Aaron's

3.9
207 reviews
Living Room Set

About

Rent To Own StoreFurniture Rental ServiceAppliance Rental ServiceElectronics StoreComputer Rental
Visit our Aaron's store located at 2481 Hope Mills Rd, , Fayetteville, NC, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Don't miss out on Black Friday Week at Aaron's—November 24 to 30, 2025! Take advantage of up to 25% off select products, and be sure to check out our special product drops all week long. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you.

Location

Aaron's
2481 Hope Mills Rd, Fayetteville, NC
28304, United States

Hours

Reviews

3.9
207 reviews
5 stars
131
4 stars
14
3 stars
11
2 stars
9
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning specific employees for their exceptional service.

Delivery Issues

Several reviews highlighted problems with delivery times and communication, including missed appointments and delays.

Product Quality

Customers expressed mixed feelings about the quality of products, with some reporting issues like damaged items upon delivery.

Communication Problems

Numerous reviews pointed out poor communication from staff regarding orders and service appointments, leading to frustration.

Payment Flexibility

Customers appreciated the flexibility in payment options and the willingness of staff to work with them on financial issues.
  • ME
    Mary Edwards
    Oct 23, 2025
    5.0
    I never had no problems with errands. I love it. I didn’t order a lot of stuff from them paid it off no problem. They deliver and set up your watch and drive for you all furniture that they will set it up for you and it comes in a timely manner, thank you Aaron for everything.
  • DM
    Drusilla McMillan
    Aug 29, 2025
    5.0
    I have been with Aarons for years. THEY have great workers that care about there coustomers.Great Furniture. I Love me some Aarons Funiture.
  • PP
    Phoebe P
    Jul 31, 2025
    5.0
    Great customer Service 👌 Thanks ladies
  • BA
    Brice Altman
    Jun 20, 2025
    4.0
    I have been with the Hope Mills store for a long time. I have already paid off one item and soon another. I just ordered another item and my washer quit working. For the new item I ordered it was some confusion because no one will return calls. I have been calling all week to see if I can get a loaner when they pick up my washer but no one calls me back. I was told that the warehouse manager would or the store manager. No one has called yet. It's always they are busy and I will give them the message.
  • MS
    Maria Shoemaker
    Oct 17, 2014
    1.0
    Wow, this is a very poorly run business.When we moved into our home in Fayetteville we had to wait about a month for our things to arrive from storage.So we decided to rent a washer and dryer from Aarons rather than make trips to the laundromat.We signed a contract with the agreed upon price and washer and dryer model.However, when they delivered the washer and dryer they brought a different washer model which cost 20+ dollars more a month, but we were assured it was "better" and really needed the washer so we let that slide.The washer was the loudest piece of junk ever.When our washer finally arrived we couldn't wait to return the washer and dryer to Aaron's.It took about two months and several phone calls to get them to finally come back and pick up them up and in the mean time they were still trying to charge us.What a nightmare, I would never do business with this company again.

Frequently Asked Questions About Aaron's

How does lease to own work at Aarons?

Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.

What is the process? How do I get started?

Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.