Value City Furniture

4.7
1748 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Value City Furniture
8300 N Wayne Rd, Westland, MI
48185, United States

Hours

Reviews

4.7
1,748 reviews
5 stars
1,563
4 stars
53
3 stars
20
2 stars
24
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Zack and other sales associates received high praise for their helpfulness, knowledge, and patience during the shopping experience.

Delivery Issues

Several customers reported significant delays and issues with furniture delivery, leading to frustration and dissatisfaction.

Sales Experience

Many customers appreciated the non-pushy sales approach, allowing them to shop comfortably while receiving assistance when needed.

Product Quality

Customers expressed satisfaction with the variety and quality of furniture available, although some noted concerns about specific items.

Staff Professionalism

Overall, the staff was described as courteous and professional, contributing positively to the shopping experience.
  • JS
    Jeni Stewart
    3 days ago
    5.0
    Zach was incredibly helpful and we can’t wait to receive our new couch and table! If anyone is looking - go in and ask for Zach he knows his stuff and will take fantastic care of you!! Highly recommend!
  • EP
    Emily Plas
    5 days ago
    5.0
    I’m so glad I worked with Zack Lueck at Value City Furniture. He made furniture shopping surprisingly enjoyable. Zack was upbeat, attentive, and really knew his stuff. He helped me narrow down options quickly and made sure I felt confident in my choice. What I appreciated most was how genuine he was. No pressure, no rushing, just great customer service. I left with a couch I absolutely love and a really positive experience. If you’re heading to Value City, Zack is the person to see!
  • PD
    Patrick Distelrath
    5 days ago
    5.0
    I had an amazing experience at Value City Furniture thanks to Zack Lueck. He was incredibly helpful, patient, and genuinely kind throughout the whole process. He listened to exactly what we needed, without ever feeling pushy, and helped us buy the perfect couch for our home. Zack made the whole experience easy and enjoyable, and you can tell he really cares about his customers. If you’re shopping for furniture, definitely ask for Zack — he’ll take great care of you! Highly recommend!
  • JP
    Justin Petoskey
    Nov 16, 2025
    5.0
    We had an amazing sales rep, James. When my wife and I went into the store we were looking for a bed. We had gone to other stores in the area but they kept shoving us towards options that we were not wanting. James listened to what we were after and was quick to help us get it. He let us try out the beds and make sure the one we selected was the perfect fit for us. When it is time to get more furniture we will be going back. Thank you James for all the help.
  • JS
    Joan Simmonds
    Nov 13, 2025
    5.0
    Sales representative was very knowledgeable, friendly and professional. I was able to take my time looking and choosing. James was able to answer all my questions and concerns to my understanding. Would definitely consult w/him again for future furniture.

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture in Westland, MI?

Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup and delivery services?

Yes, Value City Furniture provides both in-store pickup and delivery services.