Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
2,490 reviews
5 stars
2,159
4 stars
140
3 stars
57
2 stars29
1 star
105
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their professionalism, patience, and helpfulness, particularly highlighting individuals like Everton, Anita, and Latoya.
Delivery Issues
Several reviews expressed frustration with delivery delays, lack of communication, and damage caused during delivery, indicating a need for improvement in this area.
Product Quality
Feedback on furniture quality was mixed; while some customers were satisfied, others reported issues with durability and construction.
Store Experience
Customers appreciated the store's layout and selection, noting it was well-organized and easy to navigate, contributing to a positive shopping experience.
Sales Practices
Some customers felt pressured by sales tactics, while others appreciated the non-intrusive approach of certain sales associates.
- AHAhotep Holder2 days ago5.0I had a great experience from start to finish. I went in store . The staff member who helped me was patient, didn’t hover but checked in every now and again. The delivery was on time. The day of delivery I received multiple updates and a call prior to their arrival. Assembly was fast and the staff were respectful of my home.
- RWRayzette WilliamsNov 9, 20255.0Great service from the time I stepped in the showroom until we receive delivery.
- DADesha AndersonNov 8, 20255.0Love my new lamp and the setup delivery guys were amazing! Very quick and made sure I was satisfied with the service before they left. And they cleaned up the packaging for me. Awesome service!
- KSkimmie sweetfaceSep 26, 20255.0I’m very happy with my new couch! The delivery was on time, the setup was quick and careful, and the seats are incredibly comfortable. Highly recommend this retailer for smooth service and quality furniture.
- MSmateo suarezSep 23, 20251.0This store is a complete nightmare. I was promised my couches by a certain date, and not only did they fail to deliver, but they kept changing the date of my delivery date but also showed zero professionalism throughout the entire process. No updates, no accountability, just empty excuses every time I tried to get answers. They clearly don’t value their customers’ time or money. Taking people’s money and not delivering what was promised is unacceptable and feels like a scam. I will never set foot in this place again, and I’d warn anyone considering buying from here to stay far away.
Frequently Asked Questions About Value City Furniture
What are the operating hours of Value City Furniture in New Carrollton?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer pickup or delivery services?
No, Value City Furniture does not offer pickup or delivery services.
Which brands are available at Value City Furniture?
Value City Furniture features brands such as Make It You and ComforTECH.
What types of furniture and products can I find at Value City Furniture?
You can find furniture items including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
What payment options does Value City Furniture accept?
Value City Furniture accepts American Express, Android Pay, Apple Pay, cash, check, Discover, financing options, MasterCard, Travelers Cheque, and Visa.
Is there furniture assembly service available at Value City Furniture?
Yes, Value City Furniture offers furniture assembly services.
Where is Value City Furniture located?
Value City Furniture is located at 8301 Annapolis Rd, New Carrollton, MD 20784, USA.
Are there any nearby restaurants where I can eat before or after visiting Value City Furniture?
Yes, nearby restaurants include El Gran Chaparral, King Pollo, Atlantic Seafood, Mid Atlantic Seafood, Mid-Atlantic Seafood and Soul Food, Quiznos Sub, and Subway which offer a variety of dining options.
What nearby services are available around Value City Furniture for customers?
Nearby services include Metro by T-Mobile for mobile and electronics, Lillian's Nails and Matrix Barbershop for beauty, Jackson Hewitt Tax Service, TD Bank for financial needs, and medical services like My Care Urgent Care and MinuteClinic at CVS.
Which nearby stores can I visit in the New Carrollton area along with Value City Furniture?
In addition to Value City Furniture, nearby stores include New Grand Mart supermarket, Forman Mills clothing store, Cozi Furniture for baby gear, and New Carrollton Liquors.