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Visit our Aaron's store located at 437 Professional Dr. , Richmond, KY, to shop the latest deals on rent to own furniture, washers & dryers, refrigerators, TVs, mattresses, and more with affordable monthly payments. Renting to own with Aaron's is a budget-friendly way to make your space feel like home. Even if your credit isn't the best, Aaron's offers approvals when other stores won't. Renting to own is not credit, and when you rent to own, you avoid large upfront payments by making affordable monthly payments instead. On most products, you can choose a lease ownership plan of 12 months, 18 months, or even 24 months. We want you to choose the best lease ownership plan for you
Worst experience ever in Richmond! Save yourself from a headache/heartache.
EL
Elizabeth Ladd
Jun 22, 2025
1.0
My husband and I recently went into the Richmond, KY store to select furniture for our living room. The sales lady showed us a pre-leased sectional. It looked nice. She insisted that it had been steam cleaned thoroughly. They wrote up the contract and we paid a down payment. The piece was delivered Monday June 2nd, 2025. When the delivery guys brought it in they were very friendly. 1st, they informed us they didn't send the legs for one half of it so it couldn't be hooked up. 2nd, they informed us they had sent the wrong cushions for it. They called the store and were returning to get the correct cushions and legs. While they were gone we tipped over the couch to terror. There were so many cockroaches. Some dead, many alive. One crawled out of the couch onto my wall and I flipped out. We got a flashlight and looked around the bottom edges. There were black spots where they had left excretion. The babies scurried under the edge of the wood when the light hit them. The entire bottom of the couch had the liner torn off. It was awful. I could have found nicer curb alert furniture. When the delivery drivers returned and we showed them they were dumbfounded. They took it out our apartment immediately. We went to the store to see what they were going to do. We were informed it was thrown in the dumpster. Why would they ever bring that in our new apartment? Not that it mattered if it were new or not. The salesman had to call the manager to approve the return. I heard him ask him on the phone if he was sure the roaches were on the couch not in the house? Seriously. The salesman said yes and they threw it out. I was shocked we were offered no kind of deal on another couch. In fact they acted like it was no big deal. I have been using Aaron's for about 20 years and I have never seen anything like this. I told the salesman if roaches were that bad they are probably on other furniture in the store. You know they got on the other furniture in the truck with it.
I also sent a message with pics to corporate and they did ZERO! Not even a call back
LH
Let’s be Honest
Jun 19, 2025
1.0
They’re a mess over here. Seems like it is most rent to own places. I asked for my payment to be monthly. When I set up the account I worked with a lady named Alicia (not sure of the spelling). She was super nice and she let me know that if my payday fell on a date after my due date to call and they would remove the fees since I was paying monthly. The last time I called I was told they couldn’t do that and that she should have never done this. Cool fine I’ll pay the late fees. I’m not pressed over $18.00. I am not joking when I say I’ve explained this to their team at least a dozen times and I still get blown up daily. I have always made the payment. I’m in a financial position that I could just give the items back and buy brand new for cheaper than paying this out. I wish they would leave me alone before I go this route.
AW
Andrea Wescott
Jun 14, 2025
5.0
Great People
BB
Brooke Browning
Jun 10, 2025
1.0
They won’t stop blowing up your phone even when you’re completely caught up on payments. Some people have actual jobs and have to work to pay the payments. 🤦🏻♀️
Leasing to own from Aaron’s can be a great way to get what you want right now. We offer a simple lease program where you make periodic renewal payments, and if you make all of the lease renewal payments or complete an early purchase option, you will own the merchandise. Leasing is a convenient way to get the items you want without a big upfront payment, using credit, or making a long-term commitment. Aaron’s offers a great selection of name brand products, with affordable payments and flexible choices on how to own your merchandise. Aaron’s provides a rental purchase agreement, lease purchase agreement, consumer rental purchase agreement, rent to own agreement, lease agreement with an option to purchase, or lease as applicable by state. It is not a loan, credit, or financing. While no credit history is required for Aaron’s different digital approval processes, we do obtain information from consumer reporting agencies in connection with your lease application.You will not own the leased merchandise or acquire ownership rights unless you make all your lease renewal payments or exercise an early purchase option. Not all applicants are approved.
What is the process? How do I get started?
Complete an application online at Aarons.com if you would like to shop and lease online, or, if you prefer to shop in store, you can either complete an application in the store or at apply.aarons.com to determine your in-store Leasing Power™ before visiting the store.
What do I need to apply?
When you apply online at Aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• Residence information
• SSN
• Government issued ID
• Income information
• References contact information, if applicable
To apply in-store or find out your in-store Leasing Power™ at apply.aarons.com you may be asked for the following:
• Name and contact information (address/phone)
• SSN
• Government issued ID
• Income information
• Residence Information
• References contact information, if applicable
How long will it take for my item to arrive?
Delivery times vary based on the merchandise selected. The expected delivery time will be displayed during the checkout process. If you have already completed your order, you can find the expected delivery time on the "Aaron's Order Confirmation email".
How will my merchandise be delivered?
Your local store will call you to schedule your free delivery of your merchandise at a time that’s convenient for you.
Can I track the delivery of my item?
After completing your order, we will send you a confirmation email titled "Aaron's Order Confirmation". At the top of that email is a blue "Track Order" button. If you have additional questions, please contact us at 1-888-333-3785.
Will Aaron’s move my merchandise?
Yes! While you are leasing from Aaron’s we will move your merchandise for you provided you are moving within 15 miles of your current residence.
What forms of payment do you accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How does Aaron's Low Price Guarantee work?
If you are ever shopping and see that one of our local competitors has a lease to own deal that's lower than Aaron's, we'll be happy to offer our Low Price Guarantee. Our Low Price Guarantee promises that we'll meet or beat any local rent to own competitor's advertised total cost of lease ownership on the same item or we'll give you $100 in cash! †
What is meant by “no credit needed?”
“No Credit Needed” means that you don’t necessarily need to have any established credit history to be approved for a lease. We do check credit sources; however, we look at many other data points to make a final decision, and we regularly approve customers that other stores won’t, including customers with less than perfect credit or very little credit history.
Do I have to have a local store?
Yes, online leasing is not available in all areas. Your delivery address must be within 30 miles of a participating Aaron's store. To find your local store, please visit our Store Locator. Unfortunately, there are a few areas that we are unable to service. We rely on our stores to make your leasing experience personal and reliable. If there is not a store in your area, we could not provide the red-carpet service that you deserve.
What is Aaron's return policy?
Once your item has been delivered, you can contact your local store to schedule a time for return or pick-up as stated in your agreement. However, you will not receive a refund. But don’t forget about our lifetime reinstatement benefit; you can restart your lease anytime you like on the same or comparable value merchandise (excludes lawn equipment). See a store associate for complete details.
What is Aaron’s EZPay?
EZPay is an automatic payment system where your renewal payment is automatically paid each month, on the date you select, using your debit or credit card, so you never have to worry about missing a payment again. See your local store to sign up.
What is Aaron’s Club?
Aaron's Club is a convenient membership program that protects your lease and gives you great discounts on restaurants, shopping, health and wellness programs and more! Learn more here.
What products can I rent to own at Aaron's in Richmond, KY?
At Aaron's in Richmond, KY, you can rent to own bedroom furniture, living room furniture, dining room furniture, office furniture, kids furniture, outdoor furniture, mattresses, refrigerators, washers & dryers, televisions, home theater systems, computers, and gaming products.
How does the lease to own program work at Aaron's?
Aaron's lease to own program allows you to make periodic payments on your selected merchandise. After making all payments or utilizing the early purchase option, you own the item. No large upfront payments or credit are necessary, and multiple lease plans of 12, 18, or 24 months are available.
What are the store hours for Aaron's in Richmond?
Aaron's in Richmond is open Monday through Friday from 10 AM to 7 PM, and on Saturday from 10 AM to 5 PM. The store is closed on Sundays.
What payment methods does Aaron's accept?
Aaron's accepts cash, checks, money orders, and all major credit cards at most locations.
How can I apply for a lease at Aaron's Richmond store?
You can apply online at Aarons.com or complete an application in-store. To check your in-store Leasing Power™, visit apply.aarons.com before visiting the store.
Does Aaron's offer delivery and pickup services?
Yes, Aaron's in Richmond offers in-store pickup, curbside pickup, delivery, and same day delivery services.
Can Aaron's help move my leased merchandise?
Yes, Aaron's will move your leased merchandise for free if you are moving within 15 miles of your current residence.
Are there any nearby dining options close to Aaron's Richmond store?
Yes, Casa Cafe Mexican Grill is a nearby restaurant offering Mexican cuisine, located close to Aaron's, perfect for grabbing a meal before or after your visit.
What nearby automotive services are available near Aaron's in Richmond?
Near Aaron's, there are several automotive services including Mann Chrysler Dodge Jeep Ram of Richmond, Jeep car dealer, and Kentucky Collision Center for auto repairs and body work.
Are there nearby amenities where I can relax or work out near Aaron's?
Yes, Edge Body Boot Camp is a nearby gym for active life and boot camp sessions. Also, Bourbon Mart is a liquor store nearby where you can browse or purchase drinks.