Brand Certified
The Brick
4.8(8109 reviews)
Certified by The Brick • Mar 22, 2026
Business Details
1065 Saint James St, Winnipeg, MB
R3H 0K6, Canada
Certified by The Brick • Mar 22, 2026
(204) 788-6500
Certified by The Brick • Mar 22, 2026
http://www.thebrick.com
Certified by The Brick • Mar 22, 2026
About
Certified by The Brick • Mar 22, 2026
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by The Brick • Mar 22, 2026
Hours
Certified by The Brick • Mar 22, 2026
Reviews
4.8
8,109 reviews
5 stars
7,337
4 stars
350
3 stars104
2 stars44
1 star
274
- JHJ Htoday1.0I bought a fridge on sale there and when I installed the water line to the fridge for the door and tried to fill a glass of water there was water spraying all over the floor. When I pulled the fridge out to investigate the problem I found that there was a plastic valve broken on the bottom of the fridge which caused the water to spray all over the floor instead of filling the glass. When I contacted the salesperson at the Brick I found out the warranty wasn't worth the paper it was printed on but they were "happy to help me out" as long as I brought the fridge back to the store for them to deal with. They wouldn't even send me the part I needed to fix the issue myself, and getting a replacement fridge even short term while I waited for mine to be repaired wasn't an option. Absolutely horrible customer service and they'll never see a dollar of my money again. You may find a decent price there but if you need any follow up support from them good luck to you.
- KKKelley2 days ago5.0Christine Estrada’s help and customer service went above and beyond!! She was friendly and approachable (and not your typical sales person that just wants to upsell you for everything). She saved us money as well!! We had some bad experiences a very long time ago buying from the Brick, but decided to try it again. We are so glad we did. We will definitely be back!
- DPDelbert Plett3 days ago1.0This was definitely not a positive shopping experience. My wife and I dropped in there to quickly buy a pillow. There was absolutely nothing quick about. First, we couldn’t find a sales rep to even care about us. Finally a cleaning person found a rep sitting in a corner of the store somewhere obviously not at all. Interested in customer service, then when the pillow is selected and paid for you have to go to a different door around the outside for the next step of the transaction after that you go out to your vehicle and wait for another five or 10 minutes till you can pick up your pillow at door number two . This is absolutely ridiculous I do not recommend shopping at the Brick.
- HSharmanjot singh4 days ago5.0Huge shoutout to Mr. Harri at The Brick for the amazing service. Shopping for both appliances and furniture can be overwhelming, but Harri broke everything down and helped us stay within our budget while still getting high-quality pieces. He went above and beyond to ensure everything was handled correctly. Fantastic experience!
- AAA AMar 8, 20265.0I had an excellent experience at the Brick store thanks to the exceptional customer service provided by DUSHICA. From the moment we walked in, she was friendly, knowledgeable, and incredibly helpful. She took the time to answer all our questions about the mattress, helped us find exactly what we needed, and made the whole process smooth and stress-free. It’s rare to receive such attentive and genuine service these days, and it really made a difference. I’d also like to give a big thank you to the delivery team. They were professional, punctual, and very careful while bringing everything into our home. They made sure everything was placed properly and handled with care. Overall, a fantastic experience from start to finish. Great service in-store and great service during delivery. Highly recommend!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is the return policy at The Brick?
The return policy varies by item. For full details, check the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee?
Yes, if you find the same brand and model advertised at a lower price by The Brick or a competitor within 30 days of purchase, The Brick will refund the difference with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund?
Orders can be cancelled and refunded any time before delivery or pickup at any Brick location. Refunds go back to the original payment method; deposits on special orders are non-refundable.
How do I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in store, or within 30 days after receiving your product by visiting a store. More info is available on the Warranties and Protection Plans page.
What delivery and pickup services does The Brick provide?
The Brick offers curbside pickup, delivery, and no-contact delivery services. Delivery is available in most areas with some products shipped via third-party couriers or Canada Post.
What are The Brick's store hours?
Store hours are Monday to Friday from 10:00 AM to 9:00 PM, Saturday 10:00 AM to 7:00 PM, and Sunday 11:00 AM to 6:00 PM. The Calgary distribution center is open 8:00 AM to 5:00 PM Monday to Friday.
What types of products does The Brick sell?
The Brick sells furniture, mattresses, appliances, and home electronics including sofas, beds, refrigerators, TVs, and more from many brands like Samsung, LG, Whirlpool, and Dyson.
Are there any notable nearby places to The Brick in Winnipeg?
Nearby places include The Baker's Bowl Bakeshop for desserts, Furniture Villa BrandSource, and Sleep Country Canada for additional furniture and mattress shopping options.
How can nearby services benefit me when shopping at The Brick?
Nearby services like Trans Global Service offer appliance repair, and Sherwin-Williams provides hardware supplies, which can complement your furniture or home appliance needs from The Brick.
Are there dining options close to The Brick in Winnipeg?
Yes, there are various restaurants nearby including Les Saj Restaurant (Middle Eastern), Sushi Cushi (Japanese), and Foodtrip Restaurant and Banquet (Filipino and Asian cuisine), ideal for grabbing a meal before or after shopping.
Brand Certified Facts from The Brick
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Certified March 22, 2026Yext Knowledge Graph
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