Business Details
About
Lawn Sprinkler System Contractor
Black Rock Sprinklers provides lawn sprinkler installations and repairs, irrigation services, landscape lighting, and landscaping services throughout the Metro Detroit, MI area.
Location
Hours
Reviews
4.7
254 reviews
5 stars
223
4 stars
17
3 stars0
2 stars3
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers frequently praised the company's responsiveness, professionalism, and willingness to address concerns.
Quality of Work
Many reviews highlighted the quality and thoroughness of the installation and repair services provided.
Timeliness
The business is often noted for being prompt and on time for appointments, which customers greatly appreciated.
Pricing
Several customers mentioned that the pricing was reasonable and competitive compared to other companies.
Communication
While many reviews praised communication, there were some complaints about poor communication and missed appointments.
- ADAndy DaleNov 10, 20255.0We had a little trouble with communication at first, but in the end everything worked out.
- JRJeff RizikNov 3, 20251.0I reached out to Black Diamond to get my sprinklers winterized and they agreed via email to some time after 3:30 PM on Wednesday October 29th. When I called them on the 29th, they claimed that one of their workers had quit and they wouldn't be able to make it that day, so they were going to reschedule my service for Sunday November 2nd. No more than 10 minutes later, they emailed me saying that my original service was scheduled for October 31 and said I was wrong. When I sent them the email chain showing that they had made a mistake, they apologized and promised to come on November 2nd as agreed. Yet someone showed up at my house on October 31st despite my conversation that this date was incorrect, and no one showed up on the agreed upon date of the 2nd. There is clearly no internal communication amongst the staff here, and they 3 different times mis-scheduled my appointment. I would strongly recommend against using them for any services.
- RZRichard ZanottiNov 1, 20255.0This irrigation company has given us great service. As a community of 25 homes, Black Rock Sprinklers were very amenable to owner schedules and very reasonably priced. We have used them for two years and have been very satisfied.
- BSBernetta SullivanOct 28, 20255.0Black Rock Sprinklers is awesome!!! I just love my sprinkler system it the bust investment I've ever made. This company was fast friendly and very professional. If your having any problems with your system. Black Rock Sprinklers stand by there promises to come out and solve it. I'm looking forward to next summer so I can use my system it's the 😃👍 greatest.
- EPEd PokriefkaOct 18, 20255.0My sprinkler zone 1 quit running. Owner Steve Black came out in late September. to check. He was able to locate one buried valve box in my yard. Unfortunately the zone 1 was located in a single valve box seperate from the others. It was also buried somewhere in the lawn. He figured out where it should be located and drew a paint path along the lawn for me. I was able to locate that box after many hours of digging along the painted path. I exchanged the broken valve with a part from Lowes. The zone one is now running and all three valve boxes are exposed. It was late in the season and all other local companies were to busy doing fall shut downs to consider a broken zone repair until next spring. I appreciate the efforts of Black Rock sprinklers and highly recommend this company!
Frequently Asked Questions About Black Rock Sprinklers
What services does Black Rock Sprinklers offer?
Black Rock Sprinklers provides lawn sprinkler installations and repairs, irrigation services, landscape lighting, landscaping services, sprinkler winterization, spring startups, drainage, irrigation system installation, landscape installation, and sod services.
Where is Black Rock Sprinklers located?
Black Rock Sprinklers is located at 32336 Norfolk St, Livonia, MI 48152, USA.
What are the business hours of Black Rock Sprinklers?
They are open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Which brands does Black Rock Sprinklers work with?
They work with Rain Bird and Hunter Industries brands.
How can I contact Black Rock Sprinklers?
You can contact them via phone at +1 734-456-6426 or +1 734-744-8108, or email at blackdiamondsprinklers@gmail.com and blackdiamondsprinklersfield@gmail.com.
What payment options does Black Rock Sprinklers accept?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, financing, MasterCard, and Visa.
In which areas does Black Rock Sprinklers provide services?
They serve the Metro Detroit area including cities such as Detroit, Livonia, Farmington, Northville, Novi, South Lyon, Ann Arbor, Canton, Milan, Milford, and Plymouth in Michigan.
How can nearby businesses like Austin's Home Improvements help customers visiting Black Rock Sprinklers?
Austin's Home Improvements, located near Black Rock Sprinklers, offers contractor and home improvement services, which can complement landscaping and sprinkler needs for customers looking for comprehensive home enhancement solutions.
Are there any nearby shopping centers customers can visit before or after their appointment?
Yes, the 12 Oaks Mall in Novi, MI is nearby, offering shopping opportunities that customers might enjoy before or after visiting Black Rock Sprinklers.
Can customers use nearby services like Metro Floor Restore and Polish in coordination with Black Rock Sprinklers?
Yes, Metro Floor Restore and Polish is located nearby and provides damage restoration and contractor services, which can be useful if customers require complementary home or property maintenance alongside lawn and irrigation services.