Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
4,240 reviews
5 stars
3,865
4 stars
163
3 stars57
2 stars30
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, professionalism, and attentiveness, particularly highlighting employees like Tracy Burch and Amanda.
Delivery Issues
Several reviews mentioned significant delays and miscommunication regarding delivery schedules, leading to customer frustration.
Product Quality
While some customers were satisfied with their purchases, others reported issues with product quality, including damaged items and dissatisfaction with furniture style.
Store Experience
Customers appreciated the store environment and selection, noting a pleasant shopping experience without aggressive sales tactics.
Communication Problems
Numerous reviews indicated a lack of effective communication from the store regarding order status and delivery updates, contributing to customer dissatisfaction.
- RSRobert SproutOct 30, 20255.0The delivery team was polite and careful with my furniture. And on time! Thank you!
- MSMichael SylvaOct 23, 20254.0Good selection, seems kinda pricy for a place called Value City.
- MBMajor BrightwellOct 10, 20255.0Wow! Such nice employees and a huge selection. I was greeted at the door and then just a casual check in 15 mins later. Employees weren't looming or overly aggressive. I had been to several different stores that day while shopping for a couch and this was definitely the most pleasant experience I had had.
- KNKrystal NewtonOct 2, 20255.0From start to finish, Mr. Darrell customer service was phenomenal kept me informed every step of the way.
- DHDarlene HodgesSep 27, 20255.0The service was great. The delivery guys were professional and took their time to make sure I was happy with their work. Their customer service was on point!
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture in Waldorf, MD?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer in-store pickup and delivery services?
Yes, Value City Furniture provides both in-store pickup and delivery options for customer convenience.
What payment methods does Value City Furniture accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing options, Mastercard, Travelers Check, and Visa.
Are there financing options available at Value City Furniture?
Yes, Value City Furniture offers financing options to help customers with their purchases.
Is the store open on Sundays for furniture shopping?
Yes, the store is open on Sundays from 11:00 AM to 7:00 PM for furniture shopping.
On which days is in-store pickup available at Value City Furniture?
In-store pickup is available Tuesday through Saturday from 11:00 AM to 6:00 PM; the store does not offer pickup service on Mondays and Sundays.
What brands of furniture and mattresses are available at Value City Furniture?
They carry Make It You and ComforTECH furniture brands and offer mattresses from Tempur-Pedic®, Stearns & Foster®, and Sealy®.
How can I find Value City Furniture online or on social media?
You can visit their website at www.valuecityfurniture.com or follow them on Pinterest, TikTok, YouTube, Facebook, Instagram, and Twitter.
What nearby places can I visit after shopping at Value City Furniture in Waldorf?
Nearby you can visit Bruster's Real Ice Cream for dessert, Wingstop for a quick meal, or the Glam Dolls Salon & Spa for some pampering.
Are there any tattoo studios near Value City Furniture?
Yes, Onyx Tattoo & Art Collective, Pompei Ink, and Ink by Noble are nearby tattoo and piercing studios you can explore.
What nearby services are available if I need computer repair or mobile phone products?
PC Retro offers computer repair services nearby, and both Digital Telecom and T-Mobile mobile phone stores are close to Value City Furniture.