The tech was very knowledgeable about my Sub-Zero refrigerator/freezer, quickly identified the problems (there were two different problems) and quickly corrected them. I was impressed, especially because a general appliance repair person had tried and failed to fix the same problems. Yes - when owning high-end equipment one needs to bring in people with the necessary expertise.
Frequently Asked Questions About Associated Appliance Service, Inc
What brands and appliance types do you service?
Our expertise lies in servicing premium appliances from Sub-Zero, Wolf, and Cove. As certified technicians, we handle both warranty and non-warranty repairs for refrigeration units, freezers, wine storage systems, cooking appliances, and dishwashers from these esteemed brands.
What geographic area do you serve?
We provide our services throughout the Baltimore region, encompassing Baltimore County, Baltimore City, Howard County, Harford County, Montgomery County, and select areas of Anne Arundel and Carroll Counties in Maryland.
Are your technicians factory-certified and what does that mean?
Indeed, our technicians are factory-trained, have undergone background checks, and are authorized by Sub-Zero, Wolf, and Cove to perform both warranty and non-warranty repairs. We maintain fully stocked service vehicles to ensure quick access to many necessary parts during service calls.
What does "Factory Certified Service" mean?
Factory Certified Service indicates that our technicians have received direct training and authorization from Sub-Zero, Wolf, and Cove. We exclusively use genuine factory parts, adhere to manufacturer repair procedures, and maintain exceptional customer service standards.
Why should I choose a Factory Certified repair company?
Opting for a Factory Certified repair company ensures your appliance is serviced by specialists in your specific brand. This approach safeguards your warranty and can extend your appliance's operational life. Non-certified services may lack access to genuine parts or factory support, potentially compromising repair quality.
How do I schedule a service appointment?
To schedule a service appointment, you can contact our service line at 410-668-6100 or visit our website at https://www.associatedapplianceservice.com. Our team will confirm your appointment and provide an estimated timeframe for technician arrival.
How soon can I get an appointment?
Appointment availability varies depending on location and time of year. However, we strive to provide service within 1-3 business days for most repair needs.
Do you use genuine parts?
We exclusively use genuine Sub-Zero, Wolf, and Cove parts in our repairs. These parts are backed by the full factory warranty, ensuring quality and reliability.
Do you offer warranties on your repairs?
Yes, our repair services are covered under the manufacturer warranty provided by Sub-Zero, Wolf, and Cove.
Do you offer maintenance plans?
We do offer preventative maintenance plans designed to maintain optimal performance of your Sub-Zero, Wolf, and Cove appliances. For more information about these plans, please consult with our service team.
What brands and appliance types does Associated Appliance Service, Inc specialize in?
Associated Appliance Service, Inc specializes in servicing premium appliances from Sub-Zero, Wolf, and Cove, including refrigeration units, freezers, wine storage systems, cooking appliances, and dishwashers.
Which geographic regions does Associated Appliance Service, Inc serve?
They provide services throughout the Baltimore region, including Baltimore County, Baltimore City, Howard County, Harford County, Montgomery County, and selected areas of Anne Arundel and Carroll Counties in Maryland.
Are the technicians at Associated Appliance Service, Inc factory-certified? What does that mean?
Yes, their technicians are factory-trained and authorized by Sub-Zero, Wolf, and Cove to perform both warranty and non-warranty repairs, ensuring quality service with genuine factory parts and adherence to manufacturer procedures.
How can I schedule a service appointment with Associated Appliance Service, Inc?
You can schedule a service appointment by calling 410-668-6100 or visiting their website at https://www.associatedapplianceservice.com. Their team will confirm your appointment and provide an estimated technician arrival time.
What are the business hours of Associated Appliance Service, Inc?
They operate Monday through Friday from 8:30 AM to 4:30 PM and are closed on Saturdays and Sundays.
Does Associated Appliance Service, Inc use genuine parts for repairs?
Yes, they exclusively use genuine Sub-Zero, Wolf, and Cove parts that are backed by full factory warranty to ensure quality and reliability.
Does Associated Appliance Service, Inc offer maintenance plans for appliances?
They provide preventative maintenance plans designed to keep your Sub-Zero, Wolf, and Cove appliances performing optimally. For details, contact their service team.
What nearby dining options are available when visiting Associated Appliance Service, Inc at 510 Granary Road?
Nearby dining options include Wendy's for fast food, Hickory Station Pizzeria and Grill for Italian-style pizza and meals, Dairy Queen for ice cream and fast food, and Waffle House for breakfast and brunch fare.
Are there any nearby services where I can get automotive or oil change needs while visiting Associated Appliance Service, Inc?
Yes, nearby you can find Valvoline Instant Oil Change for quick automotive service and Euromotive Auto Service for comprehensive automotive repair and parts.
What nearby conveniences are close to Associated Appliance Service, Inc that might assist customers?
Nearby convenience stores include 7-Eleven and Wawa, which provide gas, snacks, coffee, and lottery tickets. Additionally, banks such as Bay Bank, WesBanco, and Harford Bank offer financial services close by.