Business Details
About
Hot Tub Store
Local retailer for swimming pool chemicals, cleaners, maintenance equipment & new hot tubs.
Location
Hours
Reviews
4.7
268 reviews
5 stars
241
4 stars
10
3 stars3
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Product Knowledge
Customers frequently noted the staff's expertise in pool and spa products, providing detailed advice and recommendations tailored to individual needs.
Service Efficiency
Many reviews mentioned quick and efficient service, particularly in water testing and repairs, with several customers expressing satisfaction with the promptness of service.
Inventory Availability
Customers appreciated the wide selection of pool and spa supplies available, often noting that the store had what they needed in stock.
Mixed Experiences
While many reviews were positive, a few customers reported negative experiences, particularly regarding rude staff interactions and issues with service follow-ups.
- KKKellyNov 12, 20255.0The service is amazing. Someone is always available to help with questions that I have.
- DDDennis DeMelloNov 8, 20255.0They went far beyond, what was asked of them . Everything worked out GREAT !
- SSSandyOct 17, 20251.0Sales person told me I am wrong and that chlorine isn't harmful to health. Super rude. If you like to be respected go elsewhere.
- CWC WOct 6, 20251.0Went in to get a skimmer plug, no one around so I looked for it myself. Couldn’t find it, but also there was no one for me to ask if they even carried the size I need. Heard what sounded like a vacuum and found an employee doing something with a hot tub. He looked at me, didn’t speak, didn’t turn off the appliance to ask if I needed help (it was too loud to speak over), nothing. I walked around a little more, before I decided to leave. Even if they did have what I wanted I will take my business somewhere else.
- DZDan ZorrillaSep 16, 20255.0Came in for some water testing and as always received quick and expert service by Jack
Frequently Asked Questions About Baker Pool & Spa Store
What products does Baker Pool & Spa Store offer?
Baker Pool & Spa Store offers swimming pool chemicals, cleaners, maintenance equipment, and new hot tubs.
Where is Baker Pool & Spa Store located?
It is located at 6 THF Blvd, Chesterfield, MO 63005, USA.
What are the store hours for Baker Pool & Spa Store?
The store is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 4:00 PM.
How can I contact Baker Pool & Spa Store by phone or email?
You can call them at +1 636-532-3133 or email info@bakerpool.com.
Does Baker Pool & Spa Store have an online presence?
Yes, they have a website at https://bakerpool.com/ and a Facebook page at https://www.facebook.com/293971555853.
What types of hot tubs are available at Baker Pool & Spa Store?
They offer various hot tubs including swim spas, outdoor hot tubs, and hot tubs for sale.
Which nearby stores could I visit along with Baker Pool & Spa Store?
You can also visit Maurices, a women's clothing store, and Old Navy for clothing needs, both located nearby.
Are there any health and wellness centers near Baker Pool & Spa Store?
Yes, nearby options include Palmier TMS - Chesterfield, ANY LAB TEST NOW Chesterfield, iMove PT, and Aurora Medical Spa.
Where can I find pet services close to Baker Pool & Spa Store?
Nearby pet service providers include Dr. Frick's Pet Rehab & Pain Clinic, Petropolis: Empowered Pet Care, Veterinary Care Center, and Village Animal Clinic.
What leisure and activity venues are near Baker Pool & Spa Store?
Nearby venues include Golf Galaxy for sporting goods, HOTWORX Chesterfield for yoga, and St. Louis Wine Market & Tasting Room for wine enthusiasts.