Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
1,172 reviews
5 stars
900
4 stars
86
3 stars
52
2 stars
38
1 star
96
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning specific sales associates like Julie, Angie, and Brenda for their excellent service.
Delivery Issues
Numerous reviews highlighted significant problems with delivery timelines, including delays and incomplete orders, leading to frustration among customers.
Product Quality
While some customers expressed satisfaction with the quality of their furniture, others reported receiving damaged items or incomplete sets, raising concerns about product reliability.
Sales Experience
Several customers appreciated the low-pressure sales approach and the ability to browse without feeling rushed, contributing to a positive shopping experience.
Management Response
Feedback indicated a lack of accountability from management regarding customer complaints and issues, with some customers feeling their concerns were not adequately addressed.
- PLPatricia LoweryOct 28, 20255.0Great service & found just what I wanted. Enjoyed working with Julie in getting our furniture
- CPChristine PestiOct 26, 20255.0Angie was so great I highly recommend her. Great experience!
- TWTammy WintersOct 22, 20255.0Everything went even better than I hoped for, from shopping, checking out to delivery. I’m extremely happy.
- JFJustin FeldmannOct 19, 20255.0The service here both in store and with the service tech was amazing! Julie was very friendly and not pushy at all when it came to selecting my sectional. When I brought it home and discovered some broken wires and connectors for the reclining motors, it was very easy to set up a service call. The service tech Jermaine was just as friendly, knowledgeable and patient as he replaced the motors. Sectional works just as it should now!
- LSLeo SpenoOct 13, 20251.0I’ve been having issues with an order from Ashley for nearly 2 months and no one will help. I’ll have to give a 1 star review each day until someone from Ashley reaches out to help with my issue
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Saint Peters?
Value City Furniture is open Monday through Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup?
Yes, Value City Furniture offers in-store pickup services but does not offer delivery.
When can I pick up my order at Value City Furniture?
In-store pickup is available on Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. Pickup is closed Monday through Thursday and Sunday.
What types of furniture and brands are available at Value City Furniture?
Value City Furniture offers a wide range of furniture including sofas, sectionals, bedroom furniture, dining tables, mattresses, and patio furniture. Brands include Make It You and ComforTECH.
What payment methods are accepted at Value City Furniture?
Value City Furniture accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing, Mastercard, Travelers Check, and Visa.
Does Value City Furniture provide assembly and repair services?
Yes, they offer service assembly and repair for their furniture products.
Are there any nearby dining options around Value City Furniture?
Yes, nearby restaurants include Honest Restaurant, Lucky Sushi House, Copper Chimney, and Spice Mantra, offering a variety of cuisines such as Indian, sushi, and Chinese. These make great places to dine before or after your furniture shopping.
What nearby stores can I visit along with Value City Furniture?
Nearby stores include Habitat for Humanity of St. Charles County thrift store, Time Machine Antique Mall, India Bazaar grocery store, Plato's Closet thrift and clothing store, and Once Upon A Child children's clothing store, making for diverse shopping opportunities.
Which nearby health and wellness facilities are close to Value City Furniture?
Nearby health-related locations include Planned Parenthood - St. Peters Health Center and the American Red Cross Blood Donation Center. Additionally, gyms such as Olympia Gymnastics - Mid Rivers, Boot Camp Challenge, and St Louis Fitness Boot Camp-St Peters are close by for fitness needs.
How can customers contact Value City Furniture?
Customers can reach Value City Furniture at their main phone number +1 636-397-9002 or email store087managers@americansignature.com for inquiries.