Business Details
About
Home Improvement StoreHardware StoreConstruction Equipment SupplierLumber StoreCarpet StoreFlooring StoreGrill StoreKitchen AppliancesOutdoor Furniture StoreLawn Equipment Store
Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes.com or at your Bridgeton,United States Lowe’s store today to discover how easy it is to start improving your home and yard today.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
498 reviews
5 stars
262
4 stars
104
3 stars
44
2 stars
22
1 star
66
What are people saying?
AI-generated from recent customer reviews
Product Quality
Numerous customers reported receiving defective appliances, including dryers and refrigerators, leading to frustration and dissatisfaction.
Customer Service
Many reviews highlighted poor customer service, including long wait times, unhelpful staff, and difficulty reaching support.
Pricing
While some customers appreciated the low prices, others noted that the discounts were not as significant as advertised, with some items priced higher than new alternatives.
Staffing Issues
Customers frequently mentioned a lack of staff on the floor, resulting in long wait times for assistance and checkout.
Delivery Experience
Delivery issues were common, with reports of damaged items upon arrival and inadequate installation services.
- MSMaria SeguraNov 15, 20251.0I am extremely disappointed with the customer service at this Lowe’s Outlet location. An employee named Gul treated us with a level of rudeness and disrespect that is completely unacceptable. When we asked for basic information, he responded with a condescending attitude and made no effort to help. His behavior was unprofessional and made us feel unwelcome. Lowe’s should not tolerate employees who speak to customers this way. This experience has seriously affected my trust in this store.
- JWjessie waughNov 14, 20251.0Complete waste of time making a trip over to this store. Called in before hand to ask about their delivery rules they said 75 miles. I live 42 miles away. Drove in tried to purchase something was told it can’t be delivered to our address. The employee could only say that their system has been doing this lately.
- ASAlyssa SpaNov 5, 20252.0Initially, it was a great experience. We got a fridge and stove on a Saturday with delivery on a Wednesday. Fridge arrived and would not cool down. We gave it 48 hours as recommended by the manual and still no cooling. When we called, we were told that we only had 48 hours from purchase to call with anything wrong with it. We didn't even have the fridge until after 4 days. We are now over a week without a fridge and on our third visit from a technician.
- JPJen POct 29, 20255.0A wide selection of appliances as well as other home improvement items. One downside not enough employees..
- MImary iffrigOct 28, 20251.0Never shop at Lowes. Lowe's lies through their workers don't trust anything they tell you. When they tell you you have 48 hours to return an appliance. Then they will not take it back. Customer service is a joke and no help. Manager is extremely rude. I would like to update my review. I have filed a complaint with the State Attorney General and they are helping with this issue. After I have filed the complaint the Executive Customer Service representative has called me, I was promised that this will be resolved, but a week later I am still waiting for some action. The response from Lowes via this review says to call their customer service and they are sorry for my problems with this and they want to help. I am sure that is just to make it seem like they can help. I have had 6 calls to customer service and still I wait. Customer service told me that they continue to call the store but don't get a response. It amazes me that Lowes has let this Manager damage their reputation for a $750 sale. I will continue to spread the news of how Lowes cares about their $ but not their customers. If they don't take care of their customers there will be no $. My dollars will be spent in other stores.
Frequently Asked Questions About Lowe’s Outlet Store
How do I find a product online?
Search using a keyword, Lowe’s item number, brand or manufacturer’s model number. You can also browse by department to shop Lowe’s large selection of items.
How do I check my order status?
Check your order status online by entering the order number or logging in to your MyLowe’s account. You’ll receive email updates if your order status changes.
How do I know if my order is ready to be picked up?
You’ll receive an email with pickup instructions and the location of the store you selected when your order is ready. You can pick up your order during store operating hours at the designated pickup area. Just provide the order confirmation email or order number with your photo ID (state driver’s license, military ID or state ID). For your protection, only the cardholder or an authorized user of the credit card may pick up the order.
How do I return or exchange an item?
Most (but not all) items can be returned within 90 days. If you bought something from Lowes.com, you can start a return online in your Order History before shipping it back to us. For in-store returns, you’ll be asked to provide proof of purchase at the customer service desk. The return barcode for the order works, too, and can be found on your Order Details page.
How do I cancel an item from my order?
You can cancel items from orders that haven’t yet shipped or haven't been picked up in store by signing into your MyLowe’s account and selecting Orders & Purchases. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Find your order and select Details. In the Delivery section of the item you wish to remove, select Cancel. Select a reason for cancellation and then select Yes, Cancel. You’ll receive an email with the updated order information shortly after.
How do I locate information on recalls and product safety news?
Recalls and safety news for products sold through Lowe’s are posted on the Lowe’s Recalls and Product Safety News page.
How do I place an order with a tax-exempt account?
Visit the customer service desk in store to apply for a tax-exempt account.
It appears that I’ve been charged multiple times for an order. How can I resolve this?
These charges are likely authorization holds that are placed throughout the life cycle of your order to ensure the funds are reserved for your purchase. When you place an order, your payment method is authorized for the full amount of the purchase. As items from your order ship, your payment is charged and the authorization is no longer held by Lowe’s. Orders shipped in multiple shipments will be charged separately at time of shipment; therefore, you may see multiple charges, but they'll never exceed the full amount of your order. For orders with longer lead times, your method of payment will be reauthorized to ensure funds remain available until your item is shipped. If you observe multiple pending authorizations, please contact your financial institution as each bank’s policies differ on how long authorizations are held.
What types of products can I find at Lowe's Outlet Store in Bridgeton, MO?
You can find a wide range of home improvement products including paint, patio furniture, tools, flooring, appliances, plumbing, decking, grills, lumber, outdoor and gardening equipment, bathroom storage, and more.
What are the store hours for Lowe's Outlet Store in Bridgeton, MO?
The store is open daily from 10:00 AM to 8:00 PM.
Does Lowe's Outlet Store offer in-store pickup and delivery services?
Yes, Lowe's offers in-store pickup and delivery services.
How can I check the status of my order at Lowe's Outlet Store?
Check your order status online by entering your order number or logging into your MyLowe's account; email updates will be sent if your order status changes.
What payment options are accepted at Lowe's Outlet Store?
Lowe's accepts American Express, Cash, Check, Diners Club, Discover, Mastercard, and Visa.
Are there any special services such as installation or design consultations available at Lowe's Outlet Store?
Yes, services include installation of blinds, cabinets, flooring, decking, kitchen appliances, and more, plus in-store consultation and design services, educational workshops, and free project designs.
What nearby places can I visit when I shop at Lowe's Outlet Store?
Nearby places include El Morelia Supermercado (a Mexican restaurant and grocery store), Banfield Pet Hospital for pet care, and Hilltop Plaza shopping center for additional shopping options.
Is there public transportation or landmarks near Lowe's Outlet Store to help me find the location?
While specific transit stations are not listed, landmarks such as Hilltop Plaza shopping center and nearby stores like PetSmart and Kmart can help you locate Lowe's Outlet Store in Bridgeton, MO.
Can I grab a meal or snack nearby before or after visiting Lowe's Outlet Store?
Yes, you can visit nearby restaurants such as Arby's for fast food sandwiches, White Castle for burgers, or El Morelia Supermercado for Mexican cuisine and groceries.
Does Lowe's Outlet Store provide language support for non-English speakers?
Yes, Lowe's offers services in English, Spanish, and in-store translation for other languages.