Sclamo's Appliance

3.9
257 reviews
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About

Appliance StoreAppliance Installation
Since 1982, Sclamo's Appliance has been your trusted, family-owned destination for top-quality home appliances. Our mission is to enhance the heart of your home by providing reliable products that bring family and friends together. With a wide selection of appliances, personalized service, and a commitment to community, we ensure you find exactly what you need to create a warm and welcoming environment. Visit us today and experience the difference of shopping local!

Location

Sclamo's Appliance
1485 Grafton Road, Millbury, MA
01527, United States

Hours

Reviews

3.9
257 reviews
5 stars
157
4 stars
26
3 stars
16
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rude interactions and poor follow-through.

Delivery Issues

Numerous complaints about delivery delays, damage during delivery, and lack of accountability for installation problems.

Product Quality

Concerns over the quality of appliances, particularly refurbished items, with several customers experiencing defects shortly after purchase.

Positive Experiences

Despite negative feedback, many customers reported positive experiences with knowledgeable staff and a good selection of products.
  • JP
    Jackie Painchaud
    Dec 30, 2025
    5.0
    My go-to spot for all of my appliances for my properties. I stopped using the big box stores as the customer service was lacking. I love going here and working with Peter, although everyone is very nice and helpful. Overall they offer a much better and more personal experience, quick deliveries and great pricing.
  • JS
    Joe Sacco
    Dec 27, 2025
    1.0
    The only reason this is not zero stars is because of the plumber who was a sub contractor was fantastic. After over a hour of trying to install a electric down draft oven he told us we needed an electrician. Sclamos didn't find an electrician. It was the plumber who was able to assist us. Peter ,"The Owner" was condescending and rude when I asked for a credit because the first oven that was delivered had a shattered cooktop and I needed to take a second day off from work. His comments were, " Things Happen and not my problem, you could have had other family wait". The oven and installation cost over 4,000 DOLLARS. Peter insulted me stating that no one had ever asked for a credit before. The owner said it was common practice to send a plumber to install a electric oven?
  • JP
    Jake Pereira
    Dec 15, 2025
    5.0
    Jim, Ron, Alex all helped me and were great. Honestly, I made an order that ended up being wrong and I had to return it but they were super helpful. I am definitely excited to go through them the next time I need appliances. They have fast response time, answer all your questions, stick to what they say. I am very pleased with the service.
  • CP
    Chris Pinto
    Dec 8, 2025
    5.0
    This store has an amazing selection of appliancess.
  • BV
    Brianna Villanueva
    Dec 1, 2025
    5.0
    Awesome experience with shopping, price, and service. Everything was explained and we were able to schedule delivery for our washer QUICKLY which was amazing. Great delivery crew, who navigated a tight space without leaving scratches or dents! Great experience all around. Highly recommend.

Frequently Asked Questions About Sclamo's Appliance

Where is Sclamo's Appliance located?

Sclamo's Appliance is located at 1485 Grafton Road, Millbury, MA 01527, USA.

What are the operating hours of Sclamo's Appliance?

Sclamo's Appliance is open Monday to Friday from 10:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.