Bill & Rod's Appliance

4.7
767 reviews
Bill & Rod's Showroom Picture 1

About

Appliance StoreKitchen AppliancesDishwashers
Our service and part section are here to make your life easier. Whether you need an expert technician to fix that appliance causing you trouble, or just that one missing part, our team is here to help.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bill & Rod's Appliance
15870 Middlebelt Rd, Livonia, MI
48154, United States

Hours

Reviews

4.7
767 reviews
5 stars
665
4 stars
36
3 stars
20
2 stars
11
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, particularly highlighting salespeople like Larry and Judy for their helpfulness and professionalism.

Installation Quality

The installation teams received numerous compliments for their professionalism, efficiency, and care during the delivery and setup of appliances.

Repair Services

The repair technicians were frequently noted for their expertise, thoroughness, and ability to resolve issues effectively, contributing to high customer satisfaction.

Mixed Experiences

Some customers reported negative experiences related to communication and service delays, indicating inconsistency in customer service.
  • MM
    Melissa Monroe
    Dec 22, 2025
    5.0
    Sal and Drew delivered our new fridge today! They were both friendly and took great care in making sure it was done correctly. This is our second appliance from this store and we have been happy with the service provided.
  • CD
    Chris Danke
    Dec 15, 2025
    5.0
    Drew and Sal did an amazing job installing our new refrigerator! They kept us in the loop with all the important details before they started. It was a bit of a challenge getting the new one in, but once they were done, it was like they had never even been there.
  • JS
    John S
    Dec 15, 2025
    2.0
    Terrible experience today. I have been purchasing from Bill & Rods for a long time. Also highly recommend thier service department, I'm a loyal customer. But today we were advised to purchase elsewhere. Disappointed.
  • PW
    Paul Ward
    Dec 14, 2025
    5.0
    We recently had a refrigerator and dishwasher installed, and the delivery team, which consisted of three young men, did an exceptional job of installation along with appropriate operational instructions. We would highly recommend Bill and Rods to anyone who is looking for a new appliance.
  • BM
    Bill Marietti
    Dec 13, 2025
    5.0
    Sal and Austin were spectacular! They took their time and endured that everything was perfect,!! They explained the burn off process and explained the operations of the range!!

Frequently Asked Questions About Bill & Rod's Appliance

What types of appliances does Bill & Rod's Appliance offer?

Bill & Rod's Appliance offers a range of appliances including washers, dryers, refrigerators, ovens, cook tops, microwaves, hoods, ranges, dishwashers, grills, freezers, and appliance accessories.

Which appliance brands are available at Bill & Rod's Appliance?

They carry brands such as Bosch, Cafe, Frigidaire, Whirlpool, GE, GE Profile, Traeger, Kitchenaid, LG, Maytag, Monogram, Alfresco, Artisan, Asko, Beko, Broan, Crosley, Danby, Electrolux, Fisher and Paykel, Hestan, Miele, Sharp, Speed Queen, Sub-Zero, U-Line, Vent-a-hood, Wolf, Zephyr, and ZLINE.