Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
316 reviews
5 stars
305
4 stars3
3 stars2
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of the sales staff, particularly mentioning individuals like Claudia, Justice, and Kevin.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays, damaged items, and poor communication regarding delivery schedules.
Product Quality
Feedback on product quality was mixed, with some customers expressing satisfaction while others reported issues with items received, such as defects and malfunctions.
Sales Experience
The in-store shopping experience received positive remarks, with customers appreciating the lack of pressure from sales staff and the overall organization of the store.
Overall Satisfaction
While some customers had positive experiences and would recommend the store, others expressed frustration with service and product issues, leading to a divided overall sentiment.
- RDRocky DtrixOct 19, 20252.0Extremely disappointing experience. From the moment we asked about a specific item, we were quickly redirected to other stores with no effort made to keep our interest or show us alternatives. The environment felt unwelcoming, like we weren’t supposed to browse and we noticed staff watching us while engaging in what felt more like questioning than genuine assistance. It became uncomfortable, and we eventually left due to the constant, off-putting attention. The overall attitude from the employees there came across as dismissive and condescending.
- JPJessica PlankSep 13, 20255.0I had a great experience here. Jeffery was very knowledgeable, listened to what we wanted and helped us pick out a sofa for our family. The price was very reasonable.
- FAFredrick AnyanwuJul 31, 20255.0Good couches and stuff but not enough selection. Updated the times for them though.
- UPUttam PatelJun 25, 20255.0I visited this store recently. Josh helped with all questions we had. It was a good experience. (Haven’t made decision yet about the purchase yet.)
- JTJess TJun 3, 20255.0Went into the store on a whim of just being out with my mom walking around stores to browse some loveseats and recliners. Walking in, we were immediately greeted by Claudia. Claudia was very friendly and easy to talk to without the "salesperson" feel. She let us be as we just walked around because I was truly just browsing. However, I spotted the perfect recliner loveseat, and it was one of their special pricing ones. We went over to Claudia and pulled it up on her tablet, and showed us all the features and color options. Claudia helped us from entering ro exiting the building. Purchase was easy. Setting up for delivery was also very easy. The 2 gentlemen delivering were very quick and efficient. Only a slight issue and that is the wrong color was delivered. I only noticed after they carried it up 3 flights and assembled it, so I wasn't going to complain. Gray is gray. Overall, I was happy with the whole experience and would recommend the store to people I know. Just check that the color is right during delivery. Purchased the Nelson reclining loveseat.
Frequently Asked Questions About Value City Furniture
What are the operating hours of Value City Furniture in Bel Air?
Value City Furniture is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM. Note that holiday hours may vary.
Does Value City Furniture offer delivery or pickup services?
Value City Furniture does not offer pickup or delivery services at this location.
What types of furniture and brands can I find at Value City Furniture in Bel Air?
You can find stylish furniture for living rooms, dining rooms, bedrooms, and more, including brands like Make It You, ComforTECH, Tempur-Pedic®, Stearns & Foster®, and Sealy® mattresses.
Is financing available at Value City Furniture?
Yes, financing specials are available to help you save on your furniture purchases.
What payment methods does Value City Furniture accept?
They accept American Express, Discover, Mastercard, Visa, cash, check, financing, Apple Pay, and Android Pay.
Are there any furniture stores near Value City Furniture in Bel Air?
Yes, nearby furniture stores include Kirkland's, Bel Air Plaza, and La-Z-Boy Home Furnishings & Décor, making it convenient for furniture shopping in the area.
What dining options are available near Value City Furniture?
Nearby dining spots include Crumbl - Bel Air for desserts, Slices Pizzeria & Grill for pizza, Zen16 Sushi Cafe for sushi and Japanese cuisine, sweetFrog for frozen yogurt, and Jersey Mike's Subs for sandwiches.
Are there any services like locksmith or phone stores near Value City Furniture?
Yes, KeyMe Locksmiths and AT&T Store are nearby, helpful for locksmith services and mobile phone needs respectively.
Does Value City Furniture provide assembly or repair services?
Yes, Value City Furniture offers service assembly and repair services for purchased furniture.
How can I contact Value City Furniture in Bel Air?
You can reach them by phone at +1 443-307-8179 or by email at store185@vcf.com.