Value City Furniture

4.8
2145 reviews
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Business Details

5500 Buckeystown Pike, Frederick, MD
21703, United States
(301) 712-9182
http://www.valuecityfurniture.com
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About

Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Value City Furniture
5500 Buckeystown Pike, Frederick, MD
21703, United States

Hours

Reviews

4.8
2,145 reviews
5 stars
1,923
4 stars
85
3 stars
48
2 stars
12
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising sales associates like Gary, Andrew, and Charlene for their helpfulness and professionalism.

Product Quality

Customers expressed satisfaction with the quality of furniture, noting a good selection of both affordable and high-end options.

Delivery Experience

While many reviews praised timely and courteous delivery, some customers reported significant delays and issues with damaged items.

Shopping Environment

The store was described as clean and welcoming, with a pleasant atmosphere that allowed customers to browse without pressure.

Overall Satisfaction

Overall, customers had positive experiences and expressed a willingness to return for future purchases.
  • MH
    Mike Herbert
    Nov 5, 2025
    1.0
    Surprised to see a Big Lots logo on my purchase.
  • AG
    April Gamble
    Oct 29, 2025
    5.0
    Andrew and Mike provided excellent customer service while shopping for a new living room furniture. When I first walked in to Value City I was greeted with warm welcome and a big smile. I was presented with a lot of different choices to choose from. I will definitely come back in the future to purchase more items. I drove from Germantown md to Fredrick MD and I experienced better service and selection.
  • AS
    Aaron Shorb
    Sep 7, 2025
    5.0
    Wonderful experience buying from value city, Roxanne, Gary & the general manager Joel were so informative, knowledgeable and helpful. Definitely recommend purchasing from value city furniture and ask for anyone of them for assistance they were great.
  • JE
    Jess eiker
    Sep 7, 2025
    5.0
    Gary was awesome to work with. He's incredibly nice and well mannered. Even when he was busy helping multiple customers, he was so well composed. Everyone is really, really nice. We just walked in to pick up our couch and every one one of them made us feel like family.What a great experience.
  • PN
    Patricia Nichols
    Sep 6, 2025
    5.0
    The salesman was professional and always customer focused. We had an enjoyable shopping experience at Value City. Also, the delivery personnel was courteous and extremely careful with our purchase.
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Frequently Asked Questions About Value City Furniture

What are the store hours for Value City Furniture in Frederick?

Value City Furniture in Frederick is open Monday through Thursday from 10 AM to 9 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.

Does Value City Furniture offer in-store pickup or delivery services?

They offer in-store pickup but do not provide delivery services.