Boston Lawnmower

4.3
217 reviews

About

Lawn Mower StoreLawn Mower Repair ServiceSmall Engine Repair Service
At Boston Lawnmower, we offer top-quality outdoor power equipment, parts, and service to keep your machines running smoothly. As a premier dealer for leading brands, we provide a wide selection of mowers, tractors, snow blowers, and handheld tools. Our factory-trained technicians are dedicated to expert repairs and maintenance, ensuring peak performance. With a fully stocked parts department and a commitment to customer satisfaction, we are your trusted source for all outdoor power equipment needs. Visit our showroom or shop online to find the right equipment for the job.

Location

Boston Lawnmower
2 Bridle Lane, Westborough, MA
01581, United States

Hours

Reviews

4.3
217 reviews
5 stars
156
4 stars
27
3 stars
10
2 stars
1
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the knowledgeable and friendly staff, highlighting their helpfulness and willingness to assist.

Warranty Issues

Several reviews mentioned dissatisfaction with the service department's handling of warranty claims, with customers feeling that their concerns were not adequately addressed.

Sales Experience

Customers generally reported positive experiences during the purchasing process, appreciating the lack of high-pressure sales tactics and the staff's expertise.

Service Quality

While some customers had good experiences with service and repairs, others reported long wait times and dissatisfaction with the quality of repairs.

Pricing Concerns

There were mixed reviews regarding pricing, with some customers feeling that prices were high compared to competitors, while others found them reasonable for the quality offered.
  • TO
    Terrance O'Connor
    Oct 21, 2025
    5.0
    Just had an annual servicing done. Great Job! Thank you, Jeremy!
  • TT
    Tyler
    Oct 21, 2025
    5.0
    Jeremy was excellent! Had a maintenance issue with a machine I had purchased a while back and he was able to quickly resolve! Thank you
  • BB
    Brett B
    Oct 21, 2025
    1.0
    I’ve bought lots of power tools and small equipment from Boston Lawnmower for my landscaping business and have been happy until now, I recently brought a push mower that was purchased a few months ago in for warranty and they denied to repair it claiming it had been run over by something, it absolutely has not the entire front end is plastic and would’ve been destroyed. They quoted me more than half the price of the mower to repair it. I’ll be taking my business to another mower shop which is unfortunate as the parts and sales staff are great but don’t trust the service department to stand by the products they sell.
  • AS
    Andre Silva
    Oct 12, 2025
    1.0
    I was driving on Chandler Street in Worcester, MA, in the left lane, when I saw a truck from Boston Lawnmower make an extremely dangerous move. Without signaling, the driver intentionally swerved into the right lane, nearly hitting another car that was driving properly. That section of the road is very narrow, with parked vehicles on the right side, which made the maneuver even more reckless and unsafe. Fortunately, no collision occurred, but the driver’s behavior showed a lack of responsibility and disregard for traffic safety. This kind of conduct endangers everyone and should
  • HP
    Hope P
    Oct 10, 2025
    1.0
    I’m sharing this to bring awareness about a dangerous driving maneuver I witnessed from one of the company’s trucks (license plate W73-171) on Chandler Street in Worcester, right in front of Caribbean Vybz restaurant. The driver was in the left-turn-only lane but suddenly went straight ahead, cutting in front of my car and another vehicle. There was no accident, but it was a reckless and unsafe action that could have caused one — especially because I was in a smaller car and could have been seriously hurt. I hope the company reviews this incident and reminds their drivers to follow traffic rules to keep everyone safe on the road. I have video too

Frequently Asked Questions About Boston Lawnmower

What types of outdoor power equipment does Boston Lawnmower offer?

Boston Lawnmower offers a wide selection of mowers, tractors, snow blowers, and handheld tools from leading brands.

Where is Boston Lawnmower located?

Boston Lawnmower is located at 2 Bridle Lane, Westborough, MA 01581, United States.