Store your belongings at Extra Space Storage on 1480 Biscayne Dr in Concord, NC today! Our large selection of storage units, climate controlled units, manager living on site, exceptional security, ADA compliant, covered loading bay, deliveries accepted, drive-in building, elevator access, security access to your floor only, wide drive isles, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Numerous reviews highlighted exceptional customer service, particularly praising staff members like Samantha, Shenise, and Jashana for their helpfulness and professionalism.
Cleanliness
Customers consistently noted that the storage facilities are clean, well-maintained, and secure.
Pricing Issues
Several reviews mentioned significant price increases shortly after renting units, leading to dissatisfaction among some customers.
Facility Features
The facilities are described as modern and convenient, with features like climate control and easy access, enhancing the overall customer experience.
Overall Satisfaction
Many customers expressed high satisfaction with their experiences, recommending the facility for its friendly staff and efficient service.
CC
Cndyman
3 days ago
5.0
Great customer service!
MW
Mari West
Nov 12, 2025
5.0
Great customer service
MD
Makenzie Davis
Nov 5, 2025
5.0
Samantha was so helpful getting a new unit set up for me! This storage space has been clean and secure with great customer service
KM
Krenisha Milligan
Oct 18, 2025
5.0
Stephanie, was great. She has great customer service very friendly told us everything about the units.rates were low Storage units we nice love the climate controlled . First time using this a storage, everything was nice & clean
SH
sharron helms
Oct 14, 2025
5.0
My situation was an emergency need for storage space right away and the representative was so kind and efficient. Was able to move items that day. Price was reasonable and the facility was clean and accessible. Would recommend this location.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Concord, Kannapolis, Harrisburg, Enochville, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Davidson Hwy and Biscayne Dr.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours for Extra Space Storage in Concord, NC?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located in Concord?
The facility is located at 1480 Biscayne Dr, Concord, NC 28027, near the intersection of Davidson Hwy and Biscayne Dr.
Does Extra Space Storage offer climate-controlled units?
Yes, most Extra Space Storage facilities offer climate-controlled units to protect temperature-sensitive items, alongside standard units without climate control.
Are drive-up storage units available at Extra Space Storage?
Yes, drive-up access allows you to pull your vehicle right up to your unit, making it easier to move large or heavy items in and out.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, Extra Space Storage offers a variety of moving and packing supplies both online and at many local facilities.
What payment options are accepted by Extra Space Storage?
The facility accepts American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa as payment methods.
Are moving carts or dollies provided at the storage facility?
Nearly all Extra Space Storage locations with indoor units provide push carts; just ask the facility manager for assistance.
What nearby places can help me if I need a rental truck while using Extra Space Storage?
MHC Truck Leasing - Concord offers truck rentals nearby, making it convenient to rent a vehicle for your moving needs when storing items at Extra Space Storage.
Are there nearby hotels if I am visiting Extra Space Storage from out of town?
Yes, Days Inn by Wyndham Concord and Rodeway Inn are nearby, providing convenient lodging options for out-of-town customers.
Where can I get propane or fuel when visiting Extra Space Storage?
Circle K and Shell gas stations are nearby, offering fuel, convenience items, and propane exchange services like Blue Rhino Propane Exchange.