Business Details
About
Self-Storage FacilityPublic StorageMoving Supply StoreRecords Storage Facility
Store your belongings at Extra Space Storage on 201 E Market St in Louisville, KY today! Our large selection of storage units, climate controlled units, electronic gate access, manager living on site, exceptional security, covered loading bay, deliveries accepted, drive-in building, elevator access, military discount, loading dock, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!
Details
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
821 reviews
5 stars
760
4 stars
29
3 stars
13
2 stars6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Brian and the staff received high praise for their helpfulness, professionalism, and responsiveness, with many customers highlighting their positive experiences.
Cleanliness
The facility is consistently described as clean and well-maintained, contributing to a positive overall impression.
Pricing Concerns
Some customers expressed dissatisfaction with price increases and perceived high rates, indicating a need for clearer communication regarding pricing.
Security Issues
There were reports of security concerns, including unauthorized access to units, which raised alarms about the safety of stored belongings.
Ease of Access
Customers appreciated the easy setup process and accessibility of the storage units, with many noting the convenience of the facilities.
- CWcharita weathers2 days ago5.0Great Customer Service! James Gordon Asst Store Manager was awesome!
- ASanna stineNov 13, 20255.0Brian was so helpful and understanding! HIGHLY recommend this place!
- SJSylvia JohnsonNov 13, 20255.0I can’t thank Brian enough. Not only for being kind but more importantly for helping me with the things I called to have a conversation about. On the phone he said that they’re in the business of renting storage units, not selling peoples stuff and I know it was a small statement but as a customer it meant the world. It meant my world quite literally. Everything I own from small items to my most memorable keepsakes live in that unit. Brian helped me with a plan to make sure I get to keep the unit and continue to be a client for the foreseeable future. I’m grateful that extra space storage also has some extra love.
- AAAJNov 7, 20254.0Nice to know that they have storage units that are available in downtown not something I quite honestly expected. And the up-to-date technology to be able to sign into the door park your car in side while unloading and whatnot was nice. However the elevator that doesn't like to open or move once the doors have been shut is a little bit of a concern. So I'm very happy that they had two elevators as I don't like getting stuck in a non-functioning elevator. But nice place decent security even though parking may not be great they do offer at least a place for you to technically unload while in a no parking zone. But from what I'm told the prices are decent it is indoors which is always a plus and with the way they constructed it in an older building It gave a version of security so I would look into it when I need to find a storage place of my own.
- RMRuss MillerNov 1, 20255.0Well they helped us get a unit without ever having to show up all was done over the phone 👍
Frequently Asked Questions About Extra Space Storage
What storage unit size do I need?
The best way to determine which storage option is right for you is with our helpful Storage Unit Size Guide! It will help you estimate how many boxes and non-packed items, such as furniture and appliances, you can fit into each storage unit.
What type of storage unit do I need?
Many factors determine your best storage solution. Do you want the convenience of a ground-floor unit? Do your belongings need climate control? What about vehicle storage? We have online resources to help you explore these options to find your ideal storage unit.
What are your storage unit prices?
Monthly rates can be found online and vary by facility, unit size, features, and local market. Please use our site search tools to find pricing at a facility near you.
What's the difference between office, access, and gate hours?
The office hours are the hours of operation for the property. During these hours the Store Manager will be available to assist you with your storage needs or moving and packing supplies. The gate hours are the hours of the property, and when your unit can be accessed.
Can I buy boxes or other packing products from Extra Space Storage?
Extra Space Storage offers a variety of moving and packing supplies online and at local facilities for purchase.
What areas does Extra Space Storage serve?
Extra Space Storage serves the Louisville area as well as Parkway Village, Audubon Park, Shively, and more.
What is the closest intersection to Extra Space Storage?
Extra Space Storage is located near the intersection of S Brook St & E Market St.
Do you offer climate-controlled storage units?
Most Extra Space Storage facilities offer climate-controlled storage units as an option for anyone storing temperature sensitive items, but there are also standard storage units that don’t include climate control.
Do you offer business storage?
Absolutely! Extra Space Storage is committed to offering business-friendly storage solutions. You can store parts, materials, equipment, vehicles, inventory, and more. Certain locations offer additional business features like delivery acceptance and even some office space available for rent!
Are moving carts or dollies provided?
Nearly all Extra Space Storage facilities that offer indoor storage units with access through a hallway have push carts. If you need a push cart to transport your belongings, please let the facility manager know, and they will be happy to assist you.
What are the operating hours of Extra Space Storage?
Extra Space Storage is open daily from 6:00 AM to 10:00 PM.
Where is Extra Space Storage located?
It is located at 201 E Market St, Louisville, KY 40202, USA.
Does Extra Space Storage offer climate-controlled units?
Yes, most facilities offer climate-controlled units for temperature-sensitive items.
Can I purchase moving and packing supplies at Extra Space Storage?
Yes, you can buy a variety of moving and packing supplies online and at local facilities.
Are there any discounts available at Extra Space Storage?
They offer a military discount and occasional promotions such as up to 40% off when renting online.
What payment options does Extra Space Storage accept?
They accept American Express, Apple Pay, Cash, Check, Discover, Invoice, MasterCard, and Visa.
Is there an on-site manager at Extra Space Storage?
Yes, there is an on-site resident manager to assist with your storage needs.
What nearby storage facilities are close to Extra Space Storage?
Life Storage is a nearby storage facility where you can also find packing supplies if needed.
What entertainment options are near Extra Space Storage?
PT's Louisville is a nearby dance club and lounge where customers can relax before or after their visit.
Are there medical services near Extra Space Storage?
Yes, there are several nearby health professionals including Mary T. Skinner, APRN and Amy Mitchell-Varner, APRN.