Business Details
About
Carpet Cleaning ServiceFloor & Tile CleaningAir Duct Cleaning ServiceUpholstery Cleaning Service
Delivering quality cleaning solutions to homes and businesses throughout the West Michigan region since 2000, Stanley Steemer of Grand Rapids, MI, is delighted to be your premier choice in professional cleaning. As a family-owned and operated franchise for over 23 years, we're deeply rooted in the community, offering top-notch whole-home cleaning services across various neighborhoods such as Ada, Caledonia, and Wyoming, as well as the bustling Beer City and the charming Gaslight Village in East Grand Rapids. Boasting 19 state-of-the-art vans and trucks and a dedicated team of 59 expert technicians, our franchise is continually recognized for our dedication to professionalism and customer satisfaction throughout West Michigan.
Location
Hours
Reviews
4.8
1,906 reviews
5 stars
1,769
4 stars
61
3 stars22
2 stars20
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the professionalism, friendliness, and thoroughness of the technicians, highlighting their ability to remove tough stains and improve the appearance of carpets and upholstery.
Communication
Many reviews noted effective communication from technicians regarding the cleaning process and pricing, contributing to a positive customer experience.
Timeliness
Most customers appreciated that technicians arrived on time and completed jobs efficiently, often exceeding expectations in terms of speed and results.
Customer Satisfaction
Overall, customers expressed high levels of satisfaction with the cleaning results and the professionalism of the staff, with many indicating they would recommend the service to others.
Concerns
A few reviews raised issues regarding customer service follow-up and billing practices, indicating some dissatisfaction with the company's responsiveness.
- LPLindsay Payleitner5 days ago5.0Thank you to sales and cleaning team, very happy with the results
- SSSarah StehouwerDec 30, 20255.0Devante did a fantastic job of cleaning our carpets, steps and sectional. He was very thorough and polite, very happy with our experience!
- TRTanya RammDec 19, 20255.0Shawn & Brendon from the Byron Center, MI Stanley Steamer were knowledgeable, easy to chat with, and professional. They were able to complete the job efficiently and worked MAGIC on some serious stains on a *white* area rug that gets high traffic from two HS boys and a chocolate lab. I would 100% choose SS & these technicians the next time I need someone!
- IIImogeneDec 18, 20255.0Travis and Skyler were very friendly and polite.They provided excellent service and explained in detail any needed information. It was a pleasure to have them in our home.
- JYJayne YoderDec 16, 20255.0Technician was communicative and arrived as scheduled. I was not present but looks good in photos. Overall happy and pleasant experience.
Frequently Asked Questions About Stanley Steemer
What services does Stanley Steemer in Byron Center, MI offer?
Stanley Steemer offers carpet cleaning, upholstery cleaning, air duct cleaning, area rug cleaning, dryer vent cleaning, water damage restoration, hardwood floor cleaning, and tile & grout cleaning.
Where is Stanley Steemer located in Byron Center, MI?
Stanley Steemer is located at 8225 Pfieffer Farms Dr SW, #500, Byron Center, MI 49315, USA.
What are the operating hours of Stanley Steemer in Byron Center?
Stanley Steemer operates 24 hours a day, 7 days a week.
Since when has Stanley Steemer been serving the West Michigan region?
Stanley Steemer has been serving the West Michigan region since the year 2000.
Is Stanley Steemer a member of any professional associations?
Yes, Stanley Steemer is associated with the National Air Duct Cleaners Association.
How can I contact Stanley Steemer in Byron Center, MI?
You can reach Stanley Steemer by phone at +1 616-878-7575 or visit their website at https://www.stanleysteemer.com/location-details/MI/Grand-Rapids/2000039.
What nearby places can help me plan my visit to Stanley Steemer?
Nearby places such as Front and Center FBC cafe and Foxtail Coffee can be great spots to relax before or after your cleaning service appointment at Stanley Steemer.
Are there dining options near Stanley Steemer in Byron Center?
Yes, there are several dining options nearby including Somos Byron Center restaurant, 84th Street Pub & Grille, and Country Kitchen.
If I'm traveling to Stanley Steemer, are there any nearby hotels where I can stay?
Yes, nearby hotels include BEST WESTERN Byron Center, Baymont by Wyndham, and Baymont Inn & Suites Grand Rapids SW/Byron Center.
What communities does Stanley Steemer serve in the West Michigan region?
Stanley Steemer serves various neighborhoods including Ada, Caledonia, Wyoming, Beer City, and Gaslight Village in East Grand Rapids.