Business Details
About
Home Furniture
Make a quality choice with stylish pieces from Value City Furniture and American Signature Furniture stores. You’ll discover elevated reclining and must-have collections for the living room, dining room, bedroom, and more—and mattresses from the biggest names in the game, including Tempur-Pedic®, Stearns & Foster® and Sealy®. Shop online or in stores to take advantage of worry-free delivery options, financing specials, storewide offers, Doorbusters and even more ways to save. Your next interior design refresh awaits with the styles you’ve always wanted, and the craftsmanship and price you didn’t know was possible. Because here, there’s no need for furniture regret.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.7
1,822 reviews
5 stars
1,592
4 stars
81
3 stars
40
2 stars16
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the sales associates for being friendly, knowledgeable, and helpful, particularly mentioning staff like Tracy, Barry, and Shirley.
Delivery Issues
Numerous reviews highlighted significant problems with delivery, including delays, damaged items, and poor communication regarding delivery schedules.
Product Quality
While some customers appreciated the furniture quality, others reported issues with damaged items upon delivery and dissatisfaction with warranty claims.
Overall Experience
Customers had mixed experiences, with some expressing satisfaction with their purchases and others vowing never to return due to poor service and delivery problems.
- JBJessica Boyd6 days ago5.0Trent is an excellent salesperson I appreciate ihs knowledge in meeting my furniture needs for my new home!
- SKShelley KirkNov 15, 20255.0Missy is awesome! She helped us get a couch for my daughter and so we came back and she helped us with a new bed! She is friendly, funny, and very willing to take the time and help with, what can be, a big purchase. Thanks Missy!
- RMRachael McDanielNov 2, 20255.0We had a wonderful experience with Trent! Make sure to ask for him when you visit. He was very helpful without being pushy. He was also super patient as we were in the store for a very long time! He even stayed after closing for over an hour with us. Very fun and laid back, couldn’t recommend him enough!
- KHKennedy HigdonOct 29, 20255.0I recently purchased a couch from Value City, and I loved my experience. Tracy greeted me as soon as I walked in, made me feel welcomed, never pressured me, and provided me great information with the inventory available. She helped me through the process and made it as smooth as possible! I highly recommend Value City and to ask for Tracy!
- MCMike cOct 25, 20255.0We purchased some furniture back in July. The transaction went very smooth. Barry was our sales person. Very nice gentleman to deal with. Very patient and knowledgeable. The delivery went off without a hitch. They told us that our table and chairs was going to be delayed just because of production issues. As of October, we still didn’t have our table so we went back in the store. Talked to Barry again and once again, he was very helpful. He remedied the situation by getting us another table and chairs that they could get in right away. Tina in the customer service department was great. She was kind and patient and helped us get our product delivered the end of the same week. They made sure there was no additional delivery fee. Overall, a great experience with the host staff. I’d recommend this store to anyone looking for home furnishing.
Frequently Asked Questions About Value City Furniture
What are the regular store hours for Value City Furniture?
Value City Furniture is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Value City Furniture offer pickup or delivery services?
No, Value City Furniture does not offer pickup or delivery services.
What payment methods are accepted at Value City Furniture?
Value City Furniture accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, Travelers Check, and Visa.
What kinds of furniture products can I find at Value City Furniture?
You can find furniture including sofas, sectionals, loveseats, coffee tables, beds, mattresses, dressers, dining tables, chairs, and patio furniture.
Does Value City Furniture provide in-store shopping and assembly services?
Yes, Value City Furniture offers in-store shopping and furniture assembly services.
Are there any financing options available at Value City Furniture?
Yes, financing specials and payment options are available to help customers with their purchases.
Can I contact Value City Furniture via social media?
Yes, you can find Value City Furniture on Facebook, Instagram (@valuecityfurniture), TikTok (@valuecityfurniture), YouTube, Twitter (@valuecityfurn), and Pinterest.
What nearby stores could I visit for baby gear or toys when I visit Value City Furniture?
Nearby, you can visit Babies"R"Us for baby gear and toys while shopping at Value City Furniture.
Are there dining options close to Value City Furniture where I could eat before or after shopping?
Yes, near Value City Furniture, you can dine at Outback Steakhouse, Mission BBQ, Arby's, Taco Bell, and JuiceVille.
If I need automotive services near Value City Furniture, where can I go?
Nearby automotive service options include Tire Discounters, Goodyear Auto Service, Medley's Auto Care, and Sparkle Brite auto detailing and car wash services.