Value City Furniture

4.4
1172 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
202 Mid Rivers Mall Drive, Saint Peters, MO
63376, United States

Hours

Reviews

4.4
1,172 reviews
5 stars
900
4 stars
86
3 stars
52
2 stars
38
1 star
96

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning specific sales associates like Julie, Angie, and Brenda for their excellent service.

Delivery Issues

Numerous reviews highlighted significant problems with delivery timelines, including delays and incomplete orders, leading to frustration among customers.

Product Quality

While some customers expressed satisfaction with the quality of their furniture, others reported receiving damaged items or incomplete sets, raising concerns about product reliability.

Sales Experience

Several customers appreciated the low-pressure sales approach and the ability to browse without feeling rushed, contributing to a positive shopping experience.

Management Response

Feedback indicated a lack of accountability from management regarding customer complaints and issues, with some customers feeling their concerns were not adequately addressed.
  • PL
    Patricia Lowery
    Oct 28, 2025
    5.0
    Great service & found just what I wanted. Enjoyed working with Julie in getting our furniture
  • CP
    Christine Pesti
    Oct 26, 2025
    5.0
    Angie was so great I highly recommend her. Great experience!
  • TW
    Tammy Winters
    Oct 22, 2025
    5.0
    Everything went even better than I hoped for, from shopping, checking out to delivery. I’m extremely happy.
  • JF
    Justin Feldmann
    Oct 19, 2025
    5.0
    The service here both in store and with the service tech was amazing! Julie was very friendly and not pushy at all when it came to selecting my sectional. When I brought it home and discovered some broken wires and connectors for the reclining motors, it was very easy to set up a service call. The service tech Jermaine was just as friendly, knowledgeable and patient as he replaced the motors. Sectional works just as it should now!
  • LS
    Leo Speno
    Oct 13, 2025
    1.0
    I’ve been having issues with an order from Ashley for nearly 2 months and no one will help. I’ll have to give a 1 star review each day until someone from Ashley reaches out to help with my issue

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture in Saint Peters?

Value City Furniture is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup?

Yes, Value City Furniture offers in-store pickup services but does not offer delivery.