Bill & Rod's Appliance

4.7
763 reviews
Bill & Rod's Showroom Picture 1

About

Appliance StoreKitchen AppliancesDishwashers
Our service and part section are here to make your life easier. Whether you need an expert technician to fix that appliance causing you trouble, or just that one missing part, our team is here to help.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Bill & Rod's Appliance
15870 Middlebelt Rd, Livonia, MI
48154, United States

Hours

Reviews

4.7
763 reviews
5 stars
662
4 stars
36
3 stars
20
2 stars
10
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, particularly highlighting salespeople like Larry and Judy for their helpfulness and professionalism.

Installation Quality

The installation teams received consistent positive feedback for their professionalism, efficiency, and care during the installation process.

Repair Services

Repair technicians were frequently commended for their expertise, thoroughness, and ability to resolve issues effectively.

Product Selection

Customers appreciated the variety of appliances available, noting that the store offers options for different budgets and needs.

Communication Issues

Some reviews indicated problems with communication and customer service responsiveness, particularly regarding scheduling and follow-ups.
  • MF
    Ms. Fox
    Nov 13, 2025
    5.0
    Pros: the store was well laid out. they have more than what I expected. They have commercial grade ranges, wine refrigerators and Elocolux washers & dryers. The service department was easy to located, professional and efficient.
  • GS
    Glenn S
    Nov 7, 2025
    5.0
    Great Sales people. They really care on helping you.
  • CL
    Chera Lundy
    Oct 27, 2025
    5.0
    Ammar & his partner were quick, knowledgeable and very polite. They fixed my leak and replaced the ice maker on my bottom drawer freezer. Only suggestion would be for them to bring towels or ways to clean up water and dust. Overall great job!
  • JW
    James Waring
    Oct 26, 2025
    5.0
    Quickly diagnosed the problem with our washer and had a replacement part in his truck to resolve the problem. He was competent and professional.
  • CG
    Charlotte G
    Oct 13, 2025
    5.0
    Thank you Bill and Rod’s for making an easy transition from old kitchen appliances to new! Judy, in sales, was quite knowledgeable and easy to work with. She kept in mind our budget and needs as she presented each appliance. She arranged the installation dates and followed up with us afterwards. The installers Austin and David are exceptional at their jobs. They were extremely careful with delivering the new units and removing the old ones. They were perfectionist with installation! Before leaving they explained the operation of each appliance and made sure each one was in great working order. Thanks again to Bill and Rod’s and your team of professionals!

Frequently Asked Questions About Bill & Rod's Appliance

What types of appliances does Bill & Rod's Appliance offer?

Bill & Rod's Appliance offers a range of appliances including washers, dryers, refrigerators, ovens, cook tops, microwaves, hoods, ranges, dishwashers, grills, freezers, and appliance accessories.

Which appliance brands are available at Bill & Rod's Appliance?

They carry brands such as Bosch, Cafe, Frigidaire, Whirlpool, GE, GE Profile, Traeger, Kitchenaid, LG, Maytag, Monogram, Alfresco, Artisan, Asko, Beko, Broan, Crosley, Danby, Electrolux, Fisher and Paykel, Hestan, Miele, Sharp, Speed Queen, Sub-Zero, U-Line, Vent-a-hood, Wolf, Zephyr, and ZLINE.