Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
7,643 reviews
5 stars
6,911
4 stars
330
3 stars103
2 stars44
1 star
255
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales associates were frequently described as helpful, knowledgeable, and friendly, enhancing the overall shopping experience.
Delivery Experience
Delivery teams received positive feedback for being quick, friendly, and professional, although there were some complaints about setup and handling of items.
Product Knowledge
Sales staff demonstrated strong product knowledge, helping customers make informed decisions about their purchases.
Overall Satisfaction
Many customers expressed high levels of satisfaction with their overall experience, indicating they would return for future purchases.
Sales Pressure
Some customers appreciated the low-pressure sales approach, allowing them to make decisions at their own pace.
- FYFuck That, Yo!2 days ago5.0Had an 85” Samsung TV delivered. The stair configuration and narrow hallways in our building regularly make for a moving/delivery nightmare scenario, but the two extremely friendly delivery guys had this massive TV up into our third floor unit, and unboxed in under four minutes. The whole interaction was over within five minutes, and for someone who isn’t crazy about having strangers inside my home, I really appreciated their swiftness. The TV is awesome, especially considering the great price we paid. Shout out to Maddison, our salesperson at the St. James Brick store. She’s great, and was just hired… So, if you’re in the market for some new home furnishings, or electronics, I highly recommend giving her a shot at earning your business!
- DSDolan Spons2 days ago5.0After going through a tough life event, and finding myself needing new furniture, I was helped by Christine who went above and beyond in understanding my circumstances, helping me find what I need, and being a huge help in making sure I was completely satisfied with everything I picked. Thank you so much for the absolutely most excellent service Christine. You really helped me get out of a really tough time, and find some beautiful furniture. And for that, I'll be forever grateful.
- GSGalina Sokolsky5 days ago1.0After we placed our order and paid for delivery and installation, everything fell apart. No one was able to organize or schedule the services properly, and it was impossible to get any real help. We will not be shopping with The Brick again. Our sales representative, Mehtab, was not helpful and seemed unsure of what he was doing — and the rest of the team didn’t seem to know either. The whole experience was extremely frustrating and disappointing. However, if this issue is resolved promptly and properly, we are willing to update and change our review.
- ASArsh SandhuNov 15, 20255.0We recently visited The Brick to purchase a mattress and a TV, and we had a great experience. A staff member named Sanchit helped us, and he was extremely polite, knowledgeable, and supportive throughout the entire process. He made sure we found exactly what we needed. Today, we received our mattress delivery, and the service was excellent. Everything arrived on time and in perfect condition. Overall, we are very happy with our purchase and the customer service we received. Highly recommend The Brick and especially Sanchit for his wonderful assistance! 🌟
- AAAo3Nov 8, 20255.0Exceptional Service and Quality at The Brick I recently had an outstanding experience shopping at The Brick, and I felt compelled to share how impressed I was, particularly with the assistance provided by Manjyot, one of their sales consultant. From the moment I walked in, the store was welcoming, clean, and organized. The selection of furniture and appliances was vast, but never overwhelming. The quality of the products on display was evident, making it easy to visualize how the pieces would look in my home. The highlight of my visit was undoubtedly the service from Manjyot. I was looking for a very specific type of sectional sofa, and Manjyot was immediately attentive, patient, and knowledgeable. He took the time to understand my budget, my spatial requirements, and my style preferences, never once pressuring me toward a more expensive item. His expertise on the materials, warranties, and delivery timelines was fantastic. He quickly narrowed down the options, presenting me with three perfect choices that matched my criteria. He even provided helpful insights on fabric durability and care, which demonstrated his genuine commitment to helping me make the best long-term decision. Thanks to Manjyot, the purchasing process was smooth, efficient, and enjoyable. He handled all the paperwork quickly and ensured I understood every detail of the purchase and delivery process. If you are planning a trip to The Brick, I highly recommend seeking out Manjyot. His combination of friendly, no-pressure service and deep product knowledge turns what can often be a stressful shopping experience into a genuinely pleasant one. The Brick offers great quality, but its people, like Manjyot, truly make the difference. Five stars!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. For full details, check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded any time before delivery or pickup at any Brick location. Refunds go back to the original payment method; deposits on special orders are non-refundable.
How do I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in store, or within 30 days after receiving your product by visiting a store. More info is available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas with some products shipped via third-party couriers or Canada Post.
What are The Brick's store hours?
Store hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. The Calgary distribution center is open 8:00 AM to 5:00 PM Monday to Friday.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, beds, refrigerators, TVs, and more from many brands like Samsung, LG, Whirlpool, and Dyson.
Are there any notable nearby places to The Brick in Winnipeg?
Nearby places include The Baker's Bowl Bakeshop for desserts, Furniture Villa BrandSource, and Sleep Country Canada for additional furniture and mattress shopping options.
How can nearby services benefit me when shopping at The Brick?
Nearby services like Trans Global Service offer appliance repair, and Sherwin-Williams provides hardware supplies, which can complement your furniture or home appliance needs from The Brick.
Are there dining options close to The Brick in Winnipeg?
Yes, there are various restaurants nearby including Les Saj Restaurant (Middle Eastern), Sushi Cushi (Japanese), and Foodtrip Restaurant and Banquet (Filipino and Asian cuisine), ideal for grabbing a meal before or after shopping.