Stanley Steemer

4.8
1876 reviews
Stanley Steemer Logo

About

Carpet Cleaning ServiceFloor & Tile CleaningAir Duct Cleaning ServiceUpholstery Cleaning Service
Delivering quality cleaning solutions to homes and businesses throughout the West Michigan region since 2000, Stanley Steemer of Grand Rapids, MI, is delighted to be your premier choice in professional cleaning. As a family-owned and operated franchise for over 23 years, we're deeply rooted in the community, offering top-notch whole-home cleaning services across various neighborhoods such as Ada, Caledonia, and Wyoming, as well as the bustling Beer City and the charming Gaslight Village in East Grand Rapids. Boasting 19 state-of-the-art vans and trucks and a dedicated team of 59 expert technicians, our franchise is continually recognized for our dedication to professionalism and customer satisfaction throughout West Michigan.

Location

Stanley Steemer
8225 Pfieffer Farms Dr SW, Byron Center, MI
49315, United States

Hours

Reviews

4.8
1,876 reviews
5 stars
1,739
4 stars
61
3 stars
22
2 stars
20
1 star
34

What are people saying?

AI-generated from recent customer reviews

Professionalism

Technicians are consistently described as friendly, polite, and professional, providing excellent customer service.

Quality of Work

Customers are generally very satisfied with the cleaning results, noting that carpets and upholstery look great after service.

Efficiency

Many reviews highlight the quick and efficient service provided by the technicians, often completing jobs in a timely manner.

Communication

Customers appreciate the clear communication from technicians regarding the cleaning process and any additional services offered.

Areas for Improvement

Some customers expressed concerns about additional fees and the effectiveness of cleaning in high-traffic areas.
  • LP
    Lynette Peterman
    5 days ago
    5.0
    Carpet had only been down a year but had been doing some remodel so decided to have it cleaned. Didn't think I would notice the difference but you could definitely see the difference. Looks great. Also had the dogs room cleaned it was really dirty but looks and smells like new. Their employee was very professional and quick a nice mannered young man. Thanks
  • AW
    Ashley Watson
    Nov 16, 2025
    5.0
    Devante did an amazing job cleaning my basement fir the winter! Took his time and made sure things were pristine. I haven't had my carpets and furniture down there cleaned in about 5 year and wow what a difference. There was some cat smell and now its gone!
  • MM
    Mary Mochel
    Nov 14, 2025
    5.0
    we had an absolutely amazing experience. Devante went above and beyond the call of duty and made sure that our service was exceptional. we had our tile cleaned, our carpet cleaned and upholstery. I loved the service so much that we signed up for preventative maintenance and another service in six months.
  • KC
    Kevin Condon
    Nov 11, 2025
    1.0
    Avoid Stanley Steemer at All Costs – They Charged Us for Work They Never Did I hired Stanley Steemer to clean the air ducts in our office after a major renovation. Construction left behind drywall dust, cardboard scraps, and other debris, so we paid for a professional duct cleaning to ensure the air was safe before bringing staff back. They came, ran their equipment, charged us full price, and assured us the job was complete. Fast forward: a new employee starts complaining of respiratory issues. We called a reputable restoration company for an inspection, and what they found was shocking—our ducts were NEVER cleaned. The same cardboard, drywall chunks, and construction debris were still lodged inside, exactly as they’d been post-renovation. This wasn’t “a little dust buildup” over time; this was undisturbed construction waste, proof the job was never done. We’ve reached out to Stanley Steemer twice asking for an explanation and a refund. No response. Not even a courtesy call from the manager. Their silence speaks volumes. This isn’t just poor service—it’s fraudulent. They took our money knowing we wouldn’t open the ducts to verify their work. If you value your health, your money, and basic honesty, do not trust Stanley Steemer. We’re out hundreds of dollars and now paying a second company to do the job right. Disgraceful.
  • JB
    Julia Barnard
    Nov 10, 2025
    5.0
    It has been 8 years since our last duct cleaning. Our furnace is currently not working & we're heating with wood in the fireplace to heat the house, we figured it was a great time to clean them. With 4 dogs & 4 cats inside (not to mention the 8 cats from my mom's barn I'm fostering until they get new homes, our system takes a beating. The technicians were courteous and respectful of our property and the before & after photos they shared showed the thoroughness of their work. Before starting, they reviewed what we wanted done & let us know what we'd be paying (no surprises). When complete, they let us know of an additional port added to clean around a difficult access area (something the other cleaning company neglected). Very happy with the work & technicians. We're looking forward to breathing better again.

Frequently Asked Questions About Stanley Steemer

What services does Stanley Steemer in Byron Center, MI offer?

Stanley Steemer offers carpet cleaning, upholstery cleaning, air duct cleaning, area rug cleaning, dryer vent cleaning, water damage restoration, hardwood floor cleaning, and tile & grout cleaning.

Where is Stanley Steemer located in Byron Center, MI?

Stanley Steemer is located at 8225 Pfieffer Farms Dr SW, #500, Byron Center, MI 49315, USA.