About
Furniture StoreHome Goods StoreMattress StoreAppliance StoreRefrigerator StoreOffice Furniture StoreOutdoor Furniture StoreBedroom Furniture StoreElectronics Store
Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.
Details
- DeliveryAvailable
- Curbside pickupAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
1,099 reviews
5 stars
954
4 stars
79
3 stars
18
2 stars13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, particularly highlighting sales associates like Roy and Maggie.
Sales Experience
Many reviews noted a positive and stress-free purchasing experience, with staff providing ample time for decision-making without pressure.
Product Selection
Customers appreciated the variety of products available and the assistance in finding items that met their needs and budget.
Delivery Issues
A few customers reported problems with delivery, including delays and items being held in the warehouse.
- DHDon hawking5 days ago5.0Matthew at the Brick in Brandon gave us excellent service. Hard working, professional, and friendly. Thank you!
- TBTravis BiglieniJan 3, 20265.0Roy Gibbons our sales man was very knowledgeable and very easy to deal with. He worked with us to get the best deal possible. Highly recommend.
- TDTracy DenolfDec 27, 20255.0Veronica was great she answered all of our questions, & gave us time to make our decision. I will definitely go see her for our next purchase
- MMMobi MathewsDec 26, 20255.0It was very good experience. The staff named Veronica very much assured that we get the best deal possible . She was also very nice and friendly, even waiting patiently for our answers. All around it was a very nice experience.
- FHFreeman HeathDec 14, 20255.0A shout out to the Brick in Brandon for the wonderful friendly service provided by Roy Gibbons in regards to our purchase of an adjustable bed frame. It wasn't easy for him as my account had a bit of a mix up to correct! He even suggested a restaurant, and the meal was excellent. Thanks a million Roy!
Frequently Asked Questions About The Brick
What is your return policy?
Our return policy differs based on the item you purchase. Check the Satisfaction Guarantee page on our website for full details.
I found a lower price on an item I purchased last week. Do you have a price guarantee?
Absolutely. If you find the same brand and model currently advertised at a lower price by The Brick or a competitor within 30 days of pick up or delivery, then we'll refund you the difference. Some conditions apply. Check the Price Guarantee page on our website for full details.
Can I cancel my order and get a refund?
Yes. You may cancel your order by visiting any Brick location. Purchases made online and in store are refundable at any time prior to product delivery or pick up. Refunds are made only to the same credit or debit card used to pay for the order. Cash payments will be refunded to a debit card or via cheque and mailed to the person who paid for the order. Deposits on Special Order items are non-refundable.
Can I get my deposit refunded in cash if I paid in cash?
Unfortunately, not every Brick store will have enough cash on hand or the exact dollar amount required to refund your deposit in cash. We're happy to refund cash payments to a debit card, or via a cheque made out to the individual listed on the invoice.
What does
On select products, our buyers have used The Brick's purchasing power to get you the best quality products for the best prices in Canada. Our buyers have done their homework and pulled strings to get you the best quality products for the best prices in Canada. Our Buyer's Best products are at a low price you can count on every day – no promotional end dates and no confusing terms. That's why these items can't be combined with our other promotions.
How do I add an extended warranty to my product?
An extended warranty can be added during the purchase process in store or online. Or if you've already completed an online order and decided you want to add a warranty, you can visit a Brick store to purchase a warranty up to 30 days after receiving your product. You can add a warranty to a product during the first step of the online checkout process. When you check out, you'll be asked if you want to add a warranty to each eligible product. You can either select 'Protect All Products' at the top of the warranty section, or specify which level of coverage you want for each individual product. When you have selected the preferred warranty for your item(s), click the 'Continue' button in the lower right corner of the page to continue with the checkout process. Check our Warranties and Protection Plans page for full details or discuss your options with a sales consultant in your local Brick store.
Where does The Brick deliver?
Our Premium Delivery Service is available in most areas. For areas not served by The Brick's delivery team, we contract third-party courier and shipping companies. Some products can also be shipped via Canada Post's shipping service. The Brick does not currently deliver or ship to anywhere in the United States, and online transactions from American customers cannot be accepted at this time.
What installation and assembly services does The Brick offer?
We're proud to offer professionally licensed installation and assembly services at competitive prices. We install a variety of appliances and electronics, and offer a range of furniture assembly services. Check our Installation and Assembly page for full details.
What is The Brick's return policy?
The return policy varies by item; please check the Satisfaction Guarantee page on our website for full details.
Does The Brick offer a price guarantee if I find a lower price elsewhere?
Yes, if you find the same brand and model at a lower price within 30 days of purchase, The Brick will refund the difference with some conditions. Full details are on the Price Guarantee page.
Can I cancel my order and get a refund?
Yes, orders can be cancelled at any Brick location prior to delivery or pick up. Refunds are made to the original payment method; deposits on special orders are non-refundable.
How can I add an extended warranty to my purchase?
Extended warranties can be added during purchase online or in-store, or within 30 days of product receipt by visiting a Brick store. Check the Warranties and Protection Plans page for more info.
What delivery and pickup services does The Brick offer?
The Brick offers curbside pickup, delivery, and no-contact delivery services, with premium delivery available in most areas.
What are the store hours for pick up and in-store shopping at The Brick Brandon?
Pickup hours are Tuesday to Saturday from 10 AM to 6 PM, closed on Monday and Sunday. In-store shopping is open Monday to Saturday 10 AM to 6 PM, Sunday 12 PM to 5 PM. The store is closed on November 11, 2025.
What payment options are accepted at The Brick Brandon?
They accept American Express, cash, financing, MasterCard, and Visa.
Which popular brands are available at The Brick?
Brands include Samsung, LG, KitchenAid, Whirlpool, Dyson, Sony, Sealy, Serta, Bose, JBL, Amazon, Miele, and many more.
What nearby dining options can I visit before or after shopping at The Brick Brandon?
Nearby dining spots include Pizza Hut, Subway, Pita Pit, Albert's Bistro Family Restaurant, and Smitty's Family Restaurant, offering a variety of fast food and family dining experiences.
Are there any nearby home improvement stores or furniture retailers around The Brick Brandon?
Nearby home improvement and furniture stores include Flynn Canada (roofing and home improvement), Windsor Plywood, Dufresne Furniture & Appliances, and Surplus Furniture & Mattress Warehouse, offering additional shopping options for home needs.