Business Details
About
Carpet Cleaning ServiceAir Duct Cleaning ServiceFloor & Tile CleaningUpholstery Cleaning Service
Since 2000, Stanley Steemer of Kalamazoo, MI, a family-owned and operated franchise, has been providing top-notch cleaning services to the Greater Kalamazoo area. With over two decades of experience, our team, led by a dedicated first-generation owner with active participation from the second generation, has built a solid reputation for excellence in professional cleaning in the Kalamazoo/Battle Creek Region. With a fleet of 12 trucks and a team of 21 skilled technicians, our Kalamazoo franchise is recognized for its professionalism and dedication to customer satisfaction. Our services not only cover standard cleaning needs but also include specialized offerings like air duct cleaning, water restoration and mold remediation.
Location
Hours
Reviews
4.8
1,041 reviews
5 stars
922
4 stars
67
3 stars15
2 stars11
1 star
26
What are people saying?
AI-generated from recent customer reviews
Professionalism
Customers consistently praised the technicians for their professionalism, friendliness, and courteous behavior.
Quality of Work
Many reviews highlighted the excellent results of the cleaning services, with carpets and furniture looking brand new after treatment.
Communication
Customers appreciated the clear communication from the team regarding the cleaning process and updates on arrival times.
Timeliness
The service was frequently noted for being prompt, with technicians arriving on time and completing jobs efficiently.
Pricing Concerns
Some customers expressed concerns about pricing, particularly regarding additional charges like credit card surcharges.
- EAElizabeth Anderson2 days ago5.0Cade and Chris from Kalamazoo office did a great job! They were professional, thorough and considerate of our home. They explained the process, showed us before and after photos and answered all of our questions. Great service. Thank you.
- JHJoshua HawkNov 14, 20255.0The two gentlemen, Jason and DayTavin, who came and took care of my sectional were great. They came in told me everything that they were going to do and how long it should take and got right to it. There wasn’t a mess of water to clean up afterwards and the sectional looks and smells almost like new.
- LSLaDora SmithNov 6, 20255.0The gentlemen that cleaned my carpets were just that! They were professional, efficient, kind & thoughtful! They represented your company very well!!! I am grateful for the job they completed for me. Thank you so very much!
- DKDiane KuckNov 4, 20255.0The team was on time, respectful and thorough. I had a sectional sofa cleaned and they did a good job. Some old stains were still there but they were completely transparent about what they could remove and what they couldn’t get out. Sofa looks great. Very happy with tesults.
- NDNick DimmickNov 4, 20251.0The carpets were cleaned well, but the sales tecniques and dishonest dealings mean I won't use Stanely Steamer again. I was quoted $284 for 4 rooms, a hallway, and a stairway. When the team arrived, the boss measured the living room and said it counts as 2 rooms. He didn't care that I had provided the dimensions over the phone for the original quote. He then tried to get me to sign a quote for $530, because he had added a couple of extra treatments to the order. I told him I don't want the extra treatments, but he only removed one of them and tried again. He fed me a bogus line about the deodorizer helping with allergens. In the end, I paid 13% more than I was originally quoted, but not the 86% increase he tried for. If I was not pressed for time to move, I would have sent them packing and gone with another company. Through it all, the guy showed no customer service inclination. It was like he has killed his soul by scamming customer after customer. Again, they did a great job with the carpets, but I'll never hire them again.
Frequently Asked Questions About Stanley Steemer
What types of cleaning services does Stanley Steemer in Kalamazoo offer?
Stanley Steemer in Kalamazoo offers carpet cleaning, upholstery cleaning, air duct cleaning, area rug cleaning, dryer vent cleaning, water damage restoration, hardwood floor cleaning, and tile & grout cleaning.
Where is Stanley Steemer located in Kalamazoo?
Stanley Steemer is located at 6598 Financial Parkway, Kalamazoo, MI 49009, USA.
What are the operating hours of Stanley Steemer Kalamazoo?
Stanley Steemer Kalamazoo operates 24 hours a day, 7 days a week.
How long has Stanley Steemer been serving the Kalamazoo community?
Stanley Steemer has been providing cleaning services in Kalamazoo since the year 2000, with over two decades of experience.
Is Stanley Steemer in Kalamazoo affiliated with any professional associations?
Yes, Stanley Steemer Kalamazoo is affiliated with the National Air Duct Cleaners Association.
What is the best way to contact Stanley Steemer in Kalamazoo?
You can contact Stanley Steemer Kalamazoo by phone at +1 269-341-9188 or visit their website at https://www.stanleysteemer.com/location-details/MI/Kalamazoo/1044.
Are there any dining options near Stanley Steemer Kalamazoo?
Yes, nearby dining options include Wendy's, Taco Bell, Jimmy John's, Dunkin', Culver's, and Arby's, which are convenient for grabbing a meal before or after your cleaning service appointment.
What nearby fitness and activity centers are close to Stanley Steemer Kalamazoo?
Momentum Dance Studio, Kids Sports USA, and Branch Gymnastics are nearby centers offering dance, martial arts, and gymnastics, ideal for family activities near your visit.
Are there any automotive service centers near Stanley Steemer Kalamazoo?
Yes, you can find Pure Lube Centers, RPM Oil & Lube Center, and Pennzoil nearby for automotive repairs and oil changes.
What nearby amenities can assist customers visiting Stanley Steemer Kalamazoo?
Nearby amenities include UPS for package services, The Exchange Network and LibertyX Bitcoin ATM for banking needs, and Hampton Inn & Suites Kalamazoo-Oshtemo for accommodations.