Dependable Appliance Repair

Reviews

• KC

  Kayla Cobb

  Oct 30, 2025
  5.0
  Absolutely the best of the best. I've had back to back problems with my new dryer and they've been there on a moments notice. If a part needed to be ordered, they keep in touch for a status and that's much appreciated. Thanks guys. Thanks Dale.
• DW

  Danita Walker

  Oct 6, 2025
  1.0
  Nothing good to say! Dont bother with this company
• JG

  Joseph Gray

  Sep 19, 2025
  1.0
  Hello everyone, so my fiancée called these people for repair on her appliance. The service charge was 100 dollars, which meant a “technician” drives to your home and simply takes a picture of the serial number and says “we will be in touch”. Afterwards the appliance repair is almost $1,000 dollars… combined with labor. They say that your 100 dollars will go towards it but why? The whole purpose of an “appliance repair” is for what? To avoid having to pay money for a brand new entire appliance. I went to the business and voiced my concerns and that a refund for the 100 should be given. If not then I will do whatever I can to inform people to never use this business again. The secretary even agreed with me and said many are very unhappy with their service and told me that the 100 dollars could be refunded. She also informed me that if a check was done then the check number should be on there, well it wasn’t. I told the lady “I feel that this was a scam, people are depending on you all to provide them with a service because they need your help.”the lady agreed and said she must speak to the owner first about the refund. Ten minutes later the owner calls me and accuses me of threatening them. I could not even speak to this gentleman at all, he was very irate and talked over me continuously. He threatened me with going to my supervisor to accuse me of threats. I informed him with “sir, I am a customer. If have an unsatisfactory concern then I bring it to you. That is not a threat sir.” He refused to give me my refund and hung up on me. Their office absolutely reeked of marijuana as well upon the secretary allowing me to come in. Ladies and gentlemen of CENLA? DO NOT use these people… I encourage all to spread this message. Take your business and your money elsewhere to people who enjoy providing you with a service and is honored to be receiving your money. Dependable Appliance is far from dependable or professional.
• TW

  Trey Woodrum

  Oct 10, 2019
  5.0
  Tyrone was fantastic - probably the best experience I’ve had in a home service company. Would highly recommend him from Dependable Appliance. I will request him specifically if I need repairs again. Honest, efficient and was looking out for my best interest as a customer.

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