Business Details
About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
3,066 reviews
5 stars
2,455
4 stars
204
3 stars
93
2 stars
58
1 star
256
What are people saying?
AI-generated from recent customer reviews
Customer Service
Sales associates were frequently described as friendly, knowledgeable, and helpful, making the purchasing experience enjoyable.
Delivery Experience
Delivery teams received high praise for being punctual, polite, and efficient in setting up products.
Product Quality Issues
Some customers reported dissatisfaction with product quality, including defects and issues with warranty claims.
Sales Process
Customers appreciated the non-aggressive sales approach and the time taken by sales staff to explain products.
Mixed Experiences
While many reviews were positive, there were notable complaints about unprofessional service and delivery mix-ups.
- DYDarcie Yestrau5 days ago4.0I will give the delivery guys five out of five, 100%! They were amazing! They were helpful, they fixed the issue with our sectional, they took time to explain, they Did not pressure me in anyway, they made sure I was satisfied with the sectional, they took off their shoes and they even gave my dog pets ☺️ Dealing with the person from the brick Is where I will not give five out of five. She herself was very nice, however, the stress of how it was handled was not nice. It could have been a simple as what these delivery guys did for me!
- MMMattNov 14, 20251.0I was in your location today and wandered applianc for 20 minutes. I knew exactly the dryer I wanted. I got mad and was leaving. At that moment someone caught me by the door, I was blunt and stated where were you for the last 20 minutes. I went to Leon's by Kildonan Place and service as soon as I walked in. Spent $1200 on a new dryer. The brick one 🌟 Leon's five 🌟
- EBE BadeshaNov 13, 20255.0Bought 3 appliances from the Regent location from Shivani who was our salesperson...she was fantastic. Very patient, not pushy, trustworthy and caring. Very attentive and knowledgeable. If she didn't know something she would find out the answer for us. I highly recommend her and would definitely contact her again for any purchases.
- JBJaden BaronNov 8, 20251.0If I could give a negative star I would. Bought a genuine leather couch almost 6 months ago from the brick on regent. Noticed a small tear on one of the seat cushions a couple weeks ago (but it didn’t fit the warranty requirements?? It’s a defect, why not fix it before it gets worse??) the back rest cushions have deflated and lost all integrity. Looks rather awful and constantly have to prop them up/try and reform them. Contacted warranty and were told we live too far out for the brick to fix anything.. make sure you don’t buy from the brick if you live outside of Winnipeg. We got offered a ridiculously small in store credit at first and the next offer was equally as pathetic for the amount of things wrong with this couch. We accepted the last offer due to frustration and just overall big box store careless customer satisfaction. Our couch warranty is now void due to the accepted offer… what is the point of warranty? We now have to get someone to make covers for this couch out of pocket because we are now stuck with a couch and its defects. Hoping this couch lasts a long time which is why we bought genuine leather in the first place!
- KGKarla GorospeNov 6, 20255.0We recently purchased kitchen appliances from The Brick, and I want to commend Gemma, the Sales Representative, for her outstanding service. We had to make some changes because of sizing issues, and Gemma handled everything smoothly and professionally. She was very helpful, patient, and made the whole process stress-free. If you’re shopping here, look for Gemma — you won’t go wrong!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item. For full details, please visit the Satisfaction Guarantee page on The Brick's website.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, The Brick will refund the difference if you find the same brand and model at a lower price within 30 days of purchase, with some conditions. See the Price Guarantee page for details.
Can I cancel my order and get a refund at The Brick?
Yes, orders can be cancelled and refunded at any Brick location before delivery or pickup. Refunds are issued to the original payment method. Deposits on special orders are non-refundable.
What payment options does The Brick accept?
The Brick accepts American Express, Cash, Financing, Mastercard, and Visa as payment options.
What are the store hours for The Brick in Winnipeg?
Monday to Friday, The Brick is open from 10:00 to 21:00. Saturdays from 10:00 to 19:00, and Sundays from 11:00 to 18:00. On November 11, 2025, the store opens from 13:00 to 21:00.
Which services does The Brick offer?
The Brick offers delivery, product removal, product recycling, warranties and protection plans, installation, assembly, service, and repair.
What pickup and delivery options are available at The Brick?
The Brick provides curbside pickup, delivery, and no-contact delivery services for customer convenience.
What brands of furniture and appliances does The Brick carry?
The Brick carries many brands including Samsung, LG, KitchenAid, Whirlpool, Frigidaire, Bosch, Maytag, GE, Dyson, Sony, Sealy, Serta, JBL, and many more.
Which nearby eateries can I visit near The Brick at 1487 Regent Avenue West?
Nearby, you can enjoy meals at McDonald's Canada for fast food or Tim Hortons if you prefer coffee and cafe options, both convenient for a meal before or after shopping at The Brick.
Are there other furniture or mattress stores near The Brick?
Yes, nearby furniture and mattress stores include Yaadwinder Sadioura and Benson Tanglao - Sales Professional, offering additional options in the area.
What automotive service providers are located near The Brick?
Nearby automotive service providers include Jim Pattison Subaru on Regent, Jim Pattison Toyota on Regent, Frontier Autobody, Boyd Autobody & Glass, Colormelt Autobody, Speedy Glass, and Rust Check, useful if you need vehicle services while visiting The Brick.