Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.8
2,672 reviews
5 stars
2,429
4 stars
83
3 stars28
2 stars22
1 star
110
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly mentioning sales associates like Taylor, Ronnie, and Robyn for their attentive service.
Delivery Issues
Several reviews highlighted significant problems with delivery, including delays, damaged items, and unprofessional behavior from delivery personnel.
Product Quality
Mixed feedback on product quality, with some customers expressing dissatisfaction with the durability and condition of furniture received.
Sales Experience
Customers appreciated the no-pressure sales approach and the variety of options available, although some reported issues with order accuracy.
Overall Satisfaction
While many customers had positive experiences, there were notable complaints about customer service and delivery that affected overall satisfaction.
- KDKat Dimich6 days ago1.00 stars. I don’t even have the furniture and it’s HORRENDOUS service. Ordered 2 modular sectionals. Manufacturer delay 4 weeks. Delivery date scheduled and confirmed. Did not arrive on said date, did not communicate any delay in arrival. Called VCF 4 times, there is no tracking on website or via American Signature site. Chat link was errored out. Emailed. Finally a call back. Stated- Delivery is coming in 10days. “Cannot expedite a reschedule because this is a ‘nation- wide’ issue. VCF is not responsible” Can you tell me WHO is responsible? “The manufacture and delivery company”. I stated I would like this contacts and was told they “cannot disclose that information.” Why wasn’t I communicated with on new delivery date? Someone is accountable.
- JLJarvis LoveNov 16, 20255.0Taylor was awesome, very helpful and attentive. Thank you Taylor
- JBJelisa BeeNov 16, 20255.0Taylor is the go to. Enjoyed our interaction very helpful and just a fun salesperson. Helped us find what we needed and more Thanks Taylor.
- RJRick JacksonNov 14, 20251.0Been living thru a bad experience here for 2.5 months, delivery issues with bed and still haven’t received everything we paid for. Good luck calling or emailing for help, no response. Ken wycoff is a crap sales person, won’t be back and may return or bed.
- JRJamie ReedNov 13, 20251.0We received our new furniture today and they got everything in just fine, but when it came to our chair they just jammed it into the door way and they ripped the fabric on the top. Then they proceed to set it up and when I addressed the damage they said they have to take it back then gave me attitude. Then they dropped multiple cushions and pillows on the ground in the leaves. After they left I called to talk to someone about when I would be receiving my chair and told them what happen. They had the audacity to tell me it was their policy to HOPE that the customer doesn't notice the damage. What kind of policy it that?
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup?
Yes, Value City Furniture offers in-store pickup for your convenience.
Is delivery service available at Value City Furniture?
Delivery is not offered at Value City Furniture; however, you can shop in-store or use their in-store pickup option.
Where is Value City Furniture located?
Value City Furniture is located at 4577 Miller Rd., Flint, MI 48507, United States.
What brands does Value City Furniture carry?
They carry brands such as Make It You and ComforTECH among others.
What types of furniture and products can I find at Value City Furniture?
You can find a variety of furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
What payment methods are accepted at Value City Furniture?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, Travelers Check, and Visa.
Is Value City Furniture wheelchair accessible?
Yes, the store has wheelchair-accessible entrances and parking for customers.
Are there any nearby dining options to Value City Furniture?
Yes, nearby dining options include Golden Moon, a Chinese and Asian restaurant, and Coffee Beanery, a cafe and coffee shop.
What retail stores are located near Value City Furniture?
Nearby retail stores include Art Van Furniture, Art Van PureSleep, and Finish Line located inside Macy's and at Genesee Valley Mall.
Are there any banks close to Value City Furniture?
Yes, Huntington Bank is located nearby for your banking needs.