Horizon Interiors

Reviews

• MM

  Marci Milesky

  Jul 26, 2025
  5.0
  Dot was terrific helping me convert a at50's bathroom into a gorgeous walk- in shower. The following year Horizons replace the flooring in my kitchen (LVP) and carpet. The workmen were delightful, respectful, prompt and neat!
• LL

  Lefkoful

  Dec 24, 2019
  1.0
  Loud, unprofessional, and causes damage.
• KD

  Kathleen DelRossi

  May 23, 2019
  5.0
  Company is great to do business with, as a vendor and also a customer! Products and customer service is superior!
• DS

  Dan S

  Jan 23, 2019
  4.0
  We had a Bathroom completely remodeled by Horizons interiors. This was a completely gutted bathroom and a rebuild. The design phase was nothing short of Exceptional. There are so many options, features, colors, etc. to go through that you could spend days determining what to do. Erica did a Tremendous job of guiding us through this process. She designed the bathroom and helped us quickly come up with color schemes, vanities, fixtures, etc. We can honestly say that She sold this project. The project started off OK but soon ran into troubles because of the age of the home. We had plumbing problems that need to be addressed. Our furnace need to be addressed, and the condition of the floor had some issues. Once problems arise, the project schedule completely unravels. We seem to trip up a bit on resource schedules. Here is where the homeowner needs to be on top of the project a bit more. For "Our" project almost all communication was via Email. When you're managing a large project that unravels, you cannot be communications via email as it leads to frustration and mis-interpretations on both sides of the emails. Horizon Interiors needs to do a better job of having their Project Manager "On-Site" and talking to the homeowner either face to face or via telephone calls to prevent things from getting out of hand. In all fairness, this was a large project with multiple problems. Horizon Interiors did take care of them and we got through the project. The end result is, Our bathroom is absolutely gorgeous and we are extremely satisfied with the results. Word of caution when using them.... "Communicate verbally, frequently, and in person if possible". All said and done, I would recommend them and use them again if projects came up. They use High Quality product and do get the job done.
• JO

  JS O'Connor

  Feb 26, 2015
  1.0
  First let me say that I only went to Horizon Interiors because they were close and as a consumer, I was unable to purchase a specific type of cabinet directly from a manufacturer. I went in to the show room and picked out exactly what I needed in short order, signed a contract, and put a 50% deposit down, understanding that the owner would be out to measure at my house later that week. Unfortunately after a few calls to them I found out that he was "on vacation." No one else would come out to measure, so I had to wait an extra week to even have measurements done. I know the turn time on production from the manufacturer is several weeks, so I was prepared to wait for my order, but my frustration really began when I got a call stating that my cabinets had arrived in the showroom and were ready for delivery & install. "Great!" I thought. Unfortunately I was unable to find any time with the company to get the installation done. After a few times back and forth trying to find a time that I could meet them and take off work, I stopped hearing from them. Several weeks went by and I still didn't have a cabinet. I called multiple times over the next couple of weeks, but it seemed like they were dodging my calls. When I finally was able to get them on the phone, we found a time that I could take off from work to meet their installer at my home to get the cabinet in place. Once we were confirmed, I took the day off work and waited. No one showed up all day. I called the office several times and no one returned my calls. It wasn't until a week and several unanswered calls later that I was finally able to actually get someone in to install the cabinet as promised. Then, after wasting months of time and missing an install appointment with no call or no show, they billed me for the full amount of the contract as if I hadn't given them a deposit at all.