After a week they came with the missing piece for my dryer and when they left said it was all good. Went to use it and nothing was connected correctly.
EK
Ermin Krkalic
Feb 21, 2019
1.0
I would give zero stars if I could. Terrible customer service.Technician came out today and the appointment was for tomorrow. My in-law was home who doesn’t speak English. He spent 5 min in the house and ran out. He then reported to Lowes that I have tempered with the unit and warranty is voided.I even told him over the phone that I have made sure that I had power to the electrical box so I wont be charged if my outlet is bad or I have a tripped breaker. I bought whole new Samsung set 3 months ago and paid extra 2 years of warranty, so very disappointed that the unit died and with the service from this company/tech had came along with it. no wonder he showed up the next day after I reported it if they are putting this much effort/tricks to fix it.
I even have original packing tape on the unit.... terrible!!!!
KC
Kevin Curry
Aug 10, 2018
1.0
Spoke to Bob Friday morning about our LG refrigerator said he would reach back out to us later. As i am working I see a missed call from Bob. i immediately call him back. He says the repairman was "in my area" and could have stopped by. I said someone will be there in ten minutes. Bob said sorry, too bad...hes gone from that area not to return until Monday. This guy never made an appointment with me. How would I know? I said I work during the day will be home at 330pm all next week. Bob said we don't work after 3pm. Extremely rude. Horrible customer service. "NO STARS" would be better.
JP
Janice Privette
May 23, 2017
5.0
Spoke to someone on Monday and the appointment was arranged for the next day between 8:30 and 9:00 a.m. `The technician, Eric, was courteous and efficient. Excellent customer service! I'll definitely call again when needed.
LL
Lauren
May 18, 2016
5.0
Billy came out and repaired our washer. He had the pump on his truck and had it repaired quickly. I am glad our neighbor told us to call them.
Frequently Asked Questions About Carolina Appliance Service, LLC
What types of appliances does Carolina Appliance Service, LLC repair?
They provide repair services for refrigerators, ovens, washers, dryers, and microwaves.
Where is Carolina Appliance Service, LLC located?
They are located at 188 North Trade St, Matthews, NC 28105, USA.
What are the business hours for Carolina Appliance Service, LLC?
They are open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I contact Carolina Appliance Service, LLC?
You can call them at +1 704-562-2564 or email at carolinaappliancerepairservice@gmail.com.
Since when has Carolina Appliance Service, LLC been in operation?
The company was established in 2012.
Does Carolina Appliance Service, LLC have an online presence?
Yes, their website is http://www.carolinaapplianceservice.com/ and they are on Facebook as CarolinaApplianceService.
Are there any nearby dining options I can visit before or after my appointment at Carolina Appliance Service?
Yes, nearby restaurants include Bun Appetit bakery, Santé French and American restaurant, The Portrait Gallery Restaurant offering tapas and cocktails, Grace O'Malley's pub and burger restaurant, Carolina Beer Temple brewery and bar, and Temple Mojo Growler Shop with bar and restaurant offerings.
What local markets and stores are near Carolina Appliance Service, LLC?
Nearby you can find Matthews Community Farmers' Market for fresh produce, Renfrow Hardware which also serves farmers market and nursery needs, M&M Flooring Design for home goods, Karrousel Kids thrift and children's clothing store, ZABS Place thrift and discount store, and Matthews Appliance Repair for appliance needs.
Are there any nearby legal or professional services close to Carolina Appliance Service, LLC?
Yes, Jan Dils Attorneys at Law and Weaver Bennett & Bland specializing in family law are nearby, as well as real estate agents like United Country - The McLemore Group and Hometown Real Estate Professionals.
What local fitness or recreational facilities are near Carolina Appliance Service, LLC?
Nearby fitness and recreation options include Matthews Ballroom and Events dance school and gym, Matthews Yoga Collective yoga studio and sports venue, and Planet Ballroom Matthews dance school.