Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
1,004 reviews
5 stars
897
4 stars
43
3 stars
17
2 stars10
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of sales associates, particularly highlighting individuals like Hanna, Michele, and Nancy.
Delivery Issues
Several reviews mentioned significant delays and issues with delivery, including damaged items and poor communication regarding order status.
Product Quality
Customers expressed satisfaction with the quality of the furniture purchased, although there were some complaints about specific items and warranty issues.
Store Experience
The store environment was generally described as pleasant, with a good selection of furniture and a pressure-free shopping experience.
Mixed Experiences
While many customers had positive experiences, some reported poor treatment from staff and management, leading to dissatisfaction.
- WBWabanung Bussey1 day ago5.0Michelle is terrific, great customer service and helped me find the best couch. This place has way more than you expect, quality too.
- SFSandra Fox4 days ago5.0Great job and customer friendly...thanks so much guys !!
- PSpaula spaldingNov 14, 20255.0Amazing service in the store. And the delivery was hands down the best!!
- ESEmily SwiftNov 5, 20255.0Hanna was the best! she went above and beyond helping me fit the chair I really wanted into my car. she somehow managed to tetris it in perfectly! She didn’t have to help load it, but she did anyway, give this girl a raise!!
- BGB GOct 25, 20252.0Very nice furniture. Bought furniture in store and hauled it away myself. Had a good experience until the end. I had to give my address even though they weren't delivering. Had to show my i.d. just to get the furniture brought out to my truck. Then they had to take a picture of my license plate. For what? I just wanted to buy some furniture, not give all my information out. A little too invasive.
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Traverse City?
Value City Furniture is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 11:00 AM to 7:00 PM.
Is Value City Furniture open on Mondays for order pickup?
No, Value City Furniture is closed on Mondays for order pickup.
Does Value City Furniture offer delivery and in-store pickup services?
Yes, Value City Furniture offers both in-store pickup and delivery services.
Which furniture brands can I find at Value City Furniture in Traverse City?
You can find brands such as Make It You and ComforTECH at Value City Furniture.
What types of furniture products are available at Value City Furniture?
Value City Furniture offers a variety of products including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
What payment methods does Value City Furniture accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Traveler's Check, and Visa.
Where is Value City Furniture located in Traverse City?
The store is located at 1775 Oak Hollow Dr, Traverse City, MI 49686, USA.
Are there any nearby furniture stores to Value City Furniture?
Yes, nearby furniture stores include Art Van Furniture, Art Van PureSleep, PureSleep Traverse City Inside Art Van, and Crisp & Clean Linen Rental.
What nearby places can help customers after visiting Value City Furniture?
Customers can visit Infusion Kitchen & Bath Showrooms for home goods or cool down at local services like Piche Family Chiropractic for wellness after shopping.
How can nearby youth organizations benefit families shopping at Value City Furniture?
Families visiting Value City Furniture might also engage with community services like the Girl Scouts of Michigan Shore to Shore, which is close by.