among others.
Where is Mainely Tubs located?
Mainely Tubs is located at 50 Lafayette Rd, Rye, NH 03870, USA.
What are the business hours for Mainely Tubs?
Mainely Tubs is open Monday to Friday from 10:00 AM to 6:00 PM, Saturdays from 9:00 AM to 4:00 PM, and Sundays from 10:00 AM to 4:00 PM.
Does Mainely Tubs provide repair and maintenance services?
Yes, they offer hot tub and spa repair, water care contracts, hot tub moves, sauna repair, swim spa repair, and hot tub disposal.
What payment options does Mainely Tubs accept?
They accept American Express, cash, check, Discover, financing, MasterCard, PayPal, and Visa.
Does Mainely Tubs offer delivery and in-store pickup services?
Yes, they provide delivery services and in-store pickup, including curbside pickup.
Are there any nearby fitness or recreational facilities near Mainely Tubs?
Yes, Seacoast Strength & Conditioning gym is close by, which customers might visit for fitness routines before or after shopping at Mainely Tubs.
What are some nearby automotive-related businesses near Mainely Tubs?
Nearby automotive-related businesses include Manock Motorsports (motorcycle dealer and repair), Dents-R-Us (auto body shop), and Tri State Auto Broker (used car dealer).
Are there any nearby places where customers can relax or enjoy a treat near Mainely Tubs?
Lago's Ice Cream, an ice cream shop and smoothie bar, is nearby for customers looking for a treat after visiting Mainely Tubs.