Business Details
About
Appliance Repair ServiceAppliance Store
Andy's Appliance Repair is Lincoln's best home appliance repair company and parts warehouse.
Details
- Onsite servicesAvailable
Location
Hours
Reviews
4.8
1,087 reviews
5 stars
989
4 stars
33
3 stars10
2 stars7
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the technicians for being friendly, professional, and knowledgeable, often going above and beyond to assist.
Timeliness
Several reviews highlighted the promptness of service, with technicians arriving on time and completing repairs quickly.
Repair Quality
While many customers were satisfied with the repairs, some expressed frustration over unresolved issues and misdiagnoses, indicating inconsistency in repair outcomes.
Communication
Customers appreciated clear communication regarding appointment scheduling and repair processes, although some experienced issues with follow-up and service changes.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing, particularly regarding diagnostic fees and perceived high costs for parts and services.
- SLStacey Leick5 days ago5.0They did warranty work for my dishwasher. The technician was fast, thorough, and polite. The office staff were helpful and friendly.
- TLTony LehlNov 15, 20252.0I had contacted Andy's Appliance Repair as my refrigerator water line had been freezing to my ice maker. While the technician was able to quickly diagnose the issue, I was quoted nearly 500 dollars to replace the water inlet valve. After researching online, I was able to locate the needed part for $45. I cancelled the appointment, ordered the part, and was able to install it myself in a half an hour. Even at 50% markup for the part, that would be ~$70 dollars. Where does the other 430 come from? To simply diagnose the issue cost $140. Personally I would say that they are taking advantage of the unknown. 2 stars because the technician was courteous and explained things in a way that I could understand. He also located an error that I made after installing my new ice maker, there was a plastic piece to the fill tray that needed to be trimmed to allow the pathway for water to have a more downward path.
- PPPhillip PowerNov 4, 20252.0Andy's scheduling is not convenient. They claim they give you a 2 hour window but they only give it to you the day before and if it doesn't work then they reschedule the day. This effectively means you have to be available for the entire day to make an appointment work. When I spoke with customer service they were not helpful or particularly friendly. The website says it gives an option to have multiple appliances seen at once but the website module doesn't have a spot for it.
- LLLexOct 30, 20255.0Alex went above and beyond my expectations! Will absolutely recommend
- GNGene NorstadtOct 10, 20251.0I made an appointment to have my refrigerator looked at and repaired because it was constantly running. I made the appointment well in advance with no issues until the appointment date and time when I received a call from tech services saying the technician was unable to make it because of medical issues. There only option was to reschedule it for 3 working days past my scheduled service date. I guess they only a one technician that was smart enough to fix my issues. This was there only solution to helping me. Needless to say I will no longer be using their services and I will tell all family and friends to avoid them.
Frequently Asked Questions About Andy's Appliance Repair
Do you repair ice makers?
Of course Andy's repairs ice makers...
Does Andy's work on Samsung appliances?
Of course Andy's works on Samsung appliances...
Do you do high-end appliance repair?
Of course Andy's does high end appliance repair...in fact, we are 52+ years as Lincoln's favorite high end appliance repair company!
Do you repair ice makers?
Of course Andy's repairs ice makers with expert service.
Does Andy's Appliance Repair service Samsung appliances?
Yes, Andy's works on Samsung appliances and many other brands.
Is Andy's Appliance Repair experienced in high-end appliance repair?
Yes, we specialize in high-end appliance repair and have 52+ years of experience.
Where is Andy's Appliance Repair located?
We are located at 5612 South 49th Street, Lincoln, NE 68516.
What are the operating hours of Andy's Appliance Repair?
We are open 24 hours from Monday to Sunday except Tuesday when we are closed.
How can I schedule an appointment with Andy's Appliance Repair?
You can schedule your appointment online through our website at https://www.andysappliancelincoln.net/online-scheduling.
What payment options does Andy's Appliance Repair accept?
We accept Android Pay, Apple Pay, and Bitcoin as payment options.
Which nearby coffee shops can I visit before or after my appointment at Andy's Appliance Repair?
You can visit Lincoln Espresso, Scooter's Coffee, or Rose Cat Coffee Company which are all nearby.
Are there any gas stations close to Andy's Appliance Repair for convenient refueling?
Yes, Amoco and Shell gas stations are nearby for your convenience.
What other services or businesses are near Andy's Appliance Repair that customers might find useful?
Nearby you can find Jiffy Lube for automotive repairs, TLC Dry Cleaners for garment care, and FedEx Office Print & Ship Center for shipping services.