Business Details
About
Hot Tub StoreSauna Store
Mainely Tubs is the North Shore's premier hot tub, swim spa, and sauna retailer and service center - serving Massachusetts, Maine, and New Hampshire since 1978.
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
131 reviews
5 stars
119
4 stars
5
3 stars1
2 stars
3
1 star
3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the knowledgeable and friendly staff, highlighting their responsiveness and willingness to assist throughout the purchasing and installation process.
Installation Experience
The L1 delivery crew received consistent positive feedback for their professionalism, efficiency, and thorough explanations during the hot tub setup.
Product Quality
Customers expressed satisfaction with the quality of the hot tubs and saunas, noting their enjoyment and effective performance.
Post-Purchase Support
While many reviews highlighted excellent aftercare and service, some customers reported issues with follow-up support and communication after the sale.
Sales Process
The sales experience was generally described as low-pressure and informative, with staff providing valuable insights without pushing for upsells.
- NCNicole Choate-DeRosaDec 19, 20255.0Mainly Tubs was fantastic to work with. Diego was awesome — super informative and easy to talk to. You can tell he really knows his stuff and cares about doing things right. Highly recommend!
- EKevan kirstelDec 13, 20252.0$35,000 on a beautiful new hot tub and the touch panel display now doesn’t work so no hot tub for me. Please fix ASAP. Not a happy customer at the moment!
- DFDaniel FinkDec 7, 20255.0Good people - really great work. Put the tub in a great place / tweaked location a few times and explained everything to me.
- GGGlenn GaryNov 30, 20255.0Well worth the purchase of water care through Mainely Tubs, don’t have to worry about water chemicals at all
- CRCharlie RichardsonNov 25, 20252.0Salesman was excellent but technician came to house because our infrared sauna only reached 118 degrees after one hour and 131 degrees after two hours. We had an electrician come to home as well and he checked the plugs. Was never given a satisfactory reason why sauna is not heating to capacity
Frequently Asked Questions About Mainely Tubs
What products and services does Mainely Tubs offer?
Mainely Tubs is a retailer and service center specializing in hot tubs, swim spas, and saunas.
Where is Mainely Tubs located?
Mainely Tubs is located at 50 Independence Way, Unit 1, Danvers, MA 01923, USA.
What are the business hours of Mainely Tubs?
Mainely Tubs is open Monday through Friday from 10:00 AM to 6:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Which areas does Mainely Tubs serve?
Mainely Tubs serves multiple cities including Danvers, Swampscott, Rowley, Lynnfield, Peabody, Wenham, Hamilton, South Hamilton, Boxford, Marblehead, Newbury, Beverly, Lynn, Newburyport, North Beverly, Topsfield, Salem, Lawrence, and Haverhill in Massachusetts.
What payment options are accepted at Mainely Tubs?
Mainely Tubs accepts American Express, Cash, Check, Discover, Financing options, MasterCard, PayPal, and Visa.
Does Mainely Tubs offer delivery and in-store services?
Yes, Mainely Tubs provides delivery, in-store shopping, curbside pickup, and in-store pickup services. They also have wheelchair accessible entrances and parking.
How can I contact Mainely Tubs?
You can contact Mainely Tubs by phone at +1 978-966-1151 or by email at relax@mainelytubs.com.
What nearby shopping options are available close to Mainely Tubs?
Nearby shopping includes Nordstrom Rack, Kohl's, Saucony, and Vans, providing a variety of clothing, shoe, and department store options for customers visiting Mainely Tubs.
Are there dining options near Mainely Tubs?
Yes, customers can enjoy nearby dining at Ninety Nine Restaurant Liberty Tree Mall and 99 Restaurants, both American-style eateries perfect for a meal before or after visiting Mainely Tubs.
What healthcare services are available near Mainely Tubs?
Nearby healthcare providers include Danvers Family Dental, Chestnut Green Dental Group, North Shore Primary Care, and Priority STD Testing Danvers, offering a range of medical and dental services.