About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
1,573 reviews
5 stars
1,102
4 stars
173
3 stars
63
2 stars
43
1 star
192
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Several customers reported significant delays in delivery times, with some waiting weeks longer than initially promised.
Customer Service
While many customers praised the helpfulness and professionalism of sales staff and delivery teams, others experienced poor service and lack of support.
Product Quality
There were mixed reviews regarding product quality, with some customers expressing dissatisfaction with the durability of items purchased.
Sales Experience
Many customers highlighted positive interactions with sales associates, noting their knowledge and assistance during the purchasing process.
Tracking System
Customers appreciated the real-time tracking system for deliveries, which helped them plan their day.
- ABAlishia Bustard2 days ago5.0Our salesperson, Jessica at "The Brick" in Moncton was kind, honest and overall amazing. She made our experience one that will make us want to purchase at this store again. Thank you so much Jessica! We appreciate you.
- JJJ5 days ago5.0I had an excellent experience buying my new washing machine thanks to Ange and his manager Brian. From start to finish, they went above and beyond to make sure I got the right model for my home and budget. Ange was friendly, knowledgeable, and patient when answering my questions, while Brian made sure the whole process went smoothly. Their professionalism and customer care were outstanding, and I truly appreciated how they both took the time to ensure I was completely satisfied. Highly recommend this team if you’re looking for top-notch service and genuine care!
- PBPhilip Boudreau6 days ago4.0Service was great when we visited the showroom and picked out our sofas. Ange was helpful and made the transaction seamless. That being said, the process regarding actually having our sofas delivered was a bit confusing. Since the product was not immediately in stock, we put a deposit and had to wait to get a delivery date. When I followed up by phone at the store, I was told something different than what was mentioned in store. When I followed up a second time over the phone, I got a third different answer. It was not very clear what we were supposed to do. Otherwise, the sofas look great and we appreciated the delivery tracking website.
- MMMarie MclaughlinNov 8, 20255.0I’m genuinely writing this review for Ange. Shopping here was a total breeze thanks to him. Ange was so knowledgeable, personable, and helped making buying my first couch so easy. He led me to exactly what I was looking for and staying in my price range. Ange made sure I got exactly what I was looking for but without any of the usual sales pressure. Truly stellar service!! Special shout out to the manager Brian for going the extra mile and also being so personable! Highly recommend these guys.
- AAAnn AllenNov 2, 20255.0Purchased LG washer/ dryer set from Mamandy at the Brick un Moncton on Nov 1. 2025. Very pleased with his pleasant demeanor, knowlege and help when deciding on a set. Manager was also very kind and pleasant to work with. I have purchased many times from this location..and will again.! Have also referred my friends to specific salespeople because of my good experiences.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies depending on the item. Please check the Satisfaction Guarantee page on The Brick's website for complete details.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model at a lower price advertised by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference, subject to conditions. See the Price Guarantee page for more details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be canceled and refunded before product delivery or pickup. Refunds are made to the original payment method. Deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days after receiving a product by visiting a Brick store. Details are available on The Brick's Warranties and Protection Plans page.
What delivery options does The Brick provide?
The Brick offers premium delivery in most areas, contracts courier services for others, and ships some products via Canada Post. Delivery is within Canada only; currently no deliveries to the USA.
What types of installation and assembly services are available?
Professionally licensed installation and assembly services for appliances, electronics, and furniture are offered at competitive prices. Visit The Brick's Installation and Assembly page for full details.
What are The Brick's store hours?
The Brick Moncton location is open Monday to Friday from 9:00 AM to 9:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM. It is closed on November 11, 2025.
What payment options can I use at The Brick?
The Brick accepts American Express, Cash, Financing options, Mastercard, and Visa for payments.
What nearby shopping centers and stores can I visit in the area?
Nearby shopping includes Sears Canada, Wheeler Park Power Centre, Mapleton Shopping Area, Champlain Place Shopping Centre, Walmart Canada, and Staples Moncton, offering a variety of furniture, electronics, clothing, and office supplies to complement your visit to The Brick.
Are there nearby restaurants where I can dine before or after shopping at The Brick?
Yes, nearby dining options include East Side Mario's (Italian and pizza), Bento Sushi, Starbucks coffee shop, and McDonald's for fast food, providing convenient choices for meals around your shopping trip.
What nearby services and amenities are available around The Brick Moncton?
Services like Trinity Medical Clinic, President's Choice Financial, Scotiabank, Western Union, and Kent Home Improvement store are nearby, making it convenient to manage health, finances, and home improvement needs along with your visit.