Midtown Chimney Sweeps of Omaha, NE, provides professional chimney cleaning, maintenance, repairs, and installations to keep your fireplace and heating systems safe and efficient. Serving Omaha, Lincoln, Waukee, and nearby areas, our insured and qualified team delivers reliable service with a focus on safety and customer care. Whether it's a routine sweep or a detailed inspection, we’ve got you covered. Book online or call to schedule your service. Independently owned and operated. Authorized franchisee of Midtown Chimney Sweeps Franchising, LLC.
I hired Midtown Chimney Sweeps to inspect our older chimney. Then to line our chimney, seal the chimney cap, and tuckpoint some failing mortar towards the top of the chimney. The liner and cap went well. The tuckpointing was a complete failure however and I found them dishonest.
Day 1 the liner and cap were completed, but the techs were having a hard time safely tuckpointing the chimney since it is a chimney and it is tall lol. They determined they would build scaffolding and complete it in a few days.
A few days later they showed up as promised. I saw them setting up and went to work for the day. When I returned they were finishing up but right away I could tell it didn't look right from the ground. I asked if they could send me close up pictures of the tuckpointing since they snapped pics while they were up there. The work was horribly sloppy. It looked like a kid used his fingers to push mortar in the cracks. I'm not sure if they even ground out the old mortar before slapping the new on. On top of this, there were only pics of 3 sides of the chimney. When I asked the tech where the picture of the other side was they said they couldn't get to that side because they couldn't reach it. So if I hadn't asked to see the pictures I would've had no idea that they didn't do the other side, and at this point I had already paid for it.
I called their boss the next day to complain about the sloppy and dishonest work. He was quite friendly and receptive and offered to have the crew out to fix the work. I refused and he offered a refund for the tuckpointing which I accepted.
I've now hired another party to fix what they messed up and get to the other side and finish it. It's like night and day watching an experienced crew tuckpoint compared to Midtown.
Overall I would not hire them again primarily because unless I had asked for the pics I would've had no idea only 3 sides of a chimney had been done (even though the work they did do was horrible) Side note, the techs and the owner all were pretty friendly lol.
KT
Kay Tee
Jun 28, 2018
5.0
Thaddeus is great! Very professional, timely, and honest!
JB
Jeff Berger
Jul 30, 2016
5.0
John was very knowledgable and friendly and thoroughly answered all of our questions. We were very appreciative of his ability to fit us into the schedule quickly, as well! I highly recommend John as he has a very professional demeanor and was very polite, as well!
Frequently Asked Questions About Midtown Chimney Sweeps of Omaha
What services does Midtown Chimney Sweeps of Omaha offer?
Midtown Chimney Sweeps of Omaha provides professional chimney cleaning, maintenance, repairs, and installations to keep your fireplace and heating systems safe and efficient.
What areas does Midtown Chimney Sweeps of Omaha serve?
They serve Omaha, Lincoln, Waukee, and nearby cities and counties including Omaha, Yankee Hill, Gretna, Ralston, Council Bluffs, and several counties in Nebraska.
What are the business hours for Midtown Chimney Sweeps of Omaha?
They are open Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 11:00 AM to 3:00 PM. They are closed on Sundays and specific holidays.
How can I schedule a service with Midtown Chimney Sweeps of Omaha?
You can book online through their website or call their main phone number at +1 402-972-4004 to schedule a service.
Is Midtown Chimney Sweeps of Omaha insured and qualified?
Yes, their team is insured and qualified to provide reliable chimney sweeping services focusing on safety and customer care.
Where is Midtown Chimney Sweeps of Omaha located?
They are located at 212 North Loughridge Avenue, Omaha, NE 68409, USA.
Are there any nearby places of interest around Midtown Chimney Sweeps of Omaha?
Nearby you can find several places such as Midwest Outdoor Design (landscaping), Lewis Painting and Home Repair (contractor services), and Murray Supply Company, Inc. (lighting store). These can be useful if you need home or garden improvements connected to your chimney services.
What dining options are near Midtown Chimney Sweeps of Omaha?
Nearby dining includes The Murray Bar (bar and grill), Vida Cantina & Grill (Mexican and seafood), and Cake Creations Omaha (bakery and cupcake shop). You might enjoy a meal before or after your chimney service visit.
What public services are accessible near Midtown Chimney Sweeps of Omaha?
Close to Midtown Chimney Sweeps, there are public services such as the United States Postal Service, Murray Fire Station, and Murray Town Hall, which might be convenient for errands during your visit.
Are there any nearby schools or childcare facilities to Midtown Chimney Sweeps of Omaha?
Yes, nearby options include Conestoga Elementary School, Conestoga Early Education Center, and Happy Hearts Conestoga daycare, which could be helpful for families scheduling services.