Extra Space Storage

4.9
704 reviews
Extra Space Storage

About

Self-Storage FacilityPublic StorageMoving Supply StoreRV Storage FacilityBoat Storage FacilityRecords Storage FacilityAutomobile Storage Facility
Store your belongings at Extra Space Storage on 220 Winecoff School Rd in Concord, NC today! Our large selection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, manager living on site, exceptional security, deliveries accepted, non climate controlled units available, parking spaces, RV parking, golf carts available, kiosk, vehicles are allowed in drive-up units, commercial tenants, solar site, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

Details

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Location

Extra Space Storage
220 Winecoff School Rd, Concord, NC
28027, United States

Hours

Reviews

4.9
704 reviews
5 stars
650
4 stars
31
3 stars
11
2 stars
4
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Courtney and Kurt, received high praise for their helpfulness, professionalism, and friendly demeanor, making the rental process easy and enjoyable.

Facility Quality

The storage facility is consistently described as clean, well-maintained, and secure, contributing to a positive customer experience.

Pricing

Customers appreciate the budget-friendly pricing and value for the space provided, often noting it as a key reason for choosing this storage facility.

Communication

Effective communication from staff, including follow-ups and assistance with inquiries, was highlighted as a strong point in customer interactions.
  • JC
    Jeff Carr
    Nov 12, 2025
    5.0
    Courtney Polk was absolutely amazing to work with! She made the entire rental process quick, easy, and stress-free. She’s professional, friendly, and really goes the extra mile to make sure everything is taken care of. The facility is clean, secure, and well-maintained — you can tell Courtney takes pride in her work. I highly recommend Extra Space Storage and especially Courtney for anyone looking for great customer service and peace of mind!
  • EG
    Eli Grissom
    Nov 5, 2025
    5.0
    I expected to be forced to use an automated machine or meet an upset person at the desk. Instead, I met Courtney, who was very pleasant to talk to, happy, and professional. Her fun and joyful attitude made my day, and more importantly, made the storage unit sign up process clear, quick, and easy!
  • RJ
    Ruel Jones
    Nov 3, 2025
    5.0
    Courtney at the front desk was extremely helpful with finding me the perfect lot space for my trailer. Was in and out in less than 20 minutes! Location is well kept and organized.
  • JH
    Jacob Harkleroad
    Oct 29, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Hands down the best storage experience I’ve ever had! From the moment I walked into Extra Space Storage in Concord, I was greeted with the warmest smile and most genuine energy from Courtney. She’s not just an employee — she’s the heart and soul of this place! Courtney went above and beyond to make sure I understood every detail, helped me find the perfect unit for my needs, and made the entire process stress-free and even fun (which I didn’t think was possible when renting a storage unit!). Her professionalism, attention to detail, and friendly attitude made me feel like I was being taken care of by a friend who truly cared. The facility itself is spotless, well-lit, and super secure — you can tell Courtney takes pride in keeping everything running smoothly. She even checked in after my move-in to make sure everything went okay — that’s the kind of customer service you just don’t see anymore! If you’re looking for storage in the Concord area, this is the place to go — and ask for Courtney! She’s the reason I’ll never store my stuff anywhere else. Thank you, Courtney, for making this such an easy and positive experience. You deserve way more than five stars! 🌟🌟🌟🌟🌟
  • LW
    Lamar Wolfe
    Oct 28, 2025
    5.0
    I had the storage unit for about 4 or 5 months, there was an increase w/o me being notified or aware, I did call the office and Spoke to Stephanie in which was very nice and very professional, she did assist with hearing my complaint and worked on assisting, I was helped and very satisfied with the end result of the call.. Thanks Stephanie!!!! I really appreciate It… but every experience that I have had with any personnel has been positive.the customer service has always been a good experience. Thanks so much for that!! 😄

Frequently Asked Questions About Extra Space Storage

What storage unit size do I need?

The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.

What type of storage unit do I need?

Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.