Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreBoat Storage FacilityRecords Storage Facility
Store your belongings at Extra Space Storage on 5800 Brookshire Blvd in Charlotte, NC today! Our large selection of storage units, drive up access, drive up units, all-hours access, climate controlled units, manager living on site, exceptional security, ADA compliant, deliveries accepted, non climate controlled units available, parking spaces, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
598 reviews
5 stars
561
4 stars
19
3 stars6
2 stars4
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Lamolia received numerous praises for her exceptional customer service, being described as helpful, friendly, and professional.
Facility Cleanliness
Most reviews highlighted the cleanliness of the storage units and the facility, contributing to a positive overall experience.
Quick Process
Customers appreciated the quick and easy process of signing up for storage units, often mentioning how stress-free the experience was.
Staff Professionalism
The staff, particularly Lamolia, were noted for their professionalism and thoroughness in explaining services and options.
Negative Experience
One review mentioned severe issues with mold and sanitation, indicating a significant concern that contrasts with the overall positive feedback.
- JIJu-Lei Sweet Ice5 days ago5.0Good customer service and very knowledgeable!
- PSPaul Gage SandersNov 15, 20255.0Wonderful customer service and great communication. The facility is clean and well maintained. Very happy so far with my storage experience.
- GCGlenn CloryNov 6, 20255.0Ms Lamolia was very polite and efficient
- TMTanya MockabeeNov 1, 20255.0It was new to me, old client. We (Lamolia) got it to work!!!
- AWAlexis WilliamsOct 28, 20255.0Lamolia made the process of signing up for my storage unit quick and easy! Processes like these tend to stress me out and that definitely wasn’t my experience here :)
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves residents of Charlotte, including Mt. Holly, Woodford Green, Huntersville, Belmont, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near Hovis Rd & Rozzelles Ferry Rd.
Do you have drive-up storage units?
Yes! Whether you’re moving, storing a vehicle, or using commercial storage, drive-up access is one of the best storage features available at Extra Space Storage! Because you can pull a vehicle right up to your unit, it makes moving large, heavy items—like furniture or equipment—in and out of your unit much easier.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer RV storage solutions?
Yes! At Extra Space Storage we offer outdoor parking, covered parking, and indoor storage solutions for RVs of all sizes. Whether you’re leaving an RV in storage long term or simply need a place to park an RV between uses, we offer a flexible option with month-to-month leases so you can store for as long as you need.
What are the access hours for Extra Space Storage?
Extra Space Storage is accessible daily from 6:00 AM to 10:00 PM, including weekends.
Where is Extra Space Storage located?
Extra Space Storage is located at 5800 Brookshire Blvd, Charlotte, NC 28216, USA.
What types of storage units does Extra Space Storage offer?
They offer a variety of storage units including drive-up access, climate-controlled units, and options for vehicle storage such as RV and boat storage.
Does Extra Space Storage provide packing and moving supplies?
Yes, Extra Space Storage offers moving and packing supplies including boxes, available online and at the local facility.
Can I access my storage unit 24/7 at Extra Space Storage?
The gate hours are from 6:00 AM to 10:00 PM daily; 24-hour access may be available for some units. Office hours align with these times when staff assistance is available.
How do I reserve a storage unit at Extra Space Storage?
You can reserve a storage unit online via their website at https://www.extraspace.com/storage/facilities/us/north_carolina/charlotte/3397/
What payment options are accepted at Extra Space Storage?
Extra Space Storage accepts American Express, Apple Pay, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any nearby self-storage facilities to Extra Space Storage?
Yes, Life Storage is a nearby self-storage facility that also offers packing supplies, providing another option for storage needs in the area.
What local services are near Extra Space Storage that might be useful for customers?
Nearby services include Owens Auto Group LLC for car rentals or purchases, Party Life Buses for group transportation, and Carolina Paper Guys for printing needs, which can be helpful depending on your moving or storage plans.
Are there any nearby government offices or DMV services close to Extra Space Storage?
Yes, the Department of Motor Vehicles, NCDMV Driver License Office, and License Plate Agency State Office are nearby, which can be convenient for managing vehicle registrations while storing your vehicle at Extra Space Storage.