Ceaser Chimney Service, Inc

4.9
925 reviews

About

Chimney Sweep
Ceaser Chimney Service, Inc is a chimney sweeping, relining, inspection, repair, and restoration company located in Manchester, New Hampshire. The business is owned and operated by John Ceaser, and in addition to chimney sweeping services, the company also specializes in masonry repairs, dryer vent cleanings, and installations of wood and pellet stoves and inserts. The hours of operation are as follows: Monday - Friday 8:00 am - 5:00 pm.

Location

Ceaser Chimney Service, Inc
750 E Industrial Park Dr, Manchester, NH
03109, United States

Hours

Reviews

4.9
925 reviews
5 stars
877
4 stars
19
3 stars
5
2 stars
5
1 star
19

What are people saying?

AI-generated from recent customer reviews

Professionalism

Customers consistently praised the professionalism, knowledge, and thoroughness of the technicians.

Communication

Many reviews highlighted excellent communication throughout the service process, including timely updates and clear explanations of work performed.

Service Quality

Overall, customers reported high satisfaction with the quality of service, noting thorough inspections, effective repairs, and clean work environments.

Customer Experience

The business received positive feedback for being friendly, accommodating, and responsive to customer needs.

Pricing Concerns

Some customers expressed concerns about pricing, with a few noting that estimates were higher than competitors.
  • WI
    Wil I
    Nov 16, 2025
    5.0
    These guys are great! Showed up on time, professional, respectful, and communicative. Can’t ask for much more. Thank you!
  • JH
    Jacob Haza
    Nov 13, 2025
    5.0
    Jarred was very professional, pleasant and helpful. It was a pleasure having him work in my house and I would happily have him back.
  • BC
    Benjamin Crane
    Nov 13, 2025
    5.0
    Shane was very knowledgeable with the stove. He went through the whole thing and explained how it worked from top to bottom.
  • JK
    Jay Keever
    Nov 10, 2025
    5.0
    Darren and Steve are awesome professionals. They are both experts in their field and have.incredible customer service skills. Darren accessed my roof without a boom- unreal. Both are highly recommended.
  • WK
    Wyatt Kearns
    Nov 4, 2025
    2.0
    Would not recommend. On 09/24/25 I signed an estimate to have the top two layers of brick and a crown rebuilt on my chimney as well as a cap added. It was quoted as a one day job using 2 technicians. They scheduled the scaffolding crew for 10/01/25 and the techs for 10/02/25. Cap was scheduled for 10/27/25 as it had to be fabricated. Scaffolding came out on schedule however the scaffolding was set up one story too short. On 10/02 the techs said they were unable to work due to the scaffolding issue, we were told the scaffolders would come back out to add an additional level, and the techs would return on 10/09/25 to complete the work. Scaffolders showed up on 10/03/25 and added another level. On 10/09/25 no techs ever showed up. I called the office and was told that they did not show up because I was actually scheduled for 10/14/25, however this was not communicated to me. On 10/13/25, they called us to inform that they would not be coming on 10/14/25 due to inclement weather and rescheduled for 10/15/25. Can’t beat Mother Nature, however if this had been done correctly the first time the weather would have not been an issue. On 10/15/25 the crews actually showed up and began work, and then dropped a brick on my fence damaging the finish. Work was completed and scaffolding was removed later that day however we were still waiting for the cap install on 10/27/25. On 10/22/25 I received a call that the cap was in and they could come out the next day, 10/23/25, to install it. I did not need to be home for this part, so it wasn’t a problem. At 7:03am the morning of 10/23/25 I received a text saying there was a mix up and they did not actually have the cap and therefore could not install it, and that they would have it for 10/27/25. The cap was finally installed on 10/27/25, but left blue tape on it which will hopefully blow off eventually. The work done appears to be quality, which is the only redeeming part from this debacle. If you utilize Ceaser Chimney make sure you are able to take extra days off from work at random to accommodate their inability to manage a schedule.

Frequently Asked Questions About Ceaser Chimney Service, Inc

What services does Ceaser Chimney Service, Inc offer?

Ceaser Chimney Service, Inc offers chimney sweeping, relining, inspection, repair, and restoration. They also provide masonry repairs, dryer vent cleanings, and installations of wood and pellet stoves and inserts.

Where is Ceaser Chimney Service, Inc located?

Ceaser Chimney Service, Inc is located at 750 E Industrial Park Dr Unit #5, Manchester, NH 03109, USA.