Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.8
4,829 reviews
5 stars
4,418
4 stars
149
3 stars70
2 stars39
1 star
153
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and patient, with specific mentions of Lenny, Ve, and Shahana providing exceptional service.
Product Quality
While many customers were satisfied with their furniture purchases, there were complaints about damaged items and issues with delivery, indicating inconsistency in product quality.
Shopping Experience
Overall, customers reported a positive shopping experience, highlighting the welcoming atmosphere and helpful sales associates who listened to their needs.
Delivery Issues
Several reviews mentioned problems with delivery, including delays and incomplete orders, which negatively impacted customer satisfaction.
Recommendations
Despite some negative experiences, many customers expressed a willingness to recommend the store, particularly due to the helpfulness of specific sales associates.
- AAAndrew AguilarNov 16, 20255.0Lenny at Value City Furniture on Van Dyke was a great help, and has a keen eye for design! Swift service, great cushion on furnitures, and a beautiful store. Got an awesome designer recliner, swivel chair, and bed sofa for a price that'll usually run one item at other places! Even got to customize some items for my tastes with fabric samples to bring home for future home designing! Will come again. 5/5 stars. :)
- BHBrooke HigbeeNov 15, 20255.0It was a pleasure working with Lenny! He was very thorough when answering our questions and helping us make decisions. We will absolutely be back!
- DMDennis McDermottNov 15, 20255.0Lenny was great to work with. He was very responsive and made finding a couch extremely easy. I recommend working with him.
- CMconnie MathisonNov 12, 20255.0I'm the kind of person who can't stand to be attacked by sales people after 3 steps in the door. The first 2 approaches we met with simple "no thank you", the 3rd was told to please let me look alone and if I need you, I'll call you over ". My husband and I took our time, sat in about 15 couches and finally found exactly what we were looking for. They do have the best warranty for pet damage! I would recommend this location. Our saleswoman was Livia and she was wonderful.
- AGAlan GoodwinNov 6, 20255.0Lenny was a great help. Got me set up with the set I wanted and a steal of a warranty plan for it. He's a good guy. We got his card in case we needed anything else in the future.
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Sterling Heights?
Value City Furniture in Sterling Heights is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer pickup or delivery services?
No, Value City Furniture does not offer pickup or delivery services.
What types of products can I find at Value City Furniture?
You can find furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture at Value City Furniture.
Which furniture brands are available at Value City Furniture?
Value City Furniture features brands such as Make It You and ComforTECH.
Are there financing options or special offers available at Value City Furniture?
Yes, you can take advantage of financing specials, storewide offers, Doorbusters, and more ways to save at Value City Furniture.
What payment methods does Value City Furniture accept?
Value City Furniture accepts American Express, Android Pay, Cash, Check, Discover, Financing, MasterCard, Travelers Check, and Visa.
How can I contact Value City Furniture in Sterling Heights?
You can contact Value City Furniture at +1 586-558-7880 or email store049managers@americansignature.com.
Is there a nearby place where I can buy beauty supplies near Value City Furniture?
Yes, Sally Beauty, which supplies cosmetics and hair products, is located near Value City Furniture and could be a convenient stop for beauty supplies.
What entertainment options are close to Value City Furniture?
Nearby entertainment includes Van Dyke Ave Sterling Heights - GameStop and GameStop stores, offering video games, books, music, and arcade activities.
Are there dining options close to Value City Furniture?
Yes, nearby dining options include Hibachi Buffet, a Chinese buffet restaurant, Subway sandwich shop, and Alie's Lebanese Grill offering Middle Eastern cuisine.