Value City Furniture

4.8
1004 reviews
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Business Details

2780 Tittabawassee Road, Saginaw, MI
48604, United States
(989) 900-0565
https://www.valuecityfurniture.com
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About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
2780 Tittabawassee Road, Saginaw, MI
48604, United States

Hours

Reviews

4.8
1,004 reviews
5 stars
938
4 stars
21
3 stars
11
2 stars
9
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members, particularly Tyler and Janis, who provided exceptional service.

Delivery Issues

Several reviews highlighted significant delays in delivery and poor communication regarding order status, leading to frustration among customers.

Store Cleanliness

Customers consistently noted the cleanliness of the store and the well-maintained public restrooms, which contributed to a positive shopping experience.

Product Quality

While some customers appreciated the variety and quality of furniture, others reported issues with product durability and delivery of items that were not in stock.

Pricing Concerns

Feedback indicated that while some found the prices reasonable, others felt the store was overpriced, especially given the delivery and service issues.
  • EL
    Erin Lambert
    Nov 16, 2025
    5.0
    John was amazing! Very easy to deal with. Becky was great to work with too
  • TT
    Tye Tye
    Nov 14, 2025
    1.0
    Beware. Some of the managers and employees operate in bad faith and integrity is key. I just went to location another city and did not have those problems.
  • JV
    Jorie Van Valkenburgh
    Nov 9, 2025
    5.0
    This marks our second purchase experience with your establishment. We had the pleasure of working with John McInnis on this occasion, and it was a truly positive interaction. He afforded us ample time to browse, maintained a professional and courteous demeanor, and provided invaluable assistance.
  • SM
    Sheri McCauley
    Nov 2, 2025
    5.0
    Great inventory and helpful customer service.
  • AM
    Austin Mckee
    Oct 23, 2025
    1.0
    Big fat waste of time. Ordered a couch a month and a half ago (beginning of September) Said it would be delivered in September. That turned into October then the day before delivery it turned into November. If they don’t have it in stock don’t hold your breath on the delivery date they say. The sales team does not care once they have your money. And I had to call and find out the last time it had been delayed it would have just never shown up.
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Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture in Saginaw, MI?

Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 11:00 AM to 7:00 PM.

What are the pickup hours for in-store orders at Value City Furniture?

In-store pickup is available Wednesday 11:00 AM to 5:00 PM, Thursday and Friday 11:00 AM to 7:00 PM, Saturday 10:00 AM to 5:00 PM, and the store is closed Monday, Tuesday, and Sunday for pickups.