Value City Furniture

4.8
1402 reviews

About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
425 E Eisenhower Pkwy, Ann Arbor, MI
48108, United States

Hours

Reviews

4.8
1,402 reviews
5 stars
1,314
4 stars
35
3 stars
12
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness, knowledge, and friendliness of the staff, particularly mentioning Boaz, Ian, and Kane.

Sales Experience

Many reviews highlighted a positive, pressure-free sales environment, with staff providing guidance and support throughout the purchasing process.

Product Quality

Customers expressed satisfaction with the quality and variety of furniture available, noting stylish and durable options.

Delivery Issues

Some customers reported challenges with delivery and setup services, indicating a need for improvement in this area.

Overall Satisfaction

Overall, customers had a great experience shopping at Value City Furniture and expressed a willingness to return for future purchases.
  • MM
    Milo Martin
    Nov 8, 2025
    5.0
    Ian was awesome and so helpful! Shopping here is always a darn delight
  • AC
    Anna Cervantes
    Nov 6, 2025
    5.0
    My fiancé and I had a wonderful experience picking out a couch for his new home. Pier was very considerate and easy to work with, and we did not feel harassed or rushed. We got a great price on our couch (after looking at other options at another store). Thank you! 😊
  • ES
    Emily Schlager
    Nov 1, 2025
    5.0
    Boaz was very helpful in the process of getting our couch and was very knowledgeable in what we were looking for.
  • HM
    Hazem Mahmoud
    Oct 30, 2025
    5.0
    Boaz provided amazing service and was very patient with us as we navigated all the options. Thank you!
  • PB
    P. Bryson
    Oct 15, 2025
    5.0
    I had a very delightful visit at Value City Furniture today. I was looking for a recliner. The salesman, Gaida, showed me where the recliners were, and then referred me over to Gloria to help me with any possible discounts and to assist with an issue I had with a previous purchase. She assisted me and really went the extra mile. She was so kind and very knowledgeable. Afterwards, we (me, Gloria, and Gaida) had a great conversation about positivity in the workplace. The staff I encountered seemed to really gel well with each other. I left there feeling great about being a customer of Value City Furniture.

Frequently Asked Questions About Value City Furniture

What are the regular store hours for Value City Furniture in Ann Arbor?

Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does Value City Furniture offer in-store pickup or delivery services?

Value City Furniture offers in-store pickup but does not provide delivery services.