Business Details
About
Appliance Repair ServiceKitchen AppliancesDishwashersAppliance Store
Andy’s Appliance Repair in Frontenac, MO, offers expert oven repair, dishwasher repair, washing machine repair, freezer repair, and refrigerator repair. As a nationally recognized, certified service center, we deliver reliable appliance repair services with professionalism and care. We also provide quality appliance parts and fireplace service and repair to keep your home running smoothly. Trust Andy’s Appliance Repair for fast, efficient solutions backed by industry certification. Contact us today to schedule your repair and restore your appliances to peak performance!
Details
- Onsite servicesAvailable
Location
Andy's Appliance Repair
732 Crown Industrial Court, Chesterfield, MO
63005, United States
Hours
Reviews
4.7
697 reviews
5 stars
597
4 stars
50
3 stars9
2 stars9
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some praised responsiveness and professionalism, while others reported poor communication and unhelpfulness.
Technician Performance
Technicians, especially Trevor, received high marks for professionalism, knowledge, and thoroughness, with many customers expressing satisfaction with their service.
Repair Effectiveness
While many repairs were successful and efficient, there were several instances of misdiagnosis and unresolved issues, leading to customer frustration.
Scheduling Issues
Customers experienced difficulties with scheduling, including long wait times and miscommunication regarding appointments.
- MWMichelle WinchcombeDec 12, 20251.0My 4 month old refrigerator stopped working on Friday 11/28. I called the company that installed my refrigerator and was told to contact the manufacture because it was still under warranty. The manufacture set up an appointment with Andy's for Thursday the 4th (almost a week after fridge went out). The tech came out and looked it over and determine that electrical panel was out. He said they would have to order a part and that unfortunately he could not find the correct part in data base. I called them back on Monday and they referred me back to manufactures who than referred me back to Andy's. Today -week three of no refrigerator, I called Andy's and they told me that "unfortunately they still cant find the part for my refrigerator and that they wont deem it unrepairable, that unfortunately you will just have to do a deep clean and keep waiting for us to find the part", which they couldn't give any kind of ETA for. They didn't offer any kind of acknowledgment that this was inconvenient, just brushed me off doing the very minimum effort to remedy the problem. I feel this is extremely terrible customer service. I will definitely never use this company again. I have already contacted the manufacture who offered me $100 for my inconveniences and apologized. They already have an in-house repair person coming to look at refrigerator and will expedite any further repairs/replacement.
- CTCaroline TammDec 1, 20255.0Scott fixed my refrigerator and was amazing! Great communication and great service! Totally trust him and would recommend Andy’s to all of my friends!!!
- JHJordan HenryNov 19, 20255.0Scott came promptly and gave great communication ahead of the appointment. He was able to diagnose our issue and gave great advice for future issues and prevention. Thankful to have such great service!
- LWLu Ray WaldemerOct 20, 20255.0Scott was great. He diagnosed my issue quickly, showed me what was wrong, and offered great solutions. I would highly recommend Andy's.
- AMandrew mcalpinOct 17, 20255.0I live out in Washington. They came out and fixed up my washing machine. Ordered the parts and came back 2 days later. Well done. Very professional My man Daniel was very professional and also super quick.
Frequently Asked Questions About Andy's Appliance Repair
Does Andy's Appliance Repair do all appliance brands?
Yep! Andy's handles all appliance brands, anything from Whirlpool to Samsung to Zub-Zero.
What types of appliances does Andy's Appliance Repair service?
Andy’s Appliance Repair services all brands of appliances, including Whirlpool, Samsung, and Sub-Zero.
Where is Andy's Appliance Repair located?
Andy’s Appliance Repair is located at 732 Crown Industrial Court, Unit K, Chesterfield, MO 63005.
What are the business hours of Andy's Appliance Repair?
Andy’s Appliance Repair is open 24 hours every day of the week.
What payment options are accepted at Andy's Appliance Repair?
Payments can be made by cash, check, Discover, Mastercard, and Visa.
How can I schedule a repair appointment with Andy's Appliance Repair?
You can schedule a repair appointment online at https://www.andysappliancestl.net/online-scheduling.
What services does Andy's Appliance Repair offer?
They offer appliance repair and high-end appliance repair services, including oven, dishwasher, washing machine, freezer, and refrigerator repairs.
In which areas does Andy's Appliance Repair provide service?
They serve St. Charles County and St. Louis County areas.
How does Andy's Appliance Repair protect my home during a service visit?
They use safety equipment, floor coverings, and mats to protect your property and prevent any damage while servicing your appliances.
What nearby businesses can I visit before or after my appointment at Andy's Appliance Repair?
Nearby businesses include Mastercraft Exteriors for roofing and home improvement, The Sewer Pros for plumbing and HVAC services, and Premier Pools & Spas for pool cleaning and home improvement.
Are there any nearby service providers that complement Andy's Appliance Repair?
Yes, nearby contractors like AMP Restoration & Roofing and KW Fence Company offer home restoration and fencing services that might benefit homeowners visiting Andy's Appliance Repair.
What local businesses near Andy's Appliance Repair might be useful for homeowners?
Homeowners may find Mastercraft Exteriors for roofing needs, 360 Lawn Solutions for landscaping, and Window Genie of Chesterfield for windows installation and home cleaning close by.