Business Details
About
Self-Storage FacilityPublic StorageMoving Supply Store
Store your belongings at Extra Space Storage on 235 North Beacon St in Boston, MA today! Our large selection of storage units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, heated loading bay, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
1,054 reviews
5 stars
1,018
4 stars
20
3 stars3
2 stars0
1 star13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Jenn received numerous accolades for her exceptional customer service, with many customers highlighting her helpfulness, kindness, and professionalism.
Facility Condition
The storage facility is generally reported as clean, secure, and well-maintained, contributing to a positive customer experience.
Accessibility
Customers found the facility easy to access and navigate, enhancing their overall satisfaction with the service.
Management
Jenn's management skills were frequently praised, with customers noting her dedication and ability to resolve issues effectively.
Overall Experience
The majority of reviews reflect a highly positive experience, with many customers expressing their intention to recommend the facility to others.
- MEMary EatonOct 26, 20255.0I think we’re up to our 5th unit at this point. Jennifer continues to reign supreme in our experience. She practically reads my Mind at this point. THE BEST!
- SRSai Sathvic ReddyOct 8, 20255.0Excellent customer service by Jen! She assisted me in swiftly in the move-in. And she has great work ethics.
- MGMichael Bryann GaetosOct 8, 20255.0I’ve had such an incredible experience with this location and I especially want to recognize Jen for being absolutely amazing! From day one, she’s been kind, approachable, and genuinely helpful in every possible way. She goes above and beyond to make sure everything runs smoothly, whether it’s answering questions with patience, helping navigate rental options, or just greeting you that makes you feel taken care of. The facility itself is clean, secure, and well-maintained, but honestly, it’s Jen’s outstanding customer service that makes this location stand out. She truly represents what great service should look like: professional, caring, and personable. If you’re looking for storage, this is the place to go!
- CRCelina RobertsSep 17, 20255.0I have had a helpful, pleasant and accommodating interaction the day we reserved. She went above and beyond and that made all the difference.
- JJJeff JonesSep 5, 20255.0Fantastic service! Jen was very helpful! Went out of her way to get me set up with exactly what I needed. And the facility is clean and seems safe and secure. Recommended.
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves Boston residents near Oak Square, Allston, East Watertown, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of Market St and North Beacon St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
Do you offer indoor storage?
Yes! Indoor storage units are a popular option at Extra Space Storage. These units are located in a building structure and provide a protected, enclosed space to store your belongings. Many prefer this type of storage due to the extra layer of separation from the outdoor elements.
What are the office hours of Extra Space Storage?
The office is open Monday to Friday from 9:30 AM to 6:00 PM, and Saturday from 9:00 AM to 5:30 PM. It is closed on Sundays.
When can I access my storage unit at Extra Space Storage?
Gate access is available daily from 6:00 AM to 10:00 PM, including Sundays.
Where is Extra Space Storage located?
Extra Space Storage is located at 235 North Beacon St, Boston, MA 02135.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled storage units for temperature-sensitive items, along with standard units without climate control.
Can I purchase packing and moving supplies at Extra Space Storage?
Yes, Extra Space Storage offers various moving and packing supplies available online and at local facilities.
What types of payment does Extra Space Storage accept?
They accept American Express, Apple Pay, cash, check, Discover, Mastercard, and Visa.
Does Extra Space Storage provide moving carts or dollies?
Nearly all facilities with indoor units and hallway access provide push carts. Ask the facility manager for assistance if needed.
What nearby places can I visit when using Extra Space Storage?
You can visit U-Haul for truck rentals nearby, the New Balance Factory Store for sporting goods, or enjoy a meal at Bella Vista Cabinetry, an Italian restaurant close to the storage facility.
How can nearby transit or services help me access Extra Space Storage?
Nearby services like UPS Access Point for shipping, Santander Bank ATM, and several gas stations including Market Street Gulf are convenient stops when accessing your storage unit.
Are there any recreation or leisure spots near Extra Space Storage?
Yes, Electric Ave hiking trail and Whiskey & Wine Brighton liquor store are nearby spots you can visit before or after your storage visit.