questionable quality of work from what I saw, neighbor had very difficult to use pulldowns while the company i went with was very easy. Neighbor has said they have complained about it but haven't heard back and it might just be a feature of the shutter brand?
JJ
Jan
Oct 30, 2025
5.0
I called Port City Hurricane Shutters as a new customer on Monday afternoon. Justin answered my call, I told him the issue I was having with my roll down hurricane shutter, he took my information and was at my house by Wednesday afternoon. He fixed the issue with the shutter quickly and even put a new handle on the old shutter crank which was much needed. Justin was reliable, honest, and operated with integrity. His customer service was second to none!! I highly recommend Port City Hurricane Shutters and I will definitely be a returning customer!
JG
johnston Graves
Oct 12, 2025
1.0
Neighbor is too nice to complain, but their screens weee incredibly unreliable and have had to return a ton. They are worried they may not be able to work before a storm and get screwed.
HR
Holly Rumsey
Oct 9, 2025
5.0
Great company to work with! Will be using again.
SN
Susan Nesbihal
Sep 29, 2025
5.0
Justin came the same day I called and fixed my broken shutter. Reliable, reasonable service. I would highly recommend this company for all your hurricane shutter needs. Awesome guy!!!
Frequently Asked Questions About Port City Hurricane Shutters
What are hurricane shutters, and why do I need them?
Hurricane shutters are protective barriers installed over windows and doors to shield your home from severe winds and airborne debris during storms. They are essential for safeguarding your property and ensuring your family's well-being when hurricanes strike.
What types of hurricane shutters do you offer?
Our product range includes various hurricane shutter options, such as accordion shutters, roll-down shutters, storm panels, Bahama shutters, and colonial shutters.
How do I choose the right type of hurricane shutter for my home?
Selecting the appropriate hurricane shutter depends on several factors, including your budget, desired level of protection, aesthetic preferences, and ease of operation. Our experienced team can guide you through the selection process to find the most suitable option for your specific requirements.
Do hurricane shutters increase the value of my home?
Installing hurricane shutters is indeed a valuable investment. They enhance your home's protection against severe weather and may lead to reduced insurance premiums, thereby increasing your property's overall value.
How long does the installation process take?
The duration of the installation process varies based on the size of your home and the type of shutters chosen. Generally, installation can be completed within one to five days.
Do you offer free estimates?
We provide complimentary, no-obligation estimates to help you understand the costs involved and explore the available options for your home.
Do you work with insurance companies?
Our company works in conjunction with insurance providers and homeowners' associations when required to ensure a smooth process for our clients.
Do I need to maintain my hurricane shutters?
Regular maintenance is essential to ensure optimal functionality of your hurricane shutters. This includes routine cleaning, lubrication, and inspection for any signs of damage.
Can I install the hurricane shutters myself?
While some types of shutters, such as storm panels, can be self-installed, professional installation is recommended to ensure optimal performance and safety of your hurricane protection system.
Are hurricane shutters impact-rated?
Our hurricane shutters are designed to meet and exceed industry standards. They are engineered to withstand high winds and resist impact from flying debris during severe weather events.
What are hurricane shutters, and why do I need them?
Hurricane shutters protect your home by covering windows and doors, shielding against high winds and debris during storms to keep your property and family safe.
What types of hurricane shutters does Port City Hurricane Shutters offer?
They offer accordion shutters, roll-down shutters, storm panels, Bahama shutters, and colonial shutters.
How long does it take to install hurricane shutters?
Installation typically takes between one to five days depending on your home size and shutter type.
Does Port City Hurricane Shutters provide free estimates?
Yes, they offer free, no-obligation estimates to help you understand costs and options.
Can I install hurricane shutters myself?
While some types like storm panels can be DIY-installed, professional installation ensures optimal safety and performance.
What payment options are accepted by Port City Hurricane Shutters?
They accept American Express, Cash, Check, Discover, Mastercard, Travelers Check, and Visa.
What are Port City Hurricane Shutters' business hours?
They are open Monday through Friday from 8:00 AM to 4:00 PM and closed on weekends and major holidays.
Which counties does Port City Hurricane Shutters serve in North Carolina?
They serve Brunswick, New Hanover, Pender, and Onslow counties in NC.
What nearby places can customers visit before or after their visit to Port City Hurricane Shutters?
Customers might enjoy nearby parks like Upi Parks and Olsen Park or visit Miracle League Field and Kiwanis Playground for outdoor activities.
How can nearby businesses help customers of Port City Hurricane Shutters?
Nearby contractors such as Complete Renovation Solutions and Choufani and Bailey Roofing and Restoration can provide complementary home improvement services.
Are there convenient nearby amenities for customers visiting Port City Hurricane Shutters?
Yes, hardware and appliance needs can be met nearby at Port City Engines and Reels, and automotive services at Radical Street Cars LLC.