Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
2,317 reviews
5 stars
1,894
4 stars
140
3 stars
55
2 stars33
1 star
195
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported unprofessional behavior and miscommunication.
Sales Experience
Many customers appreciated the knowledgeable and friendly sales staff, particularly highlighting individuals like Manpreet and Simran.
Delivery Performance
Delivery service received positive feedback for being prompt, efficient, and courteous, with effective tracking systems in place.
Product Quality
Concerns raised about product quality, particularly regarding warranties and issues with furniture durability.
Promotions and Pricing
Some customers felt misled by promotional offers and pricing, leading to dissatisfaction with the purchasing experience.
- BPBrenda Peloquin1 day ago5.0Our sales consultant, Mahandeep was very helpful , knowledgeable and respectful. No high pressure sales tactics here! The delivery was quick and efficient. Our washer and dryer was installed with no issues. I highly recommend the Brick on Kenaston south!
- HJHolly Jakab2 days ago4.0Giving a four star for the following reasons: First store I went to told me it would be a week and a half for delivery Second store I went to was able to deliver within two days Rep advised me delivery team could set up washer but I would need to purchase a water line - so I did. When Delivery team arrived and asked me to sign, they advised they do not install when out of town. Now I have to go back and return the hose I was told to purchase as I never needed I to begin with and only purchased it as I was told it was needed to have it installed Delivery team was on time . Loved the tracking app. Did not like the brick procedure in having someone sign for something without it coming out of the box. Getting machine out of box was a challenge. Love the machine so far
- SSSandeep Saggu2 days ago5.0Hii, Manpreet Singh is a very good salesman. He is good in representing as well as very polite talking to customers. Honest also very hardworking.
- AAArnaldoNov 1, 20251.0The brick is a very big company with awesome sales agent but unfortunately the guys doing the delivery are not customer oriented which I can say will ruin the good image of the company. The guy is very careless dropping his tools and damaged the wall. The other guy was so rude, my wife told him to be careful and his response was in a high voice of “YES”. He even throwing his mess in front of me. And they even make the floor wet when installing the washer. And when I made a comment the rude guy was in a yelled tone. They even did not attach the handle of the other oven. When I suggest to the guy on what will be the proper way of doing things he replied that it is job and way of doing it, which Is good if they dont make any damage. They say accident can happen, of course but it can be avoided. Especially its a brand new house. The brick will be liable for the damaged cost just because they are careless!!!
- NLNikki LastOct 25, 20251.0This is the second time i've ever given The Brick a chance. Once was to buy a mattress (had the cash in my purse) and the salesperson wouldn't even let me try beds unless I bought the "proper pillow". And just recently I went in to purchase a washer and dryer set. The sales people sit at the front door waiting for a customer to walk in and follow you around the store like you're about to steal something. Even after telling her I wasn't purchasing anything, and I would come find her if I was she continued following me and my kids. Ultimately bought from Costco instead, and will never step into The Brick again. Very uncomfortable experience.
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item purchased. Refer to the Satisfaction Guarantee page on The Brick's website for full details.
Does The Brick offer a price guarantee?
Yes. If you find the same brand and model at a lower advertised price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference. Conditions apply.
Can I cancel my order and get a refund?
Yes. Orders can be canceled with a refund prior to delivery or pickup. Refunds are made to the original payment method, with deposits on special orders being non-refundable.
How can I add an extended warranty to my product?
Extended warranties can be added during purchase online or in-store. Post-purchase, visit a Brick store within 30 days of receiving the product to add a warranty.
What delivery and pickup services does The Brick offer?
The Brick provides curbside pickup, standard delivery, and no-contact delivery services in most areas, sometimes via third-party couriers or Canada Post.
What are The Brick's store hours?
The Brick is open Monday to Friday from 10:00 to 21:00, Saturday 10:00 to 19:00, Sunday 11:00 to 18:00, with holiday hours on November 11 from 13:00 to 21:00.
What brands does The Brick carry?
They carry numerous brands including Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, JBL, and more across furniture, appliances, and electronics categories.
What nearby stores can I visit when shopping at The Brick in Winnipeg?
Nearby stores include Marshalls Canada for clothing, Atmosphere for sporting goods, Canadian Tire for home goods, Sport Chek for sports equipment, and PetSmart for pet supplies.
Are there dining options near The Brick in Winnipeg?
Yes, nearby dining options include The Canadian Brewhouse pub and sports bar, Asoyama Japanese Restaurant, Pizza Hotline Italian restaurant, Mooyah Burger, and The Keg Steakhouse and Bar - Southside.
What nearby services are available around The Brick in Winnipeg?
Nearby services include Linden Ridge Orthodontics, Linden Ridge Family Chiropractic, Gymboree Play & Music center for children, Almond Nail Bar beauty salon, and Fat Panda Vape Shop.