Lighthouse Laundry

Reviews

• DL

  Debbie Loughrey

  Nov 3, 2025
  1.0
  I miss the previous owners when the attendants were there for years, ALWAYS there and friendly and helpful. It was clean and all machines functioning. I started using them 5 years ago: for two years I did it myself, and for the last few have been dropping off my laundry for “wash, dry and fold” service. Since this past spring the help is spotty, many times there is no attendant on duty. Many machines aren’t working, and most of the chairs for patrons to use have disappeared.The prices have gone from the website advertised $1.95 per pound to $3.00 per pound. I have tried to drop off many times but never find anyone there. I ran into the owner one time and commented that there was often no one there: she said “it’s hard to get help-no one wants to work”. Hmmm. Never seemed to be a problem for the previous owners!
• DM

  David MacLelland

  Oct 13, 2025
  1.0
  This laundry used to be clean, we'll lit, had modern functional washers and dryers, and was staffed with friendly helpful attendants. Since Lighthouse's purchase of the Sunshine Center Laundry on Pleasant Street it is no longer any of that. The same goes for the Sunshine Center. We have a local business and have relied on both of these laundries for their wash and fold service. The last several times we have tried to drop off laundry during their normal hours of operation there was no attendant so we washed the laundry ourselves. This was made challenging because several of the washer and dryers were out of service. The machines only took coins or a mobile app, no credit or debit cards. This is a college town with lots of rentals, if this business can't provide this community a reliable service they should sell the business to someone that can. The remaining in town option is Mr Suds. They will have all of my future business or I will go out of town to do our laundry.
• SC

  Sharon Curran

  Oct 13, 2025
  1.0
  Let me start by saying, i love maine. We have family and a summer rental cottage here. We use to use lighthouse laundry for their was and fold service. I say use to because,.as of my trip today, we wont be using them anymore. Over the last year it has declined terribly. The washers smell awful, half of them dont work, and the place is filthy. Don't drop anything on the floor because its instantly dirty and covered in hair. Let me go back to the smell, ya know that wet dirty dog smell, ya thats it. I know what my retirement buisness will be..
• NH

  Neil Hayes

  Sep 18, 2025
  1.0
  There are 16 broken washers or dryers as of 9/18/25. That should tell you everything that you need to know if you're reading reviews and trying to decide on whether or not to do laundry here. Good luck
• NC

  Nicole C

  Sep 8, 2025
  1.0
  My machine broke over the weekend, so I had to go into the laundromat to do laundry. I decided to go to this laundromat (Pleasant st.)because it's close to home. When I walked in I noticed how absolutely filthy the place is. The machines are disgusting. I don't even want to wash my clothes there, but I don't have a choice. The coin machine wasn't working. The soap vending machine wasn't working. I had to ask the attendant for change. She was on a personal call, then I had to get soap out of the dispenser, which didn't work, so I went and asked her for help, and she was still on her personal call so she would not help me. Several other people came in the meantime, and she chose to help them before she helped me. Next time I will be going elsewhere.

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